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AUTUMN LAKE HEALTHCARE AT WEST HARTFORD

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AUTUMN LAKE HEALTHCARE AT WEST HARTFORD is a for profit - corporation facility in WEST HARTFORD, CT with 75 certified beds and a 2-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $24K.

1 EMILY WAY, WEST HARTFORD, CT 06107

Phone: 8605617022

Overall Rating

2/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

4/5

Long-Stay Quality

4/5

Facility Information

Provider Number
075407
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
75
Residents
68
In Hospital
No
County
Capitol
Last Inspection
Nov 18, 2025

Staffing Data

RN Hours
0.67 (nat'l avg: 0.68)
LPN Hours
1.20
CNA Hours
2.14
Total Nursing Hours
4.00 (nat'l avg: 3.89)
PT Hours
0.10
Nursing Turnover
45.1%
RN Turnover
50.0%

What the CMS Record Reveals About AUTUMN LAKE HEALTHCARE AT WEST HARTFORD

AUTUMN LAKE HEALTHCARE AT WEST HARTFORD operates 75 certified beds in WEST HARTFORD, CT with approximately 68 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $24K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.00 total nursing hours per resident day (national average 3.89), with RN coverage at 0.67 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, AUTUMN LAKE HEALTHCARE AT WEST HARTFORD falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 45.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0561

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Category: Resident Rights Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Nov 18, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Dec 23, 2025

D — Isolated - Minimal harm Aug 5, 2025 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 20, 2025

D — Isolated - Minimal harm Aug 5, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 20, 2025

F — Widespread - Minimal harm Jun 6, 2025 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Jul 9, 2025

D — Isolated - Minimal harm Feb 14, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 10, 2025

D — Isolated - Minimal harm Dec 31, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 15, 2025

D — Isolated - Minimal harm Sep 19, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 14, 2024

D — Isolated - Minimal harm Sep 19, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Oct 14, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0947

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Category: Nursing and Physician Services Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0943

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0660

Plan the resident's discharge to meet the resident's goals and needs.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

E — Pattern - Minimal harm Feb 6, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 13, 2024

C — Widespread - No harm Feb 6, 2024 Tag: 0585

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Category: Resident Rights Deficiencies

Corrected: Mar 13, 2024

B — Pattern - No harm Sep 14, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 10, 2023

D — Isolated - Minimal harm Sep 14, 2023 Tag: 0835

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Category: Administration Deficiencies

Corrected: Oct 10, 2023

D — Isolated - Minimal harm Sep 14, 2023 Tag: 0730

Observe each nurse aide's job performance and give regular training.

Category: Nursing and Physician Services Deficiencies

Corrected: Oct 10, 2023

D — Isolated - Minimal harm Sep 14, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2023

D — Isolated - Minimal harm Sep 14, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2023

J — Isolated - Jeopardy Sep 14, 2023 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2023

D — Isolated - Minimal harm Sep 14, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 10, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.1% Yes
Percentage of long-stay residents who lose too much weight Long Stay 6.2% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.6% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 37.7% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 6.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 100.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 4.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 17.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 97.9% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 87.6% No
Percentage of long-stay residents with pressure ulcers Long Stay 7.3% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 33.2% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 15.0% Yes

Penalty History 1 penalties totaling $24K

Date Type Amount
Sep 14, 2023 Fine $24K

Frequently Asked Questions

What is the overall CMS rating for AUTUMN LAKE HEALTHCARE AT WEST HARTFORD?
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (4★).
What are the staffing levels at AUTUMN LAKE HEALTHCARE AT WEST HARTFORD?
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD reports 4.00 total nursing hours per resident day (national average: 3.89). RN hours are 0.67 per resident day (national average: 0.68). Nursing staff turnover is 45.1%.
How many beds does AUTUMN LAKE HEALTHCARE AT WEST HARTFORD have?
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD has 75 certified beds with approximately 68 residents. The facility is located at 1 EMILY WAY, WEST HARTFORD, CT 06107.
Does AUTUMN LAKE HEALTHCARE AT WEST HARTFORD have any deficiencies on record?
Yes, AUTUMN LAKE HEALTHCARE AT WEST HARTFORD has 50 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has AUTUMN LAKE HEALTHCARE AT WEST HARTFORD received any fines or penalties?
Yes, AUTUMN LAKE HEALTHCARE AT WEST HARTFORD has received 1 penalties totaling $24K.
Who owns AUTUMN LAKE HEALTHCARE AT WEST HARTFORD?
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was AUTUMN LAKE HEALTHCARE AT WEST HARTFORD last inspected?
The most recent health inspection for AUTUMN LAKE HEALTHCARE AT WEST HARTFORD was on Nov 18, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for AUTUMN LAKE HEALTHCARE AT WEST HARTFORD?
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial