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CRESTWOOD REHABILITATION CTR

Open-data reference.

CRESTWOOD REHABILITATION CTR is a for profit - limited liability company facility in CRESTWOOD, IL with 297 certified beds and a 2-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $312K.

14255 SOUTH CICERO AVENUE, CRESTWOOD, IL 60445

Phone: 7083710400

Overall Rating

2/5

Health Inspection

2/5

Staffing

1/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
145718
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
297
Residents
186
In Hospital
No
County
Cook
Last Inspection
Feb 7, 2025
Abuse citation on record

Staffing Data

RN Hours
0.32 (nat'l avg: 0.68)
LPN Hours
1.08
CNA Hours
1.98
Total Nursing Hours
3.38 (nat'l avg: 3.89)
PT Hours
0.01
Nursing Turnover
48.9%
RN Turnover
38.5%

What the CMS Record Reveals About CRESTWOOD REHABILITATION CTR

CRESTWOOD REHABILITATION CTR operates 297 certified beds in CRESTWOOD, IL with approximately 186 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (1★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 10 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 5 penalties totaling $312K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.38 total nursing hours per resident day (national average 3.89), with RN coverage at 0.32 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, CRESTWOOD REHABILITATION CTR falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 48.9%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

E — Pattern - Minimal harm Jun 25, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 3, 2025

G — Isolated - Actual harm May 12, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: May 14, 2025

D — Isolated - Minimal harm May 12, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 14, 2025

G — Isolated - Actual harm Feb 28, 2025 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Mar 3, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0887

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Category: Infection Control Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Feb 21, 2025

E — Pattern - Minimal harm Feb 7, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Feb 21, 2025

D — Isolated - Minimal harm Feb 7, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Feb 21, 2025

E — Pattern - Minimal harm Jan 31, 2025 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Feb 7, 2025

J — Isolated - Jeopardy Jan 31, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 7, 2025

E — Pattern - Minimal harm Jan 31, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Feb 7, 2025

D — Isolated - Minimal harm Oct 21, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 7, 2024

D — Isolated - Minimal harm Sep 20, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 3, 2024

G — Isolated - Actual harm May 16, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 17, 2024

G — Isolated - Actual harm May 16, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 17, 2024

D — Isolated - Minimal harm Mar 15, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 17, 2024

G — Isolated - Actual harm Mar 15, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 17, 2024

D — Isolated - Minimal harm Mar 15, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 17, 2024

F — Widespread - Minimal harm Feb 18, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 8, 2024

C — Widespread - No harm Feb 18, 2024 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Mar 5, 2024

D — Isolated - Minimal harm Feb 18, 2024 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 8, 2024

D — Isolated - Minimal harm Feb 18, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 5, 2024

B — Pattern - No harm Feb 18, 2024 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 5, 2024

G — Isolated - Actual harm Feb 18, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 17, 2024

D — Isolated - Minimal harm Nov 30, 2023 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 18, 2023

D — Isolated - Minimal harm Nov 30, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 18, 2023

D — Isolated - Minimal harm Nov 30, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 18, 2023

F — Widespread - Minimal harm Oct 19, 2023 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Nov 10, 2023

F — Widespread - Minimal harm Oct 19, 2023 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Nov 10, 2023

J — Isolated - Jeopardy Jun 5, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 6, 2023

D — Isolated - Minimal harm Jun 5, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 16, 2023

J — Isolated - Jeopardy Jun 5, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 6, 2023

D — Isolated - Minimal harm Mar 31, 2023 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Apr 6, 2023

D — Isolated - Minimal harm Mar 31, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 6, 2023

G — Isolated - Actual harm Mar 10, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2023

F — Widespread - Minimal harm Mar 10, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 24, 2023

D — Isolated - Minimal harm Mar 10, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2023

D — Isolated - Minimal harm Mar 10, 2023 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2023

E — Pattern - Minimal harm Mar 10, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2023

D — Isolated - Minimal harm Mar 10, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2023

E — Pattern - Minimal harm Mar 10, 2023 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 24, 2023

D — Isolated - Minimal harm Mar 10, 2023 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Mar 24, 2023

D — Isolated - Minimal harm Mar 10, 2023 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Mar 24, 2023

E — Pattern - Minimal harm Mar 10, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 24, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 12.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.5% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.1% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.1% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 56.8% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.0% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 91.8% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 35.8% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 11.8% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 11.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 92.5% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 35.1% No
Percentage of long-stay residents with pressure ulcers Long Stay 6.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 24.9% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 16.0% Yes

Penalty History 5 penalties totaling $312K

Date Type Amount
May 12, 2025 Fine $13K
Jan 31, 2025 Fine $173K
Jan 31, 2025 Payment Denial -
May 16, 2024 Fine $14K
Feb 18, 2024 Fine $63K
Feb 18, 2024 Payment Denial -
Mar 22, 2023 Fine $48K
Mar 10, 2023 Fine $66K

Frequently Asked Questions

What is the overall CMS rating for CRESTWOOD REHABILITATION CTR?
CRESTWOOD REHABILITATION CTR has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (1★), and quality measures (5★).
What are the staffing levels at CRESTWOOD REHABILITATION CTR?
CRESTWOOD REHABILITATION CTR reports 3.38 total nursing hours per resident day (national average: 3.89). RN hours are 0.32 per resident day (national average: 0.68). Nursing staff turnover is 48.9%.
How many beds does CRESTWOOD REHABILITATION CTR have?
CRESTWOOD REHABILITATION CTR has 297 certified beds with approximately 186 residents. The facility is located at 14255 SOUTH CICERO AVENUE, CRESTWOOD, IL 60445.
Does CRESTWOOD REHABILITATION CTR have any deficiencies on record?
Yes, CRESTWOOD REHABILITATION CTR has 50 deficiencies on record from recent inspections. Of these, 10 are classified as causing actual harm or jeopardy.
Has CRESTWOOD REHABILITATION CTR received any fines or penalties?
Yes, CRESTWOOD REHABILITATION CTR has received 5 penalties totaling $312K.
Who owns CRESTWOOD REHABILITATION CTR?
CRESTWOOD REHABILITATION CTR is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was CRESTWOOD REHABILITATION CTR last inspected?
The most recent health inspection for CRESTWOOD REHABILITATION CTR was on Feb 7, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for CRESTWOOD REHABILITATION CTR?
CRESTWOOD REHABILITATION CTR is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial