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CROSS COUNTRY HEALTHCARE CENTER

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CROSS COUNTRY HEALTHCARE CENTER is a for profit - corporation facility in BROWNWOOD, TX with 94 certified beds and a 4-star overall CMS rating. The facility has 26 deficiency records on file. Total penalties: $22K.

1514 INDIAN CREEK RD, BROWNWOOD, TX 76801

Phone: 3256466529

Overall Rating

4/5

Health Inspection

4/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

3/5

Facility Information

Provider Number
675017
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
94
Residents
68
In Hospital
No
County
Brown
Last Inspection
Apr 4, 2025

Staffing Data

RN Hours
0.44 (nat'l avg: 0.68)
LPN Hours
0.98
CNA Hours
2.38
Total Nursing Hours
3.81 (nat'l avg: 3.89)
PT Hours
0.02

What the CMS Record Reveals About CROSS COUNTRY HEALTHCARE CENTER

CROSS COUNTRY HEALTHCARE CENTER operates 94 certified beds in BROWNWOOD, TX with approximately 68 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (4★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 26 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $22K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.81 total nursing hours per resident day (national average 3.89), with RN coverage at 0.44 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, CROSS COUNTRY HEALTHCARE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (26 most recent)

F — Widespread - Minimal harm Apr 4, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 5, 2025

D — Isolated - Minimal harm Apr 4, 2025 Tag: 0777

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Category: Administration Deficiencies

Corrected: Apr 5, 2025

J — Isolated - Jeopardy Apr 4, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 24, 2025

C — Widespread - No harm Apr 4, 2025 Tag: 0680

Ensure the activities program is directed by a qualified professional.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 5, 2025

D — Isolated - Minimal harm Jan 24, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 25, 2025

D — Isolated - Minimal harm Jan 24, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 25, 2025

D — Isolated - Minimal harm Jan 24, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jan 25, 2025

D — Isolated - Minimal harm Jan 25, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jan 26, 2024

F — Widespread - Minimal harm Jan 25, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 26, 2024

E — Pattern - Minimal harm Jan 25, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 26, 2024

E — Pattern - Minimal harm Jan 25, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jan 26, 2024

G — Isolated - Actual harm Jan 25, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 26, 2024

E — Pattern - Minimal harm Jan 25, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jan 26, 2024

E — Pattern - Minimal harm Jul 19, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 20, 2023

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0946

Provide training in compliance and ethics.

Category: Administration Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0945

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Category: Infection Control Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0943

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0942

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

Category: Resident Rights Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0941

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Category: Administration Deficiencies

Corrected: Dec 14, 2022

F — Widespread - Minimal harm Nov 22, 2022 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Dec 14, 2022

D — Isolated - Minimal harm Nov 22, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 14, 2022

F — Widespread - Minimal harm Nov 22, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 14, 2022

D — Isolated - Minimal harm Nov 22, 2022 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 14, 2022

E — Pattern - Minimal harm Nov 22, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Dec 14, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 22.2% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 1.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 98.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 96.8% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 3.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 18.8% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 13.8% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.3% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 96.4% No
Percentage of long-stay residents with pressure ulcers Long Stay 0.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 16.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 44.1% Yes

Penalty History 2 penalties totaling $22K

Date Type Amount
Apr 4, 2025 Fine $13K
Jan 25, 2024 Fine $9K
Jan 25, 2024 Payment Denial -

Frequently Asked Questions

What is the overall CMS rating for CROSS COUNTRY HEALTHCARE CENTER?
CROSS COUNTRY HEALTHCARE CENTER has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (4★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at CROSS COUNTRY HEALTHCARE CENTER?
CROSS COUNTRY HEALTHCARE CENTER reports 3.81 total nursing hours per resident day (national average: 3.89). RN hours are 0.44 per resident day (national average: 0.68).
How many beds does CROSS COUNTRY HEALTHCARE CENTER have?
CROSS COUNTRY HEALTHCARE CENTER has 94 certified beds with approximately 68 residents. The facility is located at 1514 INDIAN CREEK RD, BROWNWOOD, TX 76801.
Does CROSS COUNTRY HEALTHCARE CENTER have any deficiencies on record?
Yes, CROSS COUNTRY HEALTHCARE CENTER has 26 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has CROSS COUNTRY HEALTHCARE CENTER received any fines or penalties?
Yes, CROSS COUNTRY HEALTHCARE CENTER has received 2 penalties totaling $22K.
Who owns CROSS COUNTRY HEALTHCARE CENTER?
CROSS COUNTRY HEALTHCARE CENTER is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was CROSS COUNTRY HEALTHCARE CENTER last inspected?
The most recent health inspection for CROSS COUNTRY HEALTHCARE CENTER was on Apr 4, 2025. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for CROSS COUNTRY HEALTHCARE CENTER?
CROSS COUNTRY HEALTHCARE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial