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GLENHAVEN RETIREMENT VILLAGE

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GLENHAVEN RETIREMENT VILLAGE is a for profit - corporation facility in CHICKASHA, OK with 120 certified beds and a 3-star overall CMS rating. The facility has 29 deficiency records on file. Total penalties: $14K.

3003 IOWA, CHICKASHA, OK 73023

Phone: 4052240909

Overall Rating

3/5

Health Inspection

3/5

Staffing

2/5

Quality Measures

3/5

Long-Stay Quality

1/5

Facility Information

Provider Number
375359
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
120
Residents
68
In Hospital
No
County
Grady
Last Inspection
Dec 19, 2024

Staffing Data

RN Hours
0.14 (nat'l avg: 0.68)
LPN Hours
1.19
CNA Hours
3.03
Total Nursing Hours
4.35 (nat'l avg: 3.89)
PT Hours
0.01

What the CMS Record Reveals About GLENHAVEN RETIREMENT VILLAGE

GLENHAVEN RETIREMENT VILLAGE operates 120 certified beds in CHICKASHA, OK with approximately 68 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (2★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 29 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $14K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.35 total nursing hours per resident day (national average 3.89), with RN coverage at 0.14 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, GLENHAVEN RETIREMENT VILLAGE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (29 most recent)

E — Pattern - Minimal harm Jan 16, 2025 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Feb 28, 2025

E — Pattern - Minimal harm Dec 19, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 17, 2025

J — Isolated - Jeopardy Oct 8, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 15, 2024

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0909

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Category: Environmental Deficiencies

Corrected: Dec 5, 2023

F — Widespread - Minimal harm Oct 12, 2023 Tag: 0851

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Category: Administration Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0700

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0638

Assure that each resident’s assessment is updated at least once every 3 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2023

D — Isolated - Minimal harm Oct 12, 2023 Tag: 0637

Assess the resident when there is a significant change in condition

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Oct 12, 2023 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2023

D — Isolated - Minimal harm Oct 12, 2023 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Dec 5, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0770

Provide timely, quality laboratory services/tests to meet the needs of residents.

Category: Administration Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0727

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Category: Nursing and Physician Services Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 3, 2023

G — Isolated - Actual harm Dec 8, 2022 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 3, 2023

D — Isolated - Minimal harm Dec 8, 2022 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 3, 2023

D — Isolated - Minimal harm Dec 8, 2022 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 3, 2023

D — Isolated - Minimal harm Dec 8, 2022 Tag: 0638

Assure that each resident’s assessment is updated at least once every 3 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 3, 2023

E — Pattern - Minimal harm Dec 8, 2022 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Feb 3, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 20.5% Yes
Percentage of long-stay residents who lose too much weight Long Stay 8.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.7% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 13.9% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 3.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 14.6% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 89.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.4% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 32.0% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 35.9% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.1% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 83.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 26.7% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 23.5% Yes

Penalty History 1 penalties totaling $14K

Date Type Amount
Sep 5, 2024 Fine $14K
Sep 5, 2024 Payment Denial -

Frequently Asked Questions

What is the overall CMS rating for GLENHAVEN RETIREMENT VILLAGE?
GLENHAVEN RETIREMENT VILLAGE has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (3★), staffing levels (2★), and quality measures (3★).
What are the staffing levels at GLENHAVEN RETIREMENT VILLAGE?
GLENHAVEN RETIREMENT VILLAGE reports 4.35 total nursing hours per resident day (national average: 3.89). RN hours are 0.14 per resident day (national average: 0.68).
How many beds does GLENHAVEN RETIREMENT VILLAGE have?
GLENHAVEN RETIREMENT VILLAGE has 120 certified beds with approximately 68 residents. The facility is located at 3003 IOWA, CHICKASHA, OK 73023.
Does GLENHAVEN RETIREMENT VILLAGE have any deficiencies on record?
Yes, GLENHAVEN RETIREMENT VILLAGE has 29 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has GLENHAVEN RETIREMENT VILLAGE received any fines or penalties?
Yes, GLENHAVEN RETIREMENT VILLAGE has received 1 penalties totaling $14K.
Who owns GLENHAVEN RETIREMENT VILLAGE?
GLENHAVEN RETIREMENT VILLAGE is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was GLENHAVEN RETIREMENT VILLAGE last inspected?
The most recent health inspection for GLENHAVEN RETIREMENT VILLAGE was on Dec 19, 2024. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for GLENHAVEN RETIREMENT VILLAGE?
GLENHAVEN RETIREMENT VILLAGE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial