PlainNursing
CMS Nursing Home Compare · March 2026

Good Shepherd Health Center

Good Shepherd Health Center is a non profit - corporation facility in Mason City, IA with 180 certified beds and a 2-star overall CMS rating. The inspection file holds 27 deficiency records. Total penalties: $87K.

302 Second Street NE, Mason City, IA 50401

Phone: 6414241740

Overall CMS Rating

2/5

vs 3.0 national avg

The verdict

Good Shepherd Health Center holds a 2-star CMS overall rating — below the 3.0-star national average, with nurse staffing below the national norm. 3 inspection findings reached the actual-harm or immediate-jeopardy level.

2 / 5
CMS overall rating (nat'l avg 3.0)
3.69
Nursing hrs/resident-day (nat'l 3.89)
27
Inspection findings on file · 3 serious
$87K
Federal penalties (1)

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating. Read the components below — they often tell a sharper story than the headline.

Health Inspection

2/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

2/5

Facility Information

Provider Number
165072
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
180
Residents
156
In Hospital
No
County
Cerro Gordo
Last Inspection
Dec 11, 2025

Staffing Data

RN Hours
0.36 (nat'l avg: 0.68)
LPN Hours
0.64
CNA Hours
2.69
Total Nursing Hours
3.69 (nat'l avg: 3.89)
PT Hours
0.02
Nursing Turnover
65.9%
RN Turnover
53.3%

What the CMS Record Reveals About Good Shepherd Health Center

Good Shepherd Health Center operates 180 certified beds in Mason City, IA with approximately 156 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 27 deficiency records from recent surveys, of which 3 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $87K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.69 total nursing hours per resident day (national average 3.89), with RN coverage at 0.36 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Good Shepherd Health Center falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 65.9%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (27 most recent)

E — Pattern - Minimal harm Dec 11, 2025 Tag: 0868

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Category: Administration Deficiencies

Corrected: Jan 5, 2026

D — Isolated - Minimal harm Dec 11, 2025 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 5, 2026

E — Pattern - Minimal harm Dec 11, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jan 5, 2026

D — Isolated - Minimal harm Dec 11, 2025 Tag: 0557

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Category: Resident Rights Deficiencies

Corrected: Jun 2, 2025

D — Isolated - Minimal harm Dec 11, 2025 Tag: 0552

Ensure that residents are fully informed and understand their health status, care and treatments.

Category: Resident Rights Deficiencies

Corrected: Jan 5, 2026

G — Isolated - Actual harm Mar 13, 2025 Tag: 0713

Provide or arrange emergency care by a doctor 24 hours a day.

Category: Nursing and Physician Services Deficiencies

Corrected: Apr 3, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 3, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Apr 3, 2025

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0838

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Category: Administration Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 16, 2024

D — Isolated - Minimal harm Sep 6, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2024

E — Pattern - Minimal harm Aug 30, 2024 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 27, 2024

J — Isolated - Jeopardy Aug 30, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 17, 2024

D — Isolated - Minimal harm Aug 30, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Sep 27, 2024

D — Isolated - Minimal harm Nov 20, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 20, 2023

D — Isolated - Minimal harm Jul 6, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 6, 2023

F — Widespread - Minimal harm Jul 6, 2023 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Aug 6, 2023

F — Widespread - Minimal harm Jul 6, 2023 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 6, 2023

D — Isolated - Minimal harm Jul 6, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 6, 2023

D — Isolated - Minimal harm Jul 6, 2023 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 6, 2023

D — Isolated - Minimal harm Jul 6, 2023 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 6, 2023

G — Isolated - Actual harm Feb 21, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 17, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 22.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 2.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 7.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 6.1% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 94.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 81.6% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 4.2% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 24.9% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 20.8% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.8% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 52.2% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.2% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 28.5% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 25.2% Yes

Penalty History 1 penalties totaling $87K

Date Type Amount
Aug 30, 2024 Fine $87K

Frequently Asked Questions

What is the overall CMS rating for Good Shepherd Health Center?
Good Shepherd Health Center has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at Good Shepherd Health Center?
Good Shepherd Health Center reports 3.69 total nursing hours per resident day (national average: 3.89). RN hours are 0.36 per resident day (national average: 0.68). Nursing staff turnover is 65.9%.
How many beds does Good Shepherd Health Center have?
Good Shepherd Health Center has 180 certified beds with approximately 156 residents. The facility is located at 302 Second Street NE, Mason City, IA 50401.
Does Good Shepherd Health Center have any deficiencies on record?
Yes, Good Shepherd Health Center has 27 deficiencies on record from recent inspections. Of these, 3 are classified as causing actual harm or jeopardy.
Has Good Shepherd Health Center received any fines or penalties?
Yes, Good Shepherd Health Center has received 1 penalties totaling $87K.
Who owns Good Shepherd Health Center?
Good Shepherd Health Center is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Good Shepherd Health Center last inspected?
The most recent health inspection for Good Shepherd Health Center was on Dec 11, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for Good Shepherd Health Center?
Good Shepherd Health Center is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.