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HILLSIDE MANOR REHAB & EXTENDED CARE CENTER

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HILLSIDE MANOR REHAB & EXTENDED CARE CENTER is a for profit - limited liability company facility in JAMAICA EST, NY with 400 certified beds and a 2-star overall CMS rating. The facility has 19 deficiency records on file. Total penalties: $35K.

182 15 HILLSIDE AVENUE, JAMAICA EST, NY 11432

Phone: 7182918200

Overall Rating

2/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

N/A

Long-Stay Quality

N/A

Facility Information

Provider Number
335531
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
400
Residents
366
In Hospital
No
County
Queens
Last Inspection
Mar 31, 2025

Staffing Data

RN Hours
0.76 (nat'l avg: 0.68)
LPN Hours
0.45
CNA Hours
2.34
Total Nursing Hours
3.55 (nat'l avg: 3.89)
PT Hours
0.04
Nursing Turnover
28.1%
RN Turnover
30.0%

What the CMS Record Reveals About HILLSIDE MANOR REHAB & EXTENDED CARE CENTER

HILLSIDE MANOR REHAB & EXTENDED CARE CENTER operates 400 certified beds in JAMAICA EST, NY with approximately 366 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (N/A★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 19 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $35K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.55 total nursing hours per resident day (national average 3.89), with RN coverage at 0.76 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, HILLSIDE MANOR REHAB & EXTENDED CARE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 28.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (19 most recent)

D — Isolated - Minimal harm Jul 16, 2025 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 7, 2025

D — Isolated - Minimal harm Mar 31, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: May 29, 2025

D — Isolated - Minimal harm Mar 31, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 29, 2025

E — Pattern - Minimal harm Mar 31, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 29, 2025

D — Isolated - Minimal harm Mar 31, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 29, 2025

D — Isolated - Minimal harm Sep 30, 2024 Tag: 0835

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Category: Administration Deficiencies

Corrected: Nov 6, 2024

J — Isolated - Jeopardy Sep 30, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 6, 2024

J — Isolated - Jeopardy Sep 30, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 6, 2024

D — Isolated - Minimal harm Dec 13, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 9, 2024

D — Isolated - Minimal harm Dec 13, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Feb 9, 2024

D — Isolated - Minimal harm Dec 13, 2023 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 9, 2024

D — Isolated - Minimal harm Dec 13, 2023 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 9, 2024

D — Isolated - Minimal harm Dec 13, 2023 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Feb 9, 2024

D — Isolated - Minimal harm Oct 19, 2021 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 16, 2021

F — Widespread - Minimal harm Oct 19, 2021 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 16, 2021

D — Isolated - Minimal harm Oct 19, 2021 Tag: 0679

Provide activities to meet all resident's needs.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 16, 2021

E — Pattern - Minimal harm Oct 19, 2021 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 16, 2021

D — Isolated - Minimal harm Oct 19, 2021 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 16, 2021

E — Pattern - Minimal harm Oct 19, 2021 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Dec 16, 2021

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.1% Yes
Percentage of long-stay residents who lose too much weight Long Stay 7.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.2% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.3% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 2.8% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.4% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.8% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 90.4% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.2% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 29.3% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 5.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 99.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 91.2% No
Percentage of long-stay residents with pressure ulcers Long Stay 6.1% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 18.7% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay N/A Yes

Penalty History 1 penalties totaling $35K

Date Type Amount
Sep 30, 2024 Fine $35K

Frequently Asked Questions

What is the overall CMS rating for HILLSIDE MANOR REHAB & EXTENDED CARE CENTER?
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (null★).
What are the staffing levels at HILLSIDE MANOR REHAB & EXTENDED CARE CENTER?
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER reports 3.55 total nursing hours per resident day (national average: 3.89). RN hours are 0.76 per resident day (national average: 0.68). Nursing staff turnover is 28.1%.
How many beds does HILLSIDE MANOR REHAB & EXTENDED CARE CENTER have?
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER has 400 certified beds with approximately 366 residents. The facility is located at 182 15 HILLSIDE AVENUE, JAMAICA EST, NY 11432.
Does HILLSIDE MANOR REHAB & EXTENDED CARE CENTER have any deficiencies on record?
Yes, HILLSIDE MANOR REHAB & EXTENDED CARE CENTER has 19 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has HILLSIDE MANOR REHAB & EXTENDED CARE CENTER received any fines or penalties?
Yes, HILLSIDE MANOR REHAB & EXTENDED CARE CENTER has received 1 penalties totaling $35K.
Who owns HILLSIDE MANOR REHAB & EXTENDED CARE CENTER?
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was HILLSIDE MANOR REHAB & EXTENDED CARE CENTER last inspected?
The most recent health inspection for HILLSIDE MANOR REHAB & EXTENDED CARE CENTER was on Mar 31, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for HILLSIDE MANOR REHAB & EXTENDED CARE CENTER?
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial