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JAMES RIVER NURSING AND REHABILITATION CENTER

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JAMES RIVER NURSING AND REHABILITATION CENTER is a for profit - corporation facility in NEWPORT NEWS, VA with 154 certified beds and a 3-star overall CMS rating. The facility has 28 deficiency records on file.

540 ABERTHAW AVENUE, NEWPORT NEWS, VA 23601

Phone: 7575952273

Overall Rating

3/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
495286
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
154
Residents
136
In Hospital
No
County
Newport News City
Last Inspection
Dec 1, 2022

Staffing Data

RN Hours
0.66 (nat'l avg: 0.68)
LPN Hours
0.88
CNA Hours
2.36
Total Nursing Hours
3.89 (nat'l avg: 3.89)
PT Hours
0.01
Nursing Turnover
36.8%
RN Turnover
20.0%

What the CMS Record Reveals About JAMES RIVER NURSING AND REHABILITATION CENTER

JAMES RIVER NURSING AND REHABILITATION CENTER operates 154 certified beds in NEWPORT NEWS, VA with approximately 136 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 28 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.89 total nursing hours per resident day (national average 3.89), with RN coverage at 0.66 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, JAMES RIVER NURSING AND REHABILITATION CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 36.8%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (28 most recent)

D — Isolated - Minimal harm Jun 14, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 31, 2023

E — Pattern - Minimal harm Dec 1, 2022 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0886

Perform COVID19 testing on residents and staff.

Category: Infection Control Deficiencies

Corrected: Jan 16, 2023

E — Pattern - Minimal harm Dec 1, 2022 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0803

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 16, 2023

F — Widespread - Minimal harm Dec 1, 2022 Tag: 0802

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 16, 2023

G — Isolated - Actual harm Dec 1, 2022 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 16, 2023

D — Isolated - Minimal harm Dec 1, 2022 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 16, 2023

E — Pattern - Minimal harm Apr 18, 2019 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0825

Provide or get specialized rehabilitative services as required for a resident.

Category: Quality of Life and Care Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0675

Honor each resident's preferences, choices, values and beliefs.

Category: Quality of Life and Care Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Apr 18, 2019 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 17, 2019

E — Pattern - Minimal harm Apr 18, 2019 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: May 17, 2019

E — Pattern - Minimal harm Apr 18, 2019 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: May 17, 2019

D — Isolated - Minimal harm Sep 14, 2017 Tag: 0441

Have a program that investigates, controls and keeps infection from spreading.

Category: Environmental Deficiencies

Corrected: Oct 10, 2017

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 8.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 6.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 3.5% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 98.8% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 90.7% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.1% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 8.4% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 22.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 99.3% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 88.5% No
Percentage of long-stay residents with pressure ulcers Long Stay 5.7% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 22.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 13.9% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for JAMES RIVER NURSING AND REHABILITATION CENTER?
JAMES RIVER NURSING AND REHABILITATION CENTER has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (5★).
What are the staffing levels at JAMES RIVER NURSING AND REHABILITATION CENTER?
JAMES RIVER NURSING AND REHABILITATION CENTER reports 3.89 total nursing hours per resident day (national average: 3.89). RN hours are 0.66 per resident day (national average: 0.68). Nursing staff turnover is 36.8%.
How many beds does JAMES RIVER NURSING AND REHABILITATION CENTER have?
JAMES RIVER NURSING AND REHABILITATION CENTER has 154 certified beds with approximately 136 residents. The facility is located at 540 ABERTHAW AVENUE, NEWPORT NEWS, VA 23601.
Does JAMES RIVER NURSING AND REHABILITATION CENTER have any deficiencies on record?
Yes, JAMES RIVER NURSING AND REHABILITATION CENTER has 28 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has JAMES RIVER NURSING AND REHABILITATION CENTER received any fines or penalties?
No, JAMES RIVER NURSING AND REHABILITATION CENTER has no fines or penalties on record.
Who owns JAMES RIVER NURSING AND REHABILITATION CENTER?
JAMES RIVER NURSING AND REHABILITATION CENTER is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was JAMES RIVER NURSING AND REHABILITATION CENTER last inspected?
The most recent health inspection for JAMES RIVER NURSING AND REHABILITATION CENTER was on Dec 1, 2022. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for JAMES RIVER NURSING AND REHABILITATION CENTER?
JAMES RIVER NURSING AND REHABILITATION CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial