NORTON COMMUNITY HOSPITAL SNF UNIT
Open-data reference.
NORTON COMMUNITY HOSPITAL SNF UNIT is a non profit - corporation facility in NORTON, VA with 44 certified beds and a 4-star overall CMS rating. The facility has 36 deficiency records on file.
100 15TH ST NW, NORTON, VA 24273
Phone: 2766799100
Overall Rating
Health Inspection
Staffing
Quality Measures
Long-Stay Quality
Facility Information
- Provider Number
- 495374
- Ownership
- Non profit - Corporation
- Provider Type
- Medicare and Medicaid
- Beds
- 44
- Residents
- 7
- In Hospital
- Yes
- County
- Wise
- Last Inspection
- Apr 29, 2021
Staffing Data
- RN Hours
- 4.32 (nat'l avg: 0.68)
- LPN Hours
- 0.76
- CNA Hours
- 3.24
- Total Nursing Hours
- 8.31 (nat'l avg: 3.89)
- PT Hours
- 1.38
- Nursing Turnover
- 18.8%
- RN Turnover
- 0.0%
What the CMS Record Reveals About NORTON COMMUNITY HOSPITAL SNF UNIT
NORTON COMMUNITY HOSPITAL SNF UNIT operates 44 certified beds in NORTON, VA with approximately 7 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (5★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.
The inspection file contains 36 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 8.31 total nursing hours per resident day (national average 3.89), with RN coverage at 4.32 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.
Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider embedded within a hospital campus, NORTON COMMUNITY HOSPITAL SNF UNIT falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 18.8%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.
Deficiency History (36 most recent)
Provide and implement an infection prevention and control program.
Category: Infection Control Deficiencies
Corrected: Jun 18, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Category: Nutrition and Dietary Deficiencies
Corrected: Jun 18, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Category: Nutrition and Dietary Deficiencies
Corrected: Jun 18, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Category: Pharmacy Service Deficiencies
Corrected: Jun 18, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Category: Pharmacy Service Deficiencies
Corrected: Jun 18, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Category: Quality of Life and Care Deficiencies
Corrected: Jun 18, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Category: Quality of Life and Care Deficiencies
Corrected: Jun 18, 2021
Ensure each resident receives an accurate assessment.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jun 18, 2021
Provide and implement an infection prevention and control program.
Category: Infection Control Deficiencies
Corrected: Oct 5, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Category: Pharmacy Service Deficiencies
Corrected: Oct 5, 2018
Ensure that residents are free from significant medication errors.
Category: Pharmacy Service Deficiencies
Corrected: Oct 5, 2018
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Category: Pharmacy Service Deficiencies
Corrected: Oct 5, 2018
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Category: Quality of Life and Care Deficiencies
Corrected: Oct 5, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Oct 5, 2018
Keep residents' personal and medical records private and confidential.
Category: Resident Rights Deficiencies
Corrected: Oct 5, 2018
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Category: Administration Deficiencies
Corrected: Jul 21, 2017
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Category: Administration Deficiencies
Corrected: Jul 21, 2017
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
Category: Administration Deficiencies
Corrected: Jul 21, 2017
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Category: Administration Deficiencies
Corrected: Jul 21, 2017
Have a program that investigates, controls and keeps infection from spreading.
Category: Environmental Deficiencies
Corrected: Jul 21, 2017
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Category: Pharmacy Service Deficiencies
Corrected: Jul 21, 2017
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Category: Pharmacy Service Deficiencies
Corrected: Jul 21, 2017
Dispose of garbage and refuse properly.
Category: Environmental Deficiencies
Corrected: Jul 21, 2017
Store, cook, and serve food in a safe and clean way.
Category: Nutrition and Dietary Deficiencies
Corrected: Jul 21, 2017
Post nurse staffing information/data on a daily basis.
Category: Nursing and Physician Services Deficiencies
Corrected: Jul 21, 2017
Develop policies and procedures for influenza and pneumococcal immunizations.
Category: Quality of Life and Care Deficiencies
Corrected: Jul 21, 2017
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Category: Pharmacy Service Deficiencies
Corrected: Jul 21, 2017
Provide necessary care and services to maintain or improve the highest well being of each resident .
Category: Quality of Life and Care Deficiencies
Corrected: Jul 21, 2017
Ensure services provided by the nursing facility meet professional standards of quality.
Category: Quality of Life and Care Deficiencies
Corrected: Jul 21, 2017
Allow residents the right to participate in the planning or revision of care and treatment.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jul 21, 2017
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jul 21, 2017
Conduct initial and periodic assessments of each resident's functional capacity.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jul 21, 2017
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Category: Resident Rights Deficiencies
Corrected: Jul 21, 2017
Allow residents to easily view the results of the nursing home's most recent inspection.
Category: Resident Rights Deficiencies
Corrected: Jul 21, 2017
Keep residents' personal and medical records private and confidential.
Category: Resident Rights Deficiencies
Corrected: Jul 21, 2017
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Category: Resident Rights Deficiencies
Corrected: Jul 21, 2017
Quality Measures
| Measure | Type | Score | Used in Rating |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | N/A | Yes |
| Percentage of long-stay residents who lose too much weight | Long Stay | N/A | No |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | N/A | Yes |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | N/A | Yes |
| Percentage of long-stay residents who have depressive symptoms | Long Stay | N/A | No |
| Percentage of long-stay residents who were physically restrained | Long Stay | N/A | No |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | N/A | Yes |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | Long Stay | N/A | No |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | Short Stay | 86.6% | No |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | Yes |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | N/A | Yes |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | Long Stay | N/A | No |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Long Stay | N/A | No |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Short Stay | 85.5% | No |
| Percentage of long-stay residents with pressure ulcers | Long Stay | N/A | Yes |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | Long Stay | N/A | No |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | N/A | Yes |
Penalty History
No penalties on record.
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Frequently Asked Questions
What is the overall CMS rating for NORTON COMMUNITY HOSPITAL SNF UNIT?
What are the staffing levels at NORTON COMMUNITY HOSPITAL SNF UNIT?
How many beds does NORTON COMMUNITY HOSPITAL SNF UNIT have?
Does NORTON COMMUNITY HOSPITAL SNF UNIT have any deficiencies on record?
Has NORTON COMMUNITY HOSPITAL SNF UNIT received any fines or penalties?
Who owns NORTON COMMUNITY HOSPITAL SNF UNIT?
When was NORTON COMMUNITY HOSPITAL SNF UNIT last inspected?
What quality measures are tracked for NORTON COMMUNITY HOSPITAL SNF UNIT?
Data Sources
Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.
Read our methodology — how this data is sourced, computed, and verified.