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West Chicago Living and Rehab Center

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West Chicago Living and Rehab Center is a for profit - corporation facility in WEST CHICAGO, IL with 120 certified beds and a 3-star overall CMS rating. The facility has 44 deficiency records on file. Total penalties: $143K.

928 JOLIET ROAD, WEST CHICAGO, IL 60185

Phone: 6302319292

Overall Rating

3/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
14E392
Ownership
For profit - Corporation
Provider Type
Medicaid
Beds
120
Residents
88
In Hospital
No
County
Du Page
Last Inspection
May 22, 2025
Abuse citation on record

Staffing Data

RN Hours
0.76 (nat'l avg: 0.68)
LPN Hours
0.22
CNA Hours
1.06
Total Nursing Hours
2.04 (nat'l avg: 3.89)
PT Hours
0.00
Nursing Turnover
21.1%
RN Turnover
41.7%

What the CMS Record Reveals About West Chicago Living and Rehab Center

West Chicago Living and Rehab Center operates 120 certified beds in WEST CHICAGO, IL with approximately 88 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 44 deficiency records from recent surveys, of which 3 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $143K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 2.04 total nursing hours per resident day (national average 3.89), with RN coverage at 0.76 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicaid" provider, West Chicago Living and Rehab Center falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 21.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (44 most recent)

E — Pattern - Minimal harm Jun 27, 2025 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Jul 11, 2025

D — Isolated - Minimal harm Jun 12, 2025 Tag: 0583

Keep residents' personal and medical records private and confidential.

Category: Resident Rights Deficiencies

Corrected: Jun 26, 2025

F — Widespread - Minimal harm May 22, 2025 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jun 6, 2025

F — Widespread - Minimal harm May 22, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 6, 2025

F — Widespread - Minimal harm May 22, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 6, 2025

E — Pattern - Minimal harm May 22, 2025 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 6, 2025

D — Isolated - Minimal harm May 22, 2025 Tag: 0805

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 6, 2025

D — Isolated - Minimal harm May 22, 2025 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 6, 2025

D — Isolated - Minimal harm May 22, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 6, 2025

D — Isolated - Minimal harm Apr 4, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 18, 2025

D — Isolated - Minimal harm Nov 12, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 27, 2024

K — Pattern - Jeopardy Nov 12, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 27, 2024

D — Isolated - Minimal harm Nov 12, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Nov 27, 2024

D — Isolated - Minimal harm Nov 12, 2024 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Nov 27, 2024

D — Isolated - Minimal harm Nov 12, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 27, 2024

D — Isolated - Minimal harm Aug 20, 2024 Tag: 0567

Honor the resident's right to manage his or her financial affairs.

Category: Resident Rights Deficiencies

Corrected: Sep 12, 2024

F — Widespread - Minimal harm Jul 12, 2024 Tag: 0887

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Category: Infection Control Deficiencies

Corrected: Aug 2, 2024

F — Widespread - Minimal harm Jul 12, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Aug 2, 2024

E — Pattern - Minimal harm Jul 12, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm Jul 12, 2024 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 2, 2024

C — Widespread - No harm Jul 12, 2024 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm Jul 12, 2024 Tag: 0711

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm Jul 12, 2024 Tag: 0687

Provide appropriate foot care.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm Jul 12, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 2, 2024

E — Pattern - Minimal harm Jul 12, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 2, 2024

E — Pattern - Minimal harm Jul 12, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm Jul 12, 2024 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Aug 2, 2024

D — Isolated - Minimal harm May 24, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 24, 2024

E — Pattern - Minimal harm May 16, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jun 20, 2024

D — Isolated - Minimal harm Feb 27, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 16, 2024

D — Isolated - Minimal harm Feb 27, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 16, 2024

G — Isolated - Actual harm Jan 31, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 16, 2024

J — Isolated - Jeopardy Jan 31, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 16, 2024

E — Pattern - Minimal harm Jan 11, 2024 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Feb 2, 2024

D — Isolated - Minimal harm Nov 20, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 6, 2023

D — Isolated - Minimal harm Aug 16, 2023 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 7, 2023

E — Pattern - Minimal harm Aug 16, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 7, 2023

F — Widespread - Minimal harm Jun 28, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 14, 2023

F — Widespread - Minimal harm Jun 28, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 14, 2023

D — Isolated - Minimal harm Jun 28, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2023

D — Isolated - Minimal harm Jun 28, 2023 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 14, 2023

D — Isolated - Minimal harm Apr 26, 2023 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 14, 2023

D — Isolated - Minimal harm Mar 29, 2023 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Apr 17, 2023

D — Isolated - Minimal harm Feb 3, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Feb 17, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 2.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.9% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 97.7% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.0% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 99.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay N/A Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 2.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 31.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 100.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 0.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 1.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 75.0% Yes

Penalty History 1 penalties totaling $143K

Date Type Amount
Nov 12, 2024 Fine $143K

Frequently Asked Questions

What is the overall CMS rating for West Chicago Living and Rehab Center?
West Chicago Living and Rehab Center has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (5★).
What are the staffing levels at West Chicago Living and Rehab Center?
West Chicago Living and Rehab Center reports 2.04 total nursing hours per resident day (national average: 3.89). RN hours are 0.76 per resident day (national average: 0.68). Nursing staff turnover is 21.1%.
How many beds does West Chicago Living and Rehab Center have?
West Chicago Living and Rehab Center has 120 certified beds with approximately 88 residents. The facility is located at 928 JOLIET ROAD, WEST CHICAGO, IL 60185.
Does West Chicago Living and Rehab Center have any deficiencies on record?
Yes, West Chicago Living and Rehab Center has 44 deficiencies on record from recent inspections. Of these, 3 are classified as causing actual harm or jeopardy.
Has West Chicago Living and Rehab Center received any fines or penalties?
Yes, West Chicago Living and Rehab Center has received 1 penalties totaling $143K.
Who owns West Chicago Living and Rehab Center?
West Chicago Living and Rehab Center is classified as "For profit - Corporation" ownership. The facility type is "Medicaid".
When was West Chicago Living and Rehab Center last inspected?
The most recent health inspection for West Chicago Living and Rehab Center was on May 22, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for West Chicago Living and Rehab Center?
West Chicago Living and Rehab Center is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial