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AVANTARA PALOS HEIGHTS

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AVANTARA PALOS HEIGHTS is a for profit - limited liability company facility in PALOS HEIGHTS, IL with 184 certified beds and a 2-star overall CMS rating. The facility has 42 deficiency records on file. Total penalties: $29K.

7850 WEST COLLEGE DRIVE, PALOS HEIGHTS, IL 60463

Phone: 7083616990

Overall Rating

2/5

Health Inspection

2/5

Staffing

2/5

Quality Measures

2/5

Long-Stay Quality

2/5

Facility Information

Provider Number
145607
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
184
Residents
144
In Hospital
No
County
Cook
Last Inspection
Sep 18, 2025

Staffing Data

RN Hours
0.96 (nat'l avg: 0.68)
LPN Hours
0.78
CNA Hours
2.20
Total Nursing Hours
3.94 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
55.6%
RN Turnover
53.5%

What the CMS Record Reveals About AVANTARA PALOS HEIGHTS

AVANTARA PALOS HEIGHTS operates 184 certified beds in PALOS HEIGHTS, IL with approximately 144 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (2★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 42 deficiency records from recent surveys, of which 3 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $29K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.94 total nursing hours per resident day (national average 3.89), with RN coverage at 0.96 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, AVANTARA PALOS HEIGHTS falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 55.6%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (42 most recent)

E — Pattern - Minimal harm Sep 18, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Oct 10, 2025

F — Widespread - Minimal harm Sep 18, 2025 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 10, 2025

F — Widespread - Minimal harm Sep 18, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 10, 2025

F — Widespread - Minimal harm Sep 18, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Oct 10, 2025

E — Pattern - Minimal harm Sep 18, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

E — Pattern - Minimal harm Sep 18, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

E — Pattern - Minimal harm Sep 18, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Sep 18, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Jul 3, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 18, 2025

G — Isolated - Actual harm Jul 3, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 18, 2025

E — Pattern - Minimal harm Nov 1, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 19, 2024

D — Isolated - Minimal harm Nov 1, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Nov 19, 2024

C — Widespread - No harm Nov 1, 2024 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Nov 19, 2024

D — Isolated - Minimal harm Nov 1, 2024 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 19, 2024

D — Isolated - Minimal harm Nov 1, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 19, 2024

D — Isolated - Minimal harm Nov 1, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Nov 19, 2024

G — Isolated - Actual harm Oct 9, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 28, 2024

D — Isolated - Minimal harm Oct 9, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 28, 2024

D — Isolated - Minimal harm Sep 13, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 23, 2024

D — Isolated - Minimal harm Sep 13, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 23, 2024

E — Pattern - Minimal harm Sep 13, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 23, 2024

E — Pattern - Minimal harm Aug 8, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 26, 2024

D — Isolated - Minimal harm Jun 25, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 5, 2024

E — Pattern - Minimal harm Jun 25, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jul 5, 2024

G — Isolated - Actual harm Jan 29, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 14, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0849

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Category: Administration Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Dec 29, 2023 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jan 12, 2024

D — Isolated - Minimal harm Sep 1, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Sep 1, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Jun 22, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2023

D — Isolated - Minimal harm Feb 15, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Feb 25, 2023

D — Isolated - Minimal harm Feb 15, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 25, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 27.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 30.9% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 67.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 67.7% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 31.6% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.8% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 14.9% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 7.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 76.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 28.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 8.2% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 24.1% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 19.1% Yes

Penalty History 2 penalties totaling $29K

Date Type Amount
Jul 3, 2025 Fine $19K
Oct 9, 2024 Fine $10K
Oct 9, 2024 Payment Denial -

Frequently Asked Questions

What is the overall CMS rating for AVANTARA PALOS HEIGHTS?
AVANTARA PALOS HEIGHTS has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (2★), and quality measures (2★).
What are the staffing levels at AVANTARA PALOS HEIGHTS?
AVANTARA PALOS HEIGHTS reports 3.94 total nursing hours per resident day (national average: 3.89). RN hours are 0.96 per resident day (national average: 0.68). Nursing staff turnover is 55.6%.
How many beds does AVANTARA PALOS HEIGHTS have?
AVANTARA PALOS HEIGHTS has 184 certified beds with approximately 144 residents. The facility is located at 7850 WEST COLLEGE DRIVE, PALOS HEIGHTS, IL 60463.
Does AVANTARA PALOS HEIGHTS have any deficiencies on record?
Yes, AVANTARA PALOS HEIGHTS has 42 deficiencies on record from recent inspections. Of these, 3 are classified as causing actual harm or jeopardy.
Has AVANTARA PALOS HEIGHTS received any fines or penalties?
Yes, AVANTARA PALOS HEIGHTS has received 2 penalties totaling $29K.
Who owns AVANTARA PALOS HEIGHTS?
AVANTARA PALOS HEIGHTS is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was AVANTARA PALOS HEIGHTS last inspected?
The most recent health inspection for AVANTARA PALOS HEIGHTS was on Sep 18, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for AVANTARA PALOS HEIGHTS?
AVANTARA PALOS HEIGHTS is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial