PlainNursing
2026 data Public-data reference. official source

CANTERBURY HEALTH CARE FACILITY

Open-data reference.

CANTERBURY HEALTH CARE FACILITY is a for profit - corporation facility in PHENIX CITY, AL with 137 certified beds and a 2-star overall CMS rating. The facility has 13 deficiency records on file.

1720 KNOWLES ROAD, PHENIX CITY, AL 36869

Phone: 3342910485

Overall Rating

2/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

4/5

Facility Information

Provider Number
015382
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
137
Residents
131
In Hospital
No
County
Russell
Last Inspection
Jun 2, 2023

Staffing Data

RN Hours
0.31 (nat'l avg: 0.68)
LPN Hours
1.01
CNA Hours
3.07
Total Nursing Hours
4.38 (nat'l avg: 3.89)
PT Hours
0.03
Nursing Turnover
52.6%
RN Turnover
60.0%

What the CMS Record Reveals About CANTERBURY HEALTH CARE FACILITY

CANTERBURY HEALTH CARE FACILITY operates 137 certified beds in PHENIX CITY, AL with approximately 131 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 13 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 4.38 total nursing hours per resident day (national average 3.89), with RN coverage at 0.31 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, CANTERBURY HEALTH CARE FACILITY falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 52.6%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (13 most recent)

D — Isolated - Minimal harm Oct 4, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 17, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 7, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 7, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0661

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 7, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 7, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 7, 2023

D — Isolated - Minimal harm Jun 2, 2023 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Aug 24, 2023

F — Widespread - Minimal harm Apr 23, 2021 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 28, 2021

E — Pattern - Minimal harm Apr 23, 2021 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: May 28, 2021

D — Isolated - Minimal harm Apr 23, 2021 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: May 28, 2021

G — Isolated - Actual harm Apr 23, 2021 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 31, 2021

G — Isolated - Actual harm Apr 23, 2021 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 31, 2021

F — Widespread - Minimal harm Feb 13, 2020 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 19, 2020

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 19.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.1% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.8% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 96.6% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 90.3% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.7% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 18.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 16.8% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 92.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 91.1% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.8% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 25.7% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 14.9% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for CANTERBURY HEALTH CARE FACILITY?
CANTERBURY HEALTH CARE FACILITY has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at CANTERBURY HEALTH CARE FACILITY?
CANTERBURY HEALTH CARE FACILITY reports 4.38 total nursing hours per resident day (national average: 3.89). RN hours are 0.31 per resident day (national average: 0.68). Nursing staff turnover is 52.6%.
How many beds does CANTERBURY HEALTH CARE FACILITY have?
CANTERBURY HEALTH CARE FACILITY has 137 certified beds with approximately 131 residents. The facility is located at 1720 KNOWLES ROAD, PHENIX CITY, AL 36869.
Does CANTERBURY HEALTH CARE FACILITY have any deficiencies on record?
Yes, CANTERBURY HEALTH CARE FACILITY has 13 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has CANTERBURY HEALTH CARE FACILITY received any fines or penalties?
No, CANTERBURY HEALTH CARE FACILITY has no fines or penalties on record.
Who owns CANTERBURY HEALTH CARE FACILITY?
CANTERBURY HEALTH CARE FACILITY is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was CANTERBURY HEALTH CARE FACILITY last inspected?
The most recent health inspection for CANTERBURY HEALTH CARE FACILITY was on Jun 2, 2023. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for CANTERBURY HEALTH CARE FACILITY?
CANTERBURY HEALTH CARE FACILITY is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial