CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
Open-data reference.
CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR is a non profit - corporation facility in BEDFORD, MA with 179 certified beds and a 4-star overall CMS rating. The facility has 11 deficiency records on file. Total penalties: $25K.
100 OLD BILLERICA ROAD, BEDFORD, MA 01730
Phone: 7812758700
Overall Rating
Health Inspection
Staffing
Quality Measures
Long-Stay Quality
Facility Information
- Provider Number
- 225273
- Ownership
- Non profit - Corporation
- Provider Type
- Medicare and Medicaid
- Beds
- 179
- Residents
- 94
- In Hospital
- No
- County
- Middlesex
- Last Inspection
- Feb 7, 2025
Staffing Data
- RN Hours
- 1.05 (nat'l avg: 0.68)
- LPN Hours
- 0.78
- CNA Hours
- 3.31
- Total Nursing Hours
- 5.13 (nat'l avg: 3.89)
- PT Hours
- 0.15
- Nursing Turnover
- 28.0%
- RN Turnover
- 17.2%
What the CMS Record Reveals About CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR operates 179 certified beds in BEDFORD, MA with approximately 94 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (5★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.
The inspection file contains 11 deficiency records from recent surveys, of which 5 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $25K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 5.13 total nursing hours per resident day (national average 3.89), with RN coverage at 1.05 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.
Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 28.0%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.
Deficiency History (11 most recent)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Category: Quality of Life and Care Deficiencies
Corrected: Jun 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jun 9, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
Corrected: Jun 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Category: Pharmacy Service Deficiencies
Corrected: Mar 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Mar 12, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Category: Quality of Life and Care Deficiencies
Corrected: Jul 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Category: Quality of Life and Care Deficiencies
Corrected: Jul 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Jul 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Oct 11, 2023
Ensure that residents are free from significant medication errors.
Category: Pharmacy Service Deficiencies
Corrected: Oct 11, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Oct 11, 2023
Quality Measures
| Measure | Type | Score | Used in Rating |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.2% | Yes |
| Percentage of long-stay residents who lose too much weight | Long Stay | 3.6% | No |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | Yes |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | Yes |
| Percentage of long-stay residents who have depressive symptoms | Long Stay | 0.3% | No |
| Percentage of long-stay residents who were physically restrained | Long Stay | 0.0% | No |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | Yes |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | Long Stay | 99.2% | No |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | Short Stay | 89.3% | No |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | Yes |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.7% | Yes |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | Long Stay | 16.9% | No |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Long Stay | 98.9% | No |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Short Stay | 88.6% | No |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.9% | Yes |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | Long Stay | 17.6% | No |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.2% | Yes |
Penalty History 2 penalties totaling $25K
| Date | Type | Amount |
|---|---|---|
| Jun 10, 2025 | Fine | $17K |
| May 29, 2024 | Fine | $9K |
Nearby Nursing Homes in MA
ABBOTT SKILLED NURSING & REHABILITATION CENTER
LYNN, MA
ABERJONA REHABILITATION AND NURSING CENTER
WINCHESTER, MA
ADVINIACARE AT NORTHBRIDGE
NORTHBRIDGE, MA
ADVINIACARE AT PROVINCETOWN
PROVINCETOWN, MA
ADVINIACARE NEWBURYPORT
NEWBURYPORT, MA
ADVINIACARE NEWTON WELLESLEY
WELLESLEY, MA
Understanding Nursing Home Data
Related Data from Other Sources
Doctors Nearby
Find physicians and specialists in BEDFORD, MA on PlainDoctor
Hospitals Nearby
Hospital quality ratings and safety data for BEDFORD, MA on PlainHospital
Medicare Plans
Compare Medicare plans and coverage options near BEDFORD, MA on PlainMedicare
County Health Data
Health outcomes, access, and quality metrics for Middlesex on PlainHealth
Frequently Asked Questions
What is the overall CMS rating for CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
What are the staffing levels at CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
How many beds does CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR have?
Does CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR have any deficiencies on record?
Has CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR received any fines or penalties?
Who owns CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
When was CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR last inspected?
What quality measures are tracked for CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
Data Sources
Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.
Read our methodology — how this data is sourced, computed, and verified.