PlainNursing
CMS Nursing Home Compare · March 2026

Carmel Hills Wellness & Rehabilitation

810 East Walnut, Independence, MO 64050 · All homes in Independence

Carmel Hills Wellness & Rehabilitation, a 194-bed for profit - limited liability company nursing facility in Independence, MO, holds a 1-star CMS overall rating - below the 3.0-star national average, with nurse staffing below the national norm. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 8164619600

Build a private shortlist as you compare, saved on this device, no account needed.

1 / 5
Much below average · CMS overall · nat'l 3.0
2.73
Well below average · nurse hrs/day · nat'l 3.89
50
Inspection findings · 1 serious
$21K
Federal penalties (1)

Health Inspection

1/5

Staffing

1/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
265727
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
194
Residents
154
In Hospital
No
County
Jackson
Last Inspection
Nov 25, 2024

Staffing Data

How the 2.73 total nursing hours per resident-day are staffed:

RN Hours
0.23 (nat'l avg: 0.68)
LPN Hours
0.52
CNA Hours
1.98
Total Nursing Hours
2.73 (nat'l avg: 3.89)
PT Hours
0.03
Nursing Turnover
56.5%
RN Turnover
50.0%

What the CMS Record Reveals About Carmel Hills Wellness & Rehabilitation

Carmel Hills Wellness & Rehabilitation operates 194 certified beds in Independence, MO with approximately 154 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (1★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $21K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 2.73 total nursing hours per resident day (national average 3.89), with RN coverage at 0.23 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, Carmel Hills Wellness & Rehabilitation falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 56.5%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

F - Widespread - Minimal harm May 21, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 2, 2025

D - Isolated - Minimal harm May 21, 2025 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 2, 2025

D - Isolated - Minimal harm May 21, 2025 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 2, 2025

E - Pattern - Minimal harm May 21, 2025 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 2, 2025

D - Isolated - Minimal harm May 21, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2025

D - Isolated - Minimal harm May 21, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2025

D - Isolated - Minimal harm May 21, 2025 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Apr 22, 2025

D - Isolated - Minimal harm Jan 16, 2025 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 11, 2025

D - Isolated - Minimal harm Jan 16, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Feb 11, 2025

E - Pattern - Minimal harm Nov 25, 2024 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 11, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0660

Plan the resident's discharge to meet the resident's goals and needs.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0887

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Category: Infection Control Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Jan 9, 2025

F - Widespread - Minimal harm Nov 25, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

E - Pattern - Minimal harm Nov 25, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

E - Pattern - Minimal harm Nov 25, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jan 9, 2025

D - Isolated - Minimal harm Nov 25, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Feb 11, 2025

E - Pattern - Minimal harm Oct 16, 2024 Tag: 0602

Protect each resident from the wrongful use of the resident's belongings or money.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 11, 2024

D - Isolated - Minimal harm Jun 28, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Jul 19, 2024

J - Isolated - Jeopardy Feb 1, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 8, 2024

D - Isolated - Minimal harm Feb 1, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Feb 8, 2024

D - Isolated - Minimal harm Sep 7, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 8, 2023

D - Isolated - Minimal harm Sep 7, 2023 Tag: 0626

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Category: Resident Rights Deficiencies

Corrected: Sep 8, 2023

D - Isolated - Minimal harm Sep 7, 2023 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Sep 8, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: May 13, 2023

F - Widespread - Minimal harm Mar 29, 2023 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: May 13, 2023

E - Pattern - Minimal harm Mar 29, 2023 Tag: 0947

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Category: Nursing and Physician Services Deficiencies

Corrected: May 13, 2023

D - Isolated - Minimal harm Mar 29, 2023 Tag: 0926

Have policies on smoking.

Category: Environmental Deficiencies

Corrected: May 13, 2023

F - Widespread - Minimal harm Mar 29, 2023 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: May 13, 2023

F - Widespread - Minimal harm Mar 29, 2023 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: May 13, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.9% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.2% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 3.9% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 8.7% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 3.8% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 11.0% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 5.2% No
Percentage of long-stay residents who have depressive symptoms Long Stay 73.9% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 77.2% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 26.3% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 96.3% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 19.8% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 22.6% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 35.6% No

Penalty History 1 penalties totaling $21K

Date Type Amount
Feb 1, 2024 Fine $21K

Frequently Asked Questions

What is the overall CMS rating for Carmel Hills Wellness & Rehabilitation?
Carmel Hills Wellness & Rehabilitation has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (1★), and quality measures (4★).
What are the staffing levels at Carmel Hills Wellness & Rehabilitation?
Carmel Hills Wellness & Rehabilitation reports 2.73 total nursing hours per resident day (national average: 3.89). RN hours are 0.23 per resident day (national average: 0.68). Nursing staff turnover is 56.5%.
How many beds does Carmel Hills Wellness & Rehabilitation have?
Carmel Hills Wellness & Rehabilitation has 194 certified beds with approximately 154 residents. The facility is located at 810 East Walnut, Independence, MO 64050.
Does Carmel Hills Wellness & Rehabilitation have any deficiencies on record?
Yes, Carmel Hills Wellness & Rehabilitation has 50 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has Carmel Hills Wellness & Rehabilitation received any fines or penalties?
Yes, Carmel Hills Wellness & Rehabilitation has received 1 penalties totaling $21K.
Who owns Carmel Hills Wellness & Rehabilitation?
Carmel Hills Wellness & Rehabilitation is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was Carmel Hills Wellness & Rehabilitation last inspected?
The most recent health inspection for Carmel Hills Wellness & Rehabilitation was on Nov 25, 2024. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for Carmel Hills Wellness & Rehabilitation?
Carmel Hills Wellness & Rehabilitation is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

Found this useful? Share Carmel Hills Wellness & Rehabilitation's record.