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CHRISTOPHER HOUSE OF WORCESTER

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CHRISTOPHER HOUSE OF WORCESTER is a non profit - corporation facility in WORCESTER, MA with 156 certified beds and a 3-star overall CMS rating. The facility has 22 deficiency records on file. Total penalties: $9K.

10 MARY SCANO DRIVE, WORCESTER, MA 01605

Phone: 5087543800

Overall Rating

3/5

Health Inspection

3/5

Staffing

4/5

Quality Measures

3/5

Long-Stay Quality

3/5

Facility Information

Provider Number
225385
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
156
Residents
139
In Hospital
No
County
Worcester
Last Inspection
Aug 29, 2025

Staffing Data

RN Hours
0.68 (nat'l avg: 0.68)
LPN Hours
1.02
CNA Hours
2.67
Total Nursing Hours
4.36 (nat'l avg: 3.89)
PT Hours
0.12
Nursing Turnover
36.0%
RN Turnover
39.3%

What the CMS Record Reveals About CHRISTOPHER HOUSE OF WORCESTER

CHRISTOPHER HOUSE OF WORCESTER operates 156 certified beds in WORCESTER, MA with approximately 139 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (4★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 22 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $9K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.36 total nursing hours per resident day (national average 3.89), with RN coverage at 0.68 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, CHRISTOPHER HOUSE OF WORCESTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 36.0%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (22 most recent)

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0699

Provide care or services that was trauma informed and/or culturally competent.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 13, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 10, 2025

D — Isolated - Minimal harm Aug 29, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Oct 10, 2025

E — Pattern - Minimal harm Jun 14, 2024 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jun 14, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jun 14, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

G — Isolated - Actual harm Mar 28, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 8, 2024

D — Isolated - Minimal harm Mar 28, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 8, 2024

G — Isolated - Actual harm Mar 28, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 8, 2024

F — Widespread - Minimal harm Feb 17, 2023 Tag: 0909

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Category: Environmental Deficiencies

Corrected: Apr 3, 2023

E — Pattern - Minimal harm Feb 17, 2023 Tag: 0886

Perform COVID19 testing on residents and staff.

Category: Infection Control Deficiencies

Corrected: Apr 3, 2023

F — Widespread - Minimal harm Feb 17, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Apr 3, 2023

E — Pattern - Minimal harm Feb 17, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 3, 2023

D — Isolated - Minimal harm Feb 17, 2023 Tag: 0700

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 3, 2023

D — Isolated - Minimal harm Feb 17, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 3, 2023

D — Isolated - Minimal harm Feb 17, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 3, 2023

D — Isolated - Minimal harm Feb 17, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 3, 2023

D — Isolated - Minimal harm Feb 17, 2023 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 3, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 23.3% Yes
Percentage of long-stay residents who lose too much weight Long Stay 5.7% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.3% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 6.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 3.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 6.5% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 90.4% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 96.5% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.6% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 24.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 15.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 93.8% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 87.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 7.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 18.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 16.9% Yes

Penalty History 1 penalties totaling $9K

Date Type Amount
Mar 28, 2024 Fine $9K

Frequently Asked Questions

What is the overall CMS rating for CHRISTOPHER HOUSE OF WORCESTER?
CHRISTOPHER HOUSE OF WORCESTER has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (3★), staffing levels (4★), and quality measures (3★).
What are the staffing levels at CHRISTOPHER HOUSE OF WORCESTER?
CHRISTOPHER HOUSE OF WORCESTER reports 4.36 total nursing hours per resident day (national average: 3.89). RN hours are 0.68 per resident day (national average: 0.68). Nursing staff turnover is 36.0%.
How many beds does CHRISTOPHER HOUSE OF WORCESTER have?
CHRISTOPHER HOUSE OF WORCESTER has 156 certified beds with approximately 139 residents. The facility is located at 10 MARY SCANO DRIVE, WORCESTER, MA 01605.
Does CHRISTOPHER HOUSE OF WORCESTER have any deficiencies on record?
Yes, CHRISTOPHER HOUSE OF WORCESTER has 22 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has CHRISTOPHER HOUSE OF WORCESTER received any fines or penalties?
Yes, CHRISTOPHER HOUSE OF WORCESTER has received 1 penalties totaling $9K.
Who owns CHRISTOPHER HOUSE OF WORCESTER?
CHRISTOPHER HOUSE OF WORCESTER is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was CHRISTOPHER HOUSE OF WORCESTER last inspected?
The most recent health inspection for CHRISTOPHER HOUSE OF WORCESTER was on Aug 29, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for CHRISTOPHER HOUSE OF WORCESTER?
CHRISTOPHER HOUSE OF WORCESTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial