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CITADEL CARE CENTER-WILMETTE

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CITADEL CARE CENTER-WILMETTE is a for profit - limited liability company facility in WILMETTE, IL with 80 certified beds and a 5-star overall CMS rating. The facility has 8 deficiency records on file.

432 POPLAR DRIVE, WILMETTE, IL 60091

Phone: 8472165000

Overall Rating

5/5

Health Inspection

5/5

Staffing

2/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
145932
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
80
Residents
56
In Hospital
No
County
Cook
Last Inspection
Feb 20, 2025

Staffing Data

RN Hours
0.73 (nat'l avg: 0.68)
LPN Hours
0.88
CNA Hours
2.33
Total Nursing Hours
3.94 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
38.1%
RN Turnover
46.2%

What the CMS Record Reveals About CITADEL CARE CENTER-WILMETTE

CITADEL CARE CENTER-WILMETTE operates 80 certified beds in WILMETTE, IL with approximately 56 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (5★), staffing levels (2★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 8 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.94 total nursing hours per resident day (national average 3.89), with RN coverage at 0.73 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, CITADEL CARE CENTER-WILMETTE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 38.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (8 most recent)

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Mar 4, 2025

D — Isolated - Minimal harm Dec 11, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 18, 2023

D — Isolated - Minimal harm Dec 11, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 18, 2023

D — Isolated - Minimal harm Apr 14, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 25, 2023

D — Isolated - Minimal harm Apr 14, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 25, 2023

D — Isolated - Minimal harm Apr 14, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 25, 2023

D — Isolated - Minimal harm Apr 14, 2023 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Apr 25, 2023

G — Isolated - Actual harm Apr 5, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 25, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 5.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 0.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 95.8% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.0% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 94.9% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 85.9% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.1% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 7.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 10.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 92.7% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 77.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 1.9% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 17.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 31.3% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for CITADEL CARE CENTER-WILMETTE?
CITADEL CARE CENTER-WILMETTE has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (5★), staffing levels (2★), and quality measures (5★).
What are the staffing levels at CITADEL CARE CENTER-WILMETTE?
CITADEL CARE CENTER-WILMETTE reports 3.94 total nursing hours per resident day (national average: 3.89). RN hours are 0.73 per resident day (national average: 0.68). Nursing staff turnover is 38.1%.
How many beds does CITADEL CARE CENTER-WILMETTE have?
CITADEL CARE CENTER-WILMETTE has 80 certified beds with approximately 56 residents. The facility is located at 432 POPLAR DRIVE, WILMETTE, IL 60091.
Does CITADEL CARE CENTER-WILMETTE have any deficiencies on record?
Yes, CITADEL CARE CENTER-WILMETTE has 8 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has CITADEL CARE CENTER-WILMETTE received any fines or penalties?
No, CITADEL CARE CENTER-WILMETTE has no fines or penalties on record.
Who owns CITADEL CARE CENTER-WILMETTE?
CITADEL CARE CENTER-WILMETTE is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was CITADEL CARE CENTER-WILMETTE last inspected?
The most recent health inspection for CITADEL CARE CENTER-WILMETTE was on Feb 20, 2025. The facility received a health inspection rating of 5 out of 5 stars.
What quality measures are tracked for CITADEL CARE CENTER-WILMETTE?
CITADEL CARE CENTER-WILMETTE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial