PlainNursing
CMS Nursing Home Compare · August 2026

Complete Care at Arbors

1750 Route 37 West, Toms River, NJ 08757

Complete Care at Arbors, a 120-bed for profit - corporation nursing facility in Toms River, NJ, holds a 4-star CMS overall rating - well above the 3.0-star national average, ranking #154 of 346 rated homes in NJ on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 7329140090

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4 / 5
Above average · CMS overall · nat'l 3.0
#154 of 346
In-state rank among rated NJ homes
3.17
Well below average · nurse hrs/day · nat'l 3.86
22
Inspection findings

The verdict

Complete Care at Arbors, a 120-bed for profit - corporation nursing facility in Toms River, NJ, holds a 4-star CMS overall rating - well above the 3.0-star national average, ranking #154 of 346 rated homes in NJ on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. No recent finding reached the actual-harm level.

4 / 5
CMS overall · national 3.0
#154 of 346
In-state rank among rated NJ homes
3.17
Nurse hrs/resident-day · national 3.86
22
Inspection findings on file

CMS force-curves overall stars within each state; read health, staffing, and quality sub-ratings alongside the headline.

In-state ownership mix · peer inventory

How 348 NJ nursing homes split by ownership sector

This facility is recorded as For profit - Corporation. Sector buckets collapse CMS ownership_type into For-profit, Nonprofit, and Government, orthogonal to the RN/LPN/CNA hour bar below.

Health Inspection

3/5

Staffing

2/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
315333
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
120
Residents
108
In Hospital
No
County
Ocean
Last Inspection
Mar 27, 2025

Staffing Data

How the 3.17 total nursing hours per resident-day are staffed:

RN Hours
0.58 (nat'l avg: 0.69)
LPN Hours
0.91
CNA Hours
1.68
Total Nursing Hours
3.17 (nat'l avg: 3.86)
PT Hours
0.07
Nursing Turnover
49.5%
RN Turnover
53.3%

What the CMS Record Reveals About Complete Care at Arbors

According to CMS Nursing Home Compare, Complete Care at Arbors ranks #154 of 346 rated nursing homes in NJ on overall stars (tie-broken by health+staffing+quality, then fewer fines). Complete Care at Arbors operates 120 certified beds in Toms River, NJ with approximately 108 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars (health inspection 3★ · staffing 2★ · quality 5★).

The inspection file contains 22 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. This provider's enforcement record shows no fines or payment denials to date. Per resident day, this facility reports 3.17 total nursing hours (national average 3.86) and 0.58 RN hours.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Complete Care at Arbors falls into a category where comparative context matters. Reported nursing staff turnover at this facility is 49.5% (CMS payroll-based measure).

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify the same record on Medicare.gov Care Compare and with the facility or your state survey agency before making placement decisions.

Deficiency History (22 most recent)

D - Isolated - Minimal harm Mar 27, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Mar 27, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Mar 27, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Mar 27, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Mar 27, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2025

E - Pattern - Minimal harm Mar 27, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: May 21, 2025

E - Pattern - Minimal harm Mar 27, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2025

E - Pattern - Minimal harm Mar 27, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 21, 2025

C - Widespread - No harm May 17, 2024 Tag: 0577

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Category: Resident Rights Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 17, 2024 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 28, 2024

E - Pattern - Minimal harm May 17, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 28, 2024

D - Isolated - Minimal harm May 11, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 28, 2022

D - Isolated - Minimal harm May 11, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 24, 2022

D - Isolated - Minimal harm May 11, 2022 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jun 24, 2022

D - Isolated - Minimal harm May 11, 2022 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 24, 2022

D - Isolated - Minimal harm May 11, 2022 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Jun 24, 2022

E - Pattern - Minimal harm May 11, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jun 24, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 2.6% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 3.7% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 2.4% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 7.9% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.1% No
Percentage of long-stay residents who have depressive symptoms Long Stay 7.7% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 89.6% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 22.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 93.9% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 19.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 49.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 25.7% No

Penalty History

No penalties on record.

Nationwide facilities with similar scale or staffing

Two data-derived peer sets for Complete Care at Arbors, both outside NJ so the neighborhoods are not the same-state geography list below.

What the CMS records show for Complete Care at Arbors

The health, staffing, and quality sub-ratings above often diverge from the CMS overall headline. Use those components and the inspection findings to read the full file, not the overall star alone.

  • The NJ registry aggregates state averages and the highest-rated homes in this cohort. View NJ registry
  • Peer homes near 120 beds show how CMS stars vary at a similar scale in NJ. Compare a similar-size peer
  • CMS publishes separate fields for inspections, nurse staffing hours, and quality measures; the guide explains how each star is computed. How CMS ratings work

CMS refreshes Nursing Home Compare quarterly (current extract: August 2026). PlainNursing describes published records; it does not establish suitability, availability, admissions, or individual outcomes.

Frequently Asked Questions

What is the overall CMS rating for Complete Care at Arbors?
Complete Care at Arbors has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (3★), staffing levels (2★), and quality measures (5★).
Where does Complete Care at Arbors rank among nursing homes in NJ?
According to CMS Nursing Home Compare overall stars (with health+staffing+quality tie-breaks, then fewer fines), Complete Care at Arbors ranks 154th among 346 rated nursing homes in NJ (#154 of 346). CMS force-curves the overall star within each state, so this peer set is the honest comparison.
What are the staffing levels at Complete Care at Arbors?
Complete Care at Arbors reports 3.17 total nursing hours per resident day (national average: 3.86). RN hours are 0.58 per resident day (national average: 0.69). Nursing staff turnover is 49.5%.
How many beds does Complete Care at Arbors have?
Complete Care at Arbors has 120 certified beds with approximately 108 residents. The facility is located at 1750 Route 37 West, Toms River, NJ 08757.
Does Complete Care at Arbors have any deficiencies on record?
Yes, Complete Care at Arbors has 22 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has Complete Care at Arbors received any fines or penalties?
No, Complete Care at Arbors has no fines or penalties on record.
Who owns Complete Care at Arbors?
Complete Care at Arbors is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Complete Care at Arbors last inspected?
The most recent health inspection for Complete Care at Arbors was on Mar 27, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for Complete Care at Arbors?
Complete Care at Arbors is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Verify the same CCN on Medicare.gov Care Compare and with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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