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CRESTWOOD TERRACE

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CRESTWOOD TERRACE is a for profit - individual facility in CRESTWOOD, IL with 126 certified beds and a 3-star overall CMS rating. The facility has 31 deficiency records on file. Total penalties: $10K.

13301 SOUTH CENTRAL AVENUE, CRESTWOOD, IL 60445

Phone: 7085975251

Overall Rating

3/5

Health Inspection

2/5

Staffing

2/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
14E177
Ownership
For profit - Individual
Provider Type
Medicaid
Beds
126
Residents
113
In Hospital
No
County
Cook
Last Inspection
Aug 23, 2024
Abuse citation on record

Staffing Data

RN Hours
0.49 (nat'l avg: 0.68)
LPN Hours
0.28
CNA Hours
1.27
Total Nursing Hours
2.04 (nat'l avg: 3.89)
PT Hours
0.00
Nursing Turnover
26.8%
RN Turnover
35.0%

What the CMS Record Reveals About CRESTWOOD TERRACE

CRESTWOOD TERRACE operates 126 certified beds in CRESTWOOD, IL with approximately 113 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (2★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 31 deficiency records from recent surveys, of which 9 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $10K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 2.04 total nursing hours per resident day (national average 3.89), with RN coverage at 0.49 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Individual" ownership and operating as a "Medicaid" provider, CRESTWOOD TERRACE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 26.8%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (31 most recent)

G — Isolated - Actual harm Dec 27, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 19, 2026

G — Isolated - Actual harm Jul 22, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 12, 2025

D — Isolated - Minimal harm Apr 1, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 18, 2025

G — Isolated - Actual harm Mar 23, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 8, 2025

D — Isolated - Minimal harm Dec 10, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 24, 2024

G — Isolated - Actual harm Nov 15, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 4, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 15, 2024

D — Isolated - Minimal harm Oct 10, 2024 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Oct 24, 2024

E — Pattern - Minimal harm Oct 10, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 24, 2024

D — Isolated - Minimal harm Aug 23, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Sep 6, 2024

E — Pattern - Minimal harm Aug 23, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Sep 6, 2024

E — Pattern - Minimal harm Aug 23, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 6, 2024

D — Isolated - Minimal harm Aug 23, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Sep 6, 2024

G — Isolated - Actual harm May 24, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

D — Isolated - Minimal harm May 24, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 13, 2024

G — Isolated - Actual harm Mar 15, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 7, 2024

D — Isolated - Minimal harm Mar 15, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Apr 7, 2024

G — Isolated - Actual harm Nov 19, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 4, 2023

F — Widespread - Minimal harm Sep 15, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Sep 27, 2023

D — Isolated - Minimal harm Sep 15, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2023

G — Isolated - Actual harm Aug 10, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 30, 2023

G — Isolated - Actual harm Apr 18, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 28, 2023

D — Isolated - Minimal harm Apr 1, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 14, 2023

D — Isolated - Minimal harm Mar 11, 2023 Tag: 0602

Protect each resident from the wrongful use of the resident's belongings or money.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 24, 2023

F — Widespread - Minimal harm Jun 30, 2022 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Jul 18, 2022

F — Widespread - Minimal harm Jun 30, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 18, 2022

F — Widespread - Minimal harm Jun 30, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 18, 2022

D — Isolated - Minimal harm Jun 30, 2022 Tag: 0805

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 18, 2022

F — Widespread - Minimal harm Jun 30, 2022 Tag: 0803

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 18, 2022

D — Isolated - Minimal harm Jun 30, 2022 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 18, 2022

E — Pattern - Minimal harm Jun 30, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 18, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 12.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 99.7% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.0% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 88.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay N/A Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 5.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 13.5% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 97.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 41.4% No
Percentage of long-stay residents with pressure ulcers Long Stay 0.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 2.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 79.6% Yes

Penalty History 1 penalties totaling $10K

Date Type Amount
Oct 31, 2024 Payment Denial -
Aug 10, 2023 Fine $10K

Frequently Asked Questions

What is the overall CMS rating for CRESTWOOD TERRACE?
CRESTWOOD TERRACE has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (2★), and quality measures (5★).
What are the staffing levels at CRESTWOOD TERRACE?
CRESTWOOD TERRACE reports 2.04 total nursing hours per resident day (national average: 3.89). RN hours are 0.49 per resident day (national average: 0.68). Nursing staff turnover is 26.8%.
How many beds does CRESTWOOD TERRACE have?
CRESTWOOD TERRACE has 126 certified beds with approximately 113 residents. The facility is located at 13301 SOUTH CENTRAL AVENUE, CRESTWOOD, IL 60445.
Does CRESTWOOD TERRACE have any deficiencies on record?
Yes, CRESTWOOD TERRACE has 31 deficiencies on record from recent inspections. Of these, 9 are classified as causing actual harm or jeopardy.
Has CRESTWOOD TERRACE received any fines or penalties?
Yes, CRESTWOOD TERRACE has received 1 penalties totaling $10K.
Who owns CRESTWOOD TERRACE?
CRESTWOOD TERRACE is classified as "For profit - Individual" ownership. The facility type is "Medicaid".
When was CRESTWOOD TERRACE last inspected?
The most recent health inspection for CRESTWOOD TERRACE was on Aug 23, 2024. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for CRESTWOOD TERRACE?
CRESTWOOD TERRACE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial