PlainNursing
CMS Nursing Home Compare · March 2026

Crosslands

1660 East Street Road, Kennett Square, PA 19348

Crosslands, a 60-bed non profit - corporation nursing facility in Kennett Square, PA, holds a 5-star CMS overall rating - well above the 3.0-star national average, with nurse staffing above the national norm. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 6103881441

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5 / 5
Much above average · CMS overall · nat'l 3.0
5.05
Well above average · nurse hrs/day · nat'l 3.89
6
Inspection findings · 1 serious
$13K
Federal penalties (1)

Health Inspection

4/5

Staffing

5/5

Quality Measures

5/5

Long-Stay Quality

4/5

Facility Information

Provider Number
395388
Ownership
Non profit - Corporation
Provider Type
Medicare
Beds
60
Residents
50
In Hospital
No
County
Chester
Last Inspection
Jan 9, 2025

Staffing Data

How the 5.05 total nursing hours per resident-day are staffed:

RN Hours
1.18 (nat'l avg: 0.68)
LPN Hours
1.13
CNA Hours
2.74
Total Nursing Hours
5.05 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
31.7%
RN Turnover
17.6%

What the CMS Record Reveals About Crosslands

Crosslands operates 60 certified beds in Kennett Square, PA with approximately 50 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars (health inspection 4★ · staffing 5★ · quality 5★).

The inspection file contains 6 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. CMS enforcement records show 1 penalty totaling $13K levied against this facility. Per resident day, this facility reports 5.05 total nursing hours (national average 3.89) and 1.18 RN hours.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare" provider, Crosslands falls into a category where comparative context matters. Reported nursing turnover at this facility is 31.7%, within a range generally associated with stable care teams.

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (6 most recent)

G - Isolated - Actual harm Jan 9, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 7, 2025

D - Isolated - Minimal harm Jan 9, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 21, 2025

D - Isolated - Minimal harm Jan 9, 2025 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 7, 2025

E - Pattern - Minimal harm Jan 22, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Dec 14, 2023

E - Pattern - Minimal harm Jan 22, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 29, 2024

D - Isolated - Minimal harm Dec 28, 2023 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 31, 2024

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 26.3% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.8% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.2% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.1% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 14.3% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 10.5% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 6.7% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 0.6% No
Percentage of long-stay residents who have depressive symptoms Long Stay 0.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 27.3% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 37.2% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 85.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 96.9% No

Penalty History 1 penalties totaling $13K

Date Type Amount
Jan 9, 2025 Fine $13K

Frequently Asked Questions

What is the overall CMS rating for Crosslands?
Crosslands has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (4★), staffing levels (5★), and quality measures (5★).
What are the staffing levels at Crosslands?
Crosslands reports 5.05 total nursing hours per resident day (national average: 3.89). RN hours are 1.18 per resident day (national average: 0.68). Nursing staff turnover is 31.7%.
How many beds does Crosslands have?
Crosslands has 60 certified beds with approximately 50 residents. The facility is located at 1660 East Street Road, Kennett Square, PA 19348.
Does Crosslands have any deficiencies on record?
Yes, Crosslands has 6 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has Crosslands received any fines or penalties?
Yes, Crosslands has received 1 penalties totaling $13K.
Who owns Crosslands?
Crosslands is classified as "Non profit - Corporation" ownership. The facility type is "Medicare".
When was Crosslands last inspected?
The most recent health inspection for Crosslands was on Jan 9, 2025. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for Crosslands?
Crosslands is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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