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D'Youville Senior Care

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D'Youville Senior Care is a non profit - corporation facility in LOWELL, MA with 208 certified beds and a 2-star overall CMS rating. The facility has 30 deficiency records on file. Total penalties: $11K.

981 VARNUM AVENUE, LOWELL, MA 01854

Phone: 9784584083

Overall Rating

2/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

2/5

Facility Information

Provider Number
225515
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
208
Residents
201
In Hospital
No
County
Middlesex
Last Inspection
Apr 11, 2025

Staffing Data

RN Hours
0.27 (nat'l avg: 0.68)
LPN Hours
1.32
CNA Hours
2.16
Total Nursing Hours
3.76 (nat'l avg: 3.89)
PT Hours
0.09
Nursing Turnover
37.3%
RN Turnover
33.3%

What the CMS Record Reveals About D'Youville Senior Care

D'Youville Senior Care operates 208 certified beds in LOWELL, MA with approximately 201 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 30 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $11K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.76 total nursing hours per resident day (national average 3.89), with RN coverage at 0.27 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, D'Youville Senior Care falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 37.3%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (30 most recent)

D — Isolated - Minimal harm Dec 4, 2025 Tag: 0687

Provide appropriate foot care.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 31, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 7, 2025

E — Pattern - Minimal harm Apr 11, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0808

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Category: Nutrition and Dietary Deficiencies

Corrected: May 7, 2025

E — Pattern - Minimal harm Apr 11, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 7, 2025

D — Isolated - Minimal harm Apr 11, 2025 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: May 2, 2025

D — Isolated - Minimal harm Aug 21, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 25, 2024

E — Pattern - Minimal harm May 31, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0810

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0808

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 22, 2024

E — Pattern - Minimal harm May 31, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0694

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0685

Assist a resident in gaining access to vision and hearing services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm May 31, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Jun 22, 2024

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: May 22, 2023

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: May 22, 2023

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: May 22, 2023

G — Isolated - Actual harm Apr 13, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 21, 2023

E — Pattern - Minimal harm Apr 13, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 22, 2023

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 22, 2023

E — Pattern - Minimal harm Apr 13, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 22, 2023

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 22, 2023

D — Isolated - Minimal harm Apr 13, 2023 Tag: 0552

Ensure that residents are fully informed and understand their health status, care and treatments.

Category: Resident Rights Deficiencies

Corrected: May 22, 2023

E — Pattern - Minimal harm Feb 7, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Feb 20, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 14.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.1% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.9% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 1.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 5.1% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 96.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 96.3% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 24.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 22.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 99.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 94.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 7.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 28.2% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 21.6% Yes

Penalty History 1 penalties totaling $11K

Date Type Amount
Apr 13, 2023 Fine $11K

Frequently Asked Questions

What is the overall CMS rating for D'Youville Senior Care?
D'Youville Senior Care has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at D'Youville Senior Care?
D'Youville Senior Care reports 3.76 total nursing hours per resident day (national average: 3.89). RN hours are 0.27 per resident day (national average: 0.68). Nursing staff turnover is 37.3%.
How many beds does D'Youville Senior Care have?
D'Youville Senior Care has 208 certified beds with approximately 201 residents. The facility is located at 981 VARNUM AVENUE, LOWELL, MA 01854.
Does D'Youville Senior Care have any deficiencies on record?
Yes, D'Youville Senior Care has 30 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has D'Youville Senior Care received any fines or penalties?
Yes, D'Youville Senior Care has received 1 penalties totaling $11K.
Who owns D'Youville Senior Care?
D'Youville Senior Care is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was D'Youville Senior Care last inspected?
The most recent health inspection for D'Youville Senior Care was on Apr 11, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for D'Youville Senior Care?
D'Youville Senior Care is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial