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ELIOT CENTER FOR HEALTH AND REHABILITATION

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ELIOT CENTER FOR HEALTH AND REHABILITATION is a for profit - limited liability company facility in NATICK, MA with 114 certified beds and a 2-star overall CMS rating. The facility has 42 deficiency records on file.

168 WEST CENTRAL STREET, NATICK, MA 01760

Phone: 5086551000

Overall Rating

2/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

1/5

Facility Information

Provider Number
225516
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
114
Residents
99
In Hospital
No
County
Middlesex
Last Inspection
Jan 21, 2025

Staffing Data

RN Hours
0.28 (nat'l avg: 0.68)
LPN Hours
1.10
CNA Hours
2.04
Total Nursing Hours
3.42 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
35.1%
RN Turnover
57.9%

What the CMS Record Reveals About ELIOT CENTER FOR HEALTH AND REHABILITATION

ELIOT CENTER FOR HEALTH AND REHABILITATION operates 114 certified beds in NATICK, MA with approximately 99 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 42 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.42 total nursing hours per resident day (national average 3.89), with RN coverage at 0.28 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, ELIOT CENTER FOR HEALTH AND REHABILITATION falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 35.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (42 most recent)

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Feb 13, 2025

E — Pattern - Minimal harm Jan 21, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Feb 13, 2025

E — Pattern - Minimal harm Jan 21, 2025 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 13, 2025

E — Pattern - Minimal harm Jan 21, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 13, 2025

B — Pattern - No harm Jan 21, 2025 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0585

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Category: Resident Rights Deficiencies

Corrected: Feb 13, 2025

D — Isolated - Minimal harm Jan 21, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Feb 13, 2025

E — Pattern - Minimal harm Nov 21, 2023 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Dec 19, 2023

E — Pattern - Minimal harm Nov 21, 2023 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Nov 21, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 19, 2023

F — Widespread - Minimal harm Nov 21, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 19, 2023

E — Pattern - Minimal harm Nov 21, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Nov 21, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Nov 21, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Nov 21, 2023 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 19, 2023

E — Pattern - Minimal harm Nov 21, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Nov 21, 2023 Tag: 0646

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 19, 2023

B — Pattern - No harm Nov 21, 2023 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 19, 2023

E — Pattern - Minimal harm Nov 21, 2023 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Dec 19, 2023

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0887

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Category: Infection Control Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Apr 18, 2022

E — Pattern - Minimal harm Mar 18, 2022 Tag: 0744

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0679

Provide activities to meet all resident's needs.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

E — Pattern - Minimal harm Mar 18, 2022 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0675

Honor each resident's preferences, choices, values and beliefs.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 18, 2022

D — Isolated - Minimal harm Mar 18, 2022 Tag: 0637

Assess the resident when there is a significant change in condition

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 18, 2022

E — Pattern - Minimal harm Mar 18, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Apr 18, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 27.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 9.3% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.3% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.4% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 4.2% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 3.8% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 92.3% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 54.9% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.7% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 24.9% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 14.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 93.9% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 59.4% No
Percentage of long-stay residents with pressure ulcers Long Stay 6.2% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 28.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 24.3% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for ELIOT CENTER FOR HEALTH AND REHABILITATION?
ELIOT CENTER FOR HEALTH AND REHABILITATION has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at ELIOT CENTER FOR HEALTH AND REHABILITATION?
ELIOT CENTER FOR HEALTH AND REHABILITATION reports 3.42 total nursing hours per resident day (national average: 3.89). RN hours are 0.28 per resident day (national average: 0.68). Nursing staff turnover is 35.1%.
How many beds does ELIOT CENTER FOR HEALTH AND REHABILITATION have?
ELIOT CENTER FOR HEALTH AND REHABILITATION has 114 certified beds with approximately 99 residents. The facility is located at 168 WEST CENTRAL STREET, NATICK, MA 01760.
Does ELIOT CENTER FOR HEALTH AND REHABILITATION have any deficiencies on record?
Yes, ELIOT CENTER FOR HEALTH AND REHABILITATION has 42 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has ELIOT CENTER FOR HEALTH AND REHABILITATION received any fines or penalties?
No, ELIOT CENTER FOR HEALTH AND REHABILITATION has no fines or penalties on record.
Who owns ELIOT CENTER FOR HEALTH AND REHABILITATION?
ELIOT CENTER FOR HEALTH AND REHABILITATION is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was ELIOT CENTER FOR HEALTH AND REHABILITATION last inspected?
The most recent health inspection for ELIOT CENTER FOR HEALTH AND REHABILITATION was on Jan 21, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for ELIOT CENTER FOR HEALTH AND REHABILITATION?
ELIOT CENTER FOR HEALTH AND REHABILITATION is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial