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GLEN AT WILLOW VALLEY

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GLEN AT WILLOW VALLEY is a non profit - corporation facility in LANCASTER, PA with 262 certified beds and a 5-star overall CMS rating. The facility has 1 deficiency record on file.

675 WILLOW VALLEY SQUARE, LANCASTER, PA 17602

Phone: 7174646161

Overall Rating

5/5

Health Inspection

5/5

Staffing

5/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
395956
Ownership
Non profit - Corporation
Provider Type
Medicare
Beds
262
Residents
217
In Hospital
No
County
Lancaster
Last Inspection
Dec 4, 2025

Staffing Data

RN Hours
0.78 (nat'l avg: 0.68)
LPN Hours
1.09
CNA Hours
2.66
Total Nursing Hours
4.53 (nat'l avg: 3.89)
PT Hours
0.07
Nursing Turnover
31.0%
RN Turnover
23.4%

What the CMS Record Reveals About GLEN AT WILLOW VALLEY

GLEN AT WILLOW VALLEY operates 262 certified beds in LANCASTER, PA with approximately 217 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (5★), staffing levels (5★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 1 deficiency record from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 4.53 total nursing hours per resident day (national average 3.89), with RN coverage at 0.78 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare" provider, GLEN AT WILLOW VALLEY falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 31.0%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (1 most recent)

E — Pattern - Minimal harm Nov 17, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 16, 2024

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 18.5% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.7% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.2% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.6% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.1% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 6.1% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 98.7% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 91.9% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.6% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 11.8% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 15.1% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.3% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 83.9% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.4% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 23.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 14.0% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for GLEN AT WILLOW VALLEY?
GLEN AT WILLOW VALLEY has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (5★), staffing levels (5★), and quality measures (5★).
What are the staffing levels at GLEN AT WILLOW VALLEY?
GLEN AT WILLOW VALLEY reports 4.53 total nursing hours per resident day (national average: 3.89). RN hours are 0.78 per resident day (national average: 0.68). Nursing staff turnover is 31.0%.
How many beds does GLEN AT WILLOW VALLEY have?
GLEN AT WILLOW VALLEY has 262 certified beds with approximately 217 residents. The facility is located at 675 WILLOW VALLEY SQUARE, LANCASTER, PA 17602.
Does GLEN AT WILLOW VALLEY have any deficiencies on record?
Yes, GLEN AT WILLOW VALLEY has 1 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has GLEN AT WILLOW VALLEY received any fines or penalties?
No, GLEN AT WILLOW VALLEY has no fines or penalties on record.
Who owns GLEN AT WILLOW VALLEY?
GLEN AT WILLOW VALLEY is classified as "Non profit - Corporation" ownership. The facility type is "Medicare".
When was GLEN AT WILLOW VALLEY last inspected?
The most recent health inspection for GLEN AT WILLOW VALLEY was on Dec 4, 2025. The facility received a health inspection rating of 5 out of 5 stars.
What quality measures are tracked for GLEN AT WILLOW VALLEY?
GLEN AT WILLOW VALLEY is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial