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GREEN BAY HEALTH SERVICES

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GREEN BAY HEALTH SERVICES is a for profit - corporation facility in GREEN BAY, WI with 125 certified beds and a 2-star overall CMS rating. The facility has 29 deficiency records on file.

1640 SHAWANO AVE, GREEN BAY, WI 54303

Phone: 9204995177

Overall Rating

2/5

Health Inspection

3/5

Staffing

3/5

Quality Measures

1/5

Long-Stay Quality

1/5

Facility Information

Provider Number
525342
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
125
Residents
59
In Hospital
No
County
Brown
Last Inspection
Jun 18, 2025

Staffing Data

RN Hours
0.91 (nat'l avg: 0.68)
LPN Hours
0.74
CNA Hours
1.73
Total Nursing Hours
3.37 (nat'l avg: 3.89)
PT Hours
0.03
Nursing Turnover
56.5%
RN Turnover
33.3%

What the CMS Record Reveals About GREEN BAY HEALTH SERVICES

GREEN BAY HEALTH SERVICES operates 125 certified beds in GREEN BAY, WI with approximately 59 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (3★), and quality measures (1★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 29 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.37 total nursing hours per resident day (national average 3.89), with RN coverage at 0.91 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, GREEN BAY HEALTH SERVICES falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 56.5%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (29 most recent)

D — Isolated - Minimal harm Aug 4, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 26, 2025

E — Pattern - Minimal harm Jun 18, 2025 Tag: 0850

Hire a qualified full-time social worker in a facility with more than 120 beds.

Category: Administration Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0745

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0551

Give the resident's representative the ability to exercise the resident's rights.

Category: Resident Rights Deficiencies

Corrected: Jul 14, 2025

E — Pattern - Minimal harm Jun 18, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Jun 18, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 14, 2025

E — Pattern - Minimal harm Jun 18, 2025 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 14, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 18, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 18, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0567

Honor the resident's right to manage his or her financial affairs.

Category: Resident Rights Deficiencies

Corrected: Mar 18, 2025

D — Isolated - Minimal harm Nov 11, 2024 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 3, 2024

D — Isolated - Minimal harm May 30, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 25, 2024

D — Isolated - Minimal harm May 30, 2024 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 25, 2024

D — Isolated - Minimal harm May 30, 2024 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Jun 25, 2024

D — Isolated - Minimal harm May 30, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 25, 2024

E — Pattern - Minimal harm May 30, 2024 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 25, 2024

D — Isolated - Minimal harm May 30, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 25, 2024

C — Widespread - No harm Apr 1, 2024 Tag: 0850

Hire a qualified full-time social worker in a facility with more than 120 beds.

Category: Administration Deficiencies

Corrected: Apr 22, 2024

E — Pattern - Minimal harm Apr 1, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Apr 22, 2024

D — Isolated - Minimal harm Apr 1, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 22, 2024

D — Isolated - Minimal harm Apr 12, 2023 Tag: 0849

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Category: Administration Deficiencies

Corrected: May 23, 2023

D — Isolated - Minimal harm Apr 12, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: May 23, 2023

D — Isolated - Minimal harm Apr 12, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 23, 2023

D — Isolated - Minimal harm Apr 12, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 23, 2023

D — Isolated - Minimal harm Apr 12, 2023 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 23, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 24.2% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 4.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 3.1% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 10.1% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 5.1% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 97.4% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 84.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 3.7% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 40.5% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 18.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 74.2% No
Percentage of long-stay residents with pressure ulcers Long Stay 7.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 27.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 30.0% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for GREEN BAY HEALTH SERVICES?
GREEN BAY HEALTH SERVICES has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (3★), staffing levels (3★), and quality measures (1★).
What are the staffing levels at GREEN BAY HEALTH SERVICES?
GREEN BAY HEALTH SERVICES reports 3.37 total nursing hours per resident day (national average: 3.89). RN hours are 0.91 per resident day (national average: 0.68). Nursing staff turnover is 56.5%.
How many beds does GREEN BAY HEALTH SERVICES have?
GREEN BAY HEALTH SERVICES has 125 certified beds with approximately 59 residents. The facility is located at 1640 SHAWANO AVE, GREEN BAY, WI 54303.
Does GREEN BAY HEALTH SERVICES have any deficiencies on record?
Yes, GREEN BAY HEALTH SERVICES has 29 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has GREEN BAY HEALTH SERVICES received any fines or penalties?
No, GREEN BAY HEALTH SERVICES has no fines or penalties on record.
Who owns GREEN BAY HEALTH SERVICES?
GREEN BAY HEALTH SERVICES is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was GREEN BAY HEALTH SERVICES last inspected?
The most recent health inspection for GREEN BAY HEALTH SERVICES was on Jun 18, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for GREEN BAY HEALTH SERVICES?
GREEN BAY HEALTH SERVICES is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial