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CMS Nursing Home Compare · March 2026

Guilford Health Care Center

2041 Willow Road, Greensboro, NC 27406 · All homes in Greensboro

Guilford Health Care Center, a 110-bed for profit - corporation nursing facility in Greensboro, NC, holds a 1-star CMS overall rating - below the 3.0-star national average, with nurse staffing below the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 3362729700

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1 / 5
Much below average · CMS overall · nat'l 3.0
3.48
Below average · nurse hrs/day · nat'l 3.89
33
Inspection findings
$0
Federal penalties (0)

Health Inspection

2/5

Staffing

1/5

Quality Measures

4/5

Long-Stay Quality

4/5

Facility Information

Provider Number
345460
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
110
Residents
105
In Hospital
No
County
Guilford
Last Inspection
Apr 17, 2025

Staffing Data

How the 3.48 total nursing hours per resident-day are staffed:

RN Hours
0.37 (nat'l avg: 0.68)
LPN Hours
1.05
CNA Hours
2.06
Total Nursing Hours
3.48 (nat'l avg: 3.89)
PT Hours
0.16
Nursing Turnover
53.5%
RN Turnover
50.0%

What the CMS Record Reveals About Guilford Health Care Center

Guilford Health Care Center operates 110 certified beds in Greensboro, NC with approximately 105 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (1★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 33 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues, if any, did not rise to the enforcement threshold. Staffing is reported at 3.48 total nursing hours per resident day (national average 3.89), with RN coverage at 0.37 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Guilford Health Care Center falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 53.5%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (33 most recent)

E - Pattern - Minimal harm Apr 17, 2025 Tag: 0803

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Category: Nutrition and Dietary Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 22, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0624

Prepare residents for a safe transfer or discharge from the nursing home.

Category: Resident Rights Deficiencies

Corrected: May 28, 2024

F - Widespread - Minimal harm Apr 17, 2025 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: May 15, 2025

E - Pattern - Minimal harm Apr 17, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jun 1, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 1, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 15, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jun 1, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0567

Honor the resident's right to manage his or her financial affairs.

Category: Resident Rights Deficiencies

Corrected: May 22, 2025

E - Pattern - Minimal harm Apr 17, 2025 Tag: 0565

Honor the resident's right to organize and participate in resident/family groups in the facility.

Category: Resident Rights Deficiencies

Corrected: May 15, 2025

F - Widespread - Minimal harm Jan 24, 2024 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: Feb 21, 2024

F - Widespread - Minimal harm Jan 24, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 21, 2024

E - Pattern - Minimal harm Jan 24, 2024 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 21, 2024

D - Isolated - Minimal harm Jan 24, 2024 Tag: 0805

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Category: Nutrition and Dietary Deficiencies

Corrected: Feb 21, 2024

E - Pattern - Minimal harm Jan 24, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Feb 21, 2024

D - Isolated - Minimal harm Jan 24, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 21, 2024

E - Pattern - Minimal harm Jan 24, 2024 Tag: 0565

Honor the resident's right to organize and participate in resident/family groups in the facility.

Category: Resident Rights Deficiencies

Corrected: Feb 21, 2024

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 24, 2023

D - Isolated - Minimal harm Jun 15, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 14, 2023

D - Isolated - Minimal harm Mar 8, 2023 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 24, 2023

D - Isolated - Minimal harm Mar 8, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 24, 2023

E - Pattern - Minimal harm Dec 8, 2022 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: Jan 25, 2023

F - Widespread - Minimal harm Dec 8, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 25, 2023

E - Pattern - Minimal harm Dec 8, 2022 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 25, 2023

D - Isolated - Minimal harm Dec 8, 2022 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jan 25, 2023

E - Pattern - Minimal harm Dec 8, 2022 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jan 25, 2023

D - Isolated - Minimal harm Dec 8, 2022 Tag: 0727

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Category: Nursing and Physician Services Deficiencies

Corrected: Jan 25, 2023

D - Isolated - Minimal harm Dec 8, 2022 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 25, 2023

D - Isolated - Minimal harm Dec 8, 2022 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 25, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 15.8% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.8% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.6% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 18.8% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 4.2% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 6.1% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 12.0% No
Percentage of long-stay residents who have depressive symptoms Long Stay 16.4% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 90.1% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 20.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 93.3% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 19.8% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 77.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 78.8% No

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for Guilford Health Care Center?
Guilford Health Care Center has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (2★), staffing levels (1★), and quality measures (4★).
What are the staffing levels at Guilford Health Care Center?
Guilford Health Care Center reports 3.48 total nursing hours per resident day (national average: 3.89). RN hours are 0.37 per resident day (national average: 0.68). Nursing staff turnover is 53.5%.
How many beds does Guilford Health Care Center have?
Guilford Health Care Center has 110 certified beds with approximately 105 residents. The facility is located at 2041 Willow Road, Greensboro, NC 27406.
Does Guilford Health Care Center have any deficiencies on record?
Yes, Guilford Health Care Center has 33 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has Guilford Health Care Center received any fines or penalties?
No, Guilford Health Care Center has no fines or penalties on record.
Who owns Guilford Health Care Center?
Guilford Health Care Center is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Guilford Health Care Center last inspected?
The most recent health inspection for Guilford Health Care Center was on Apr 17, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for Guilford Health Care Center?
Guilford Health Care Center is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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