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HAYWARD HILLS HEALTH CARE CENTER

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HAYWARD HILLS HEALTH CARE CENTER is a for profit - partnership facility in HAYWARD, CA with 74 certified beds and a 3-star overall CMS rating. The facility has 25 deficiency records on file.

1768 B STREET, HAYWARD, CA 94541

Phone: 5105384424

Overall Rating

3/5

Health Inspection

3/5

Staffing

4/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
056447
Ownership
For profit - Partnership
Provider Type
Medicare and Medicaid
Beds
74
Residents
71
In Hospital
No
County
Alameda
Last Inspection
Aug 16, 2024

Staffing Data

RN Hours
0.63 (nat'l avg: 0.68)
LPN Hours
0.75
CNA Hours
2.60
Total Nursing Hours
3.98 (nat'l avg: 3.89)
PT Hours
0.07
Nursing Turnover
53.3%
RN Turnover
46.2%

What the CMS Record Reveals About HAYWARD HILLS HEALTH CARE CENTER

HAYWARD HILLS HEALTH CARE CENTER operates 74 certified beds in HAYWARD, CA with approximately 71 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (4★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 25 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.98 total nursing hours per resident day (national average 3.89), with RN coverage at 0.63 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Partnership" ownership and operating as a "Medicare and Medicaid" provider, HAYWARD HILLS HEALTH CARE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 53.3%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (25 most recent)

F — Widespread - Minimal harm Aug 16, 2024 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Sep 15, 2024

E — Pattern - Minimal harm Aug 16, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Sep 15, 2024

E — Pattern - Minimal harm Aug 16, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Sep 15, 2024

E — Pattern - Minimal harm Aug 16, 2024 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Sep 15, 2024

F — Widespread - Minimal harm Aug 16, 2024 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Sep 15, 2024

E — Pattern - Minimal harm Aug 16, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Sep 15, 2024

D — Isolated - Minimal harm Aug 16, 2024 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 15, 2024

D — Isolated - Minimal harm Aug 16, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 15, 2024

G — Isolated - Actual harm Jul 18, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 14, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 5, 2024

D — Isolated - Minimal harm Feb 6, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Mar 5, 2024

D — Isolated - Minimal harm Feb 5, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 5, 2024

E — Pattern - Minimal harm Jun 23, 2022 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0825

Provide or get specialized rehabilitative services as required for a resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 23, 2022

E — Pattern - Minimal harm Jun 23, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 23, 2022

E — Pattern - Minimal harm Jun 23, 2022 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Jun 23, 2022 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 23, 2022

E — Pattern - Minimal harm Jun 23, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 23, 2022

D — Isolated - Minimal harm Oct 17, 2019 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Nov 16, 2019

D — Isolated - Minimal harm Oct 17, 2019 Tag: 0685

Assist a resident in gaining access to vision and hearing services.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 16, 2019

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 13.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.8% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.4% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 100.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 9.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 16.1% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 100.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 8.7% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 14.9% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 13.5% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for HAYWARD HILLS HEALTH CARE CENTER?
HAYWARD HILLS HEALTH CARE CENTER has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (3★), staffing levels (4★), and quality measures (4★).
What are the staffing levels at HAYWARD HILLS HEALTH CARE CENTER?
HAYWARD HILLS HEALTH CARE CENTER reports 3.98 total nursing hours per resident day (national average: 3.89). RN hours are 0.63 per resident day (national average: 0.68). Nursing staff turnover is 53.3%.
How many beds does HAYWARD HILLS HEALTH CARE CENTER have?
HAYWARD HILLS HEALTH CARE CENTER has 74 certified beds with approximately 71 residents. The facility is located at 1768 B STREET, HAYWARD, CA 94541.
Does HAYWARD HILLS HEALTH CARE CENTER have any deficiencies on record?
Yes, HAYWARD HILLS HEALTH CARE CENTER has 25 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has HAYWARD HILLS HEALTH CARE CENTER received any fines or penalties?
No, HAYWARD HILLS HEALTH CARE CENTER has no fines or penalties on record.
Who owns HAYWARD HILLS HEALTH CARE CENTER?
HAYWARD HILLS HEALTH CARE CENTER is classified as "For profit - Partnership" ownership. The facility type is "Medicare and Medicaid".
When was HAYWARD HILLS HEALTH CARE CENTER last inspected?
The most recent health inspection for HAYWARD HILLS HEALTH CARE CENTER was on Aug 16, 2024. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for HAYWARD HILLS HEALTH CARE CENTER?
HAYWARD HILLS HEALTH CARE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial