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Heartland Health Care Center - Greenville East

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Heartland Health Care Center - Greenville East is a for profit - corporation facility in Greenville, SC with 132 certified beds and a 5-star overall CMS rating. The facility has 8 deficiency records on file. Total penalties: $38K.

601 Sulphur Springs Road, Greenville, SC 29617

Phone: 8642462721

Overall Rating

5/5

Health Inspection

4/5

Staffing

3/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
425106
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
132
Residents
128
In Hospital
No
County
Greenville
Last Inspection
Apr 11, 2025

Staffing Data

RN Hours
0.61 (nat'l avg: 0.68)
LPN Hours
0.77
CNA Hours
1.81
Total Nursing Hours
3.20 (nat'l avg: 3.89)
PT Hours
0.04
Nursing Turnover
44.3%
RN Turnover
18.8%

What the CMS Record Reveals About Heartland Health Care Center - Greenville East

Heartland Health Care Center - Greenville East operates 132 certified beds in Greenville, SC with approximately 128 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (4★), staffing levels (3★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 8 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $38K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.20 total nursing hours per resident day (national average 3.89), with RN coverage at 0.61 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Heartland Health Care Center - Greenville East falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 44.3%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (8 most recent)

F — Widespread - Minimal harm Apr 11, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 1, 2025

D — Isolated - Minimal harm May 31, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 19, 2023

D — Isolated - Minimal harm May 31, 2023 Tag: 0847

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Category: Administration Deficiencies

Corrected: Jun 19, 2023

E — Pattern - Minimal harm Dec 3, 2021 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jan 2, 2022

G — Isolated - Actual harm Dec 3, 2021 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 2, 2022

D — Isolated - Minimal harm Dec 3, 2021 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 2, 2022

G — Isolated - Actual harm Dec 3, 2021 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 2, 2022

D — Isolated - Minimal harm Dec 3, 2021 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 2, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 5.5% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.5% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 14.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.6% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 97.7% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 90.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.6% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 3.9% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 17.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 78.3% No
Percentage of long-stay residents with pressure ulcers Long Stay 5.1% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 16.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 16.1% Yes

Penalty History 1 penalties totaling $38K

Date Type Amount
May 31, 2023 Fine $38K

Frequently Asked Questions

What is the overall CMS rating for Heartland Health Care Center - Greenville East?
Heartland Health Care Center - Greenville East has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (4★), staffing levels (3★), and quality measures (5★).
What are the staffing levels at Heartland Health Care Center - Greenville East?
Heartland Health Care Center - Greenville East reports 3.20 total nursing hours per resident day (national average: 3.89). RN hours are 0.61 per resident day (national average: 0.68). Nursing staff turnover is 44.3%.
How many beds does Heartland Health Care Center - Greenville East have?
Heartland Health Care Center - Greenville East has 132 certified beds with approximately 128 residents. The facility is located at 601 Sulphur Springs Road, Greenville, SC 29617.
Does Heartland Health Care Center - Greenville East have any deficiencies on record?
Yes, Heartland Health Care Center - Greenville East has 8 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has Heartland Health Care Center - Greenville East received any fines or penalties?
Yes, Heartland Health Care Center - Greenville East has received 1 penalties totaling $38K.
Who owns Heartland Health Care Center - Greenville East?
Heartland Health Care Center - Greenville East is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Heartland Health Care Center - Greenville East last inspected?
The most recent health inspection for Heartland Health Care Center - Greenville East was on Apr 11, 2025. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for Heartland Health Care Center - Greenville East?
Heartland Health Care Center - Greenville East is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial