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HERITAGE CENTER

Open-data reference.

HERITAGE CENTER is a government - county facility in EVANSVILLE, IN with 172 certified beds and a 3-star overall CMS rating. The facility has 29 deficiency records on file.

1201 W BUENA VISTA RD, EVANSVILLE, IN 47710

Phone: 8124290700

Overall Rating

3/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

5/5

Long-Stay Quality

4/5

Facility Information

Provider Number
155104
Ownership
Government - County
Provider Type
Medicare and Medicaid
Beds
172
Residents
136
In Hospital
No
County
Vanderburgh
Last Inspection
Apr 25, 2025

Staffing Data

RN Hours
0.61 (nat'l avg: 0.68)
LPN Hours
0.63
CNA Hours
2.49
Total Nursing Hours
3.73 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
47.1%
RN Turnover
42.1%

What the CMS Record Reveals About HERITAGE CENTER

HERITAGE CENTER operates 172 certified beds in EVANSVILLE, IN with approximately 136 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 29 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.73 total nursing hours per resident day (national average 3.89), with RN coverage at 0.61 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Government - County" ownership and operating as a "Medicare and Medicaid" provider, HERITAGE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 47.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (29 most recent)

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jun 3, 2025

E — Pattern - Minimal harm Apr 25, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 3, 2025

E — Pattern - Minimal harm Apr 25, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

E — Pattern - Minimal harm Apr 25, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0638

Assure that each resident’s assessment is updated at least once every 3 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 3, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jun 3, 2025

C — Widespread - No harm Mar 19, 2024 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Apr 23, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 23, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: May 13, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 13, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: May 13, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 23, 2024

D — Isolated - Minimal harm Nov 1, 2023 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 2, 2023

D — Isolated - Minimal harm Jul 5, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Aug 4, 2022

C — Widespread - No harm Jul 5, 2022 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 4, 2022

D — Isolated - Minimal harm Jul 5, 2022 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2022

G — Isolated - Actual harm Jul 5, 2022 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2022

E — Pattern - Minimal harm Jul 5, 2022 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2022

G — Isolated - Actual harm Jul 5, 2022 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2022

D — Isolated - Minimal harm Jul 5, 2022 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 4, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 23.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 7.5% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.4% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.9% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 11.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 97.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 92.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.1% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 23.9% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 35.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 92.4% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 83.5% No
Percentage of long-stay residents with pressure ulcers Long Stay 2.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 30.8% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 11.8% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for HERITAGE CENTER?
HERITAGE CENTER has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (5★).
What are the staffing levels at HERITAGE CENTER?
HERITAGE CENTER reports 3.73 total nursing hours per resident day (national average: 3.89). RN hours are 0.61 per resident day (national average: 0.68). Nursing staff turnover is 47.1%.
How many beds does HERITAGE CENTER have?
HERITAGE CENTER has 172 certified beds with approximately 136 residents. The facility is located at 1201 W BUENA VISTA RD, EVANSVILLE, IN 47710.
Does HERITAGE CENTER have any deficiencies on record?
Yes, HERITAGE CENTER has 29 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has HERITAGE CENTER received any fines or penalties?
No, HERITAGE CENTER has no fines or penalties on record.
Who owns HERITAGE CENTER?
HERITAGE CENTER is classified as "Government - County" ownership. The facility type is "Medicare and Medicaid".
When was HERITAGE CENTER last inspected?
The most recent health inspection for HERITAGE CENTER was on Apr 25, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for HERITAGE CENTER?
HERITAGE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial