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CMS Nursing Home Compare · March 2026

Heritage Hall - Brookneal

633 Cook Avenue, Brookneal, VA 24528

Heritage Hall - Brookneal, a 60-bed for profit - corporation nursing facility in Brookneal, VA, holds a 4-star CMS overall rating - well above the 3.0-star national average, with nurse staffing below the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 4343763717

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4 / 5
Above average · CMS overall · nat'l 3.0
3.02
Well below average · nurse hrs/day · nat'l 3.89
13
Inspection findings
$0
Federal penalties (0)

Health Inspection

5/5

Staffing

1/5

Quality Measures

4/5

Long-Stay Quality

3/5

Facility Information

Provider Number
495242
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
60
Residents
56
In Hospital
No
County
Campbell
Last Inspection
Jul 31, 2024

Staffing Data

How the 3.02 total nursing hours per resident-day are staffed:

RN Hours
0.37 (nat'l avg: 0.68)
LPN Hours
0.83
CNA Hours
1.82
Total Nursing Hours
3.02 (nat'l avg: 3.89)
PT Hours
0.11
Nursing Turnover
44.9%
RN Turnover
80.0%

What the CMS Record Reveals About Heritage Hall - Brookneal

Heritage Hall - Brookneal operates 60 certified beds in Brookneal, VA with approximately 56 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars (health inspection 5★ · staffing 1★ · quality 4★).

The inspection file contains 13 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. This provider's enforcement record shows no fines or payment denials to date. Staffing is reported at 3.02 total nursing hours per resident day (national average 3.89), with RN coverage at 0.37 per resident day.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Heritage Hall - Brookneal falls into a category where comparative context matters. Reported nursing turnover at this facility is 44.9%, within a range generally associated with stable care teams.

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (13 most recent)

D - Isolated - Minimal harm Dec 16, 2021 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jan 26, 2022

D - Isolated - Minimal harm Dec 16, 2021 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jan 26, 2022

C - Widespread - No harm Dec 16, 2021 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Jan 26, 2022

D - Isolated - Minimal harm Dec 16, 2021 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 26, 2022

D - Isolated - Minimal harm Dec 16, 2021 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 26, 2022

D - Isolated - Minimal harm Dec 16, 2021 Tag: 0582

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Category: Resident Rights Deficiencies

Corrected: Jan 26, 2022

E - Pattern - Minimal harm Dec 16, 2021 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jan 26, 2022

D - Isolated - Minimal harm Jan 24, 2019 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 7, 2019

F - Widespread - Minimal harm Jan 24, 2019 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 7, 2019

D - Isolated - Minimal harm Jan 24, 2019 Tag: 0810

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 7, 2019

D - Isolated - Minimal harm Jan 24, 2019 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Mar 7, 2019

D - Isolated - Minimal harm Jan 24, 2019 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Mar 7, 2019

D - Isolated - Minimal harm Jan 24, 2019 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Mar 7, 2019

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 35.7% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.5% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 36.8% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 4.2% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 15.8% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 6.0% No
Percentage of long-stay residents who have depressive symptoms Long Stay 1.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 23.6% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.2% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 26.9% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 97.8% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 81.3% No

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for Heritage Hall - Brookneal?
Heritage Hall - Brookneal has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (5★), staffing levels (1★), and quality measures (4★).
What are the staffing levels at Heritage Hall - Brookneal?
Heritage Hall - Brookneal reports 3.02 total nursing hours per resident day (national average: 3.89). RN hours are 0.37 per resident day (national average: 0.68). Nursing staff turnover is 44.9%.
How many beds does Heritage Hall - Brookneal have?
Heritage Hall - Brookneal has 60 certified beds with approximately 56 residents. The facility is located at 633 Cook Avenue, Brookneal, VA 24528.
Does Heritage Hall - Brookneal have any deficiencies on record?
Yes, Heritage Hall - Brookneal has 13 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has Heritage Hall - Brookneal received any fines or penalties?
No, Heritage Hall - Brookneal has no fines or penalties on record.
Who owns Heritage Hall - Brookneal?
Heritage Hall - Brookneal is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Heritage Hall - Brookneal last inspected?
The most recent health inspection for Heritage Hall - Brookneal was on Jul 31, 2024. The facility received a health inspection rating of 5 out of 5 stars.
What quality measures are tracked for Heritage Hall - Brookneal?
Heritage Hall - Brookneal is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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