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HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

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HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER is a for profit - corporation facility in WEST CHESTER, OH with 144 certified beds and a 3-star overall CMS rating. The facility has 13 deficiency records on file. Total penalties: $41K.

7235 HERITAGESPRING DRIVE, WEST CHESTER, OH 45069

Phone: 5137595777

Overall Rating

3/5

Health Inspection

3/5

Staffing

2/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
366301
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
144
Residents
127
In Hospital
No
County
Butler
Last Inspection
Nov 19, 2025

Staffing Data

RN Hours
0.79 (nat'l avg: 0.68)
LPN Hours
0.90
CNA Hours
2.43
Total Nursing Hours
4.12 (nat'l avg: 3.89)
PT Hours
0.09
Nursing Turnover
70.0%
RN Turnover
60.6%

What the CMS Record Reveals About HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER operates 144 certified beds in WEST CHESTER, OH with approximately 127 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (2★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 13 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $41K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.12 total nursing hours per resident day (national average 3.89), with RN coverage at 0.79 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 70.0%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (13 most recent)

J — Isolated - Jeopardy Nov 19, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: May 15, 2025

D — Isolated - Minimal harm Nov 19, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Nov 21, 2025

D — Isolated - Minimal harm Apr 25, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 19, 2025

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 17, 2024

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 17, 2024

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0712

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Category: Nursing and Physician Services Deficiencies

Corrected: Dec 17, 2024

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0711

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Category: Nursing and Physician Services Deficiencies

Corrected: Dec 17, 2024

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 17, 2024

J — Isolated - Jeopardy Nov 25, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 17, 2024

D — Isolated - Minimal harm Nov 25, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 10, 2024

D — Isolated - Minimal harm Jul 18, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2023

D — Isolated - Minimal harm Apr 27, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 5, 2023

D — Isolated - Minimal harm Apr 27, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 5, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 6.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 6.2% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.1% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 56.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.8% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 99.7% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 7.6% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 24.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 97.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.3% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 28.8% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 5.5% Yes

Penalty History 2 penalties totaling $41K

Date Type Amount
Nov 25, 2024 Fine $18K

Frequently Asked Questions

What is the overall CMS rating for HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER?
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (3★), staffing levels (2★), and quality measures (4★).
What are the staffing levels at HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER?
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER reports 4.12 total nursing hours per resident day (national average: 3.89). RN hours are 0.79 per resident day (national average: 0.68). Nursing staff turnover is 70.0%.
How many beds does HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER have?
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER has 144 certified beds with approximately 127 residents. The facility is located at 7235 HERITAGESPRING DRIVE, WEST CHESTER, OH 45069.
Does HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER have any deficiencies on record?
Yes, HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER has 13 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER received any fines or penalties?
Yes, HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER has received 2 penalties totaling $41K.
Who owns HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER?
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER last inspected?
The most recent health inspection for HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER was on Nov 19, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER?
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial