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HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS

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HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS is a for profit - limited liability company facility in DULUTH, MN with 140 certified beds and a 1-star overall CMS rating. The facility has 48 deficiency records on file. Total penalties: $245K.

2501 RICE LAKE ROAD, DULUTH, MN 55811

Phone: 2186256421

Overall Rating

1/5

Health Inspection

2/5

Staffing

4/5

Quality Measures

1/5

Long-Stay Quality

1/5

Facility Information

Provider Number
245366
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
140
Residents
103
In Hospital
No
County
St. Louis
Last Inspection
May 2, 2025

Staffing Data

RN Hours
0.94 (nat'l avg: 0.68)
LPN Hours
0.52
CNA Hours
2.24
Total Nursing Hours
3.70 (nat'l avg: 3.89)
PT Hours
0.02
Nursing Turnover
50.9%
RN Turnover
61.1%

What the CMS Record Reveals About HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS

HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS operates 140 certified beds in DULUTH, MN with approximately 103 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (1★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 48 deficiency records from recent surveys, of which 3 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 3 penalties totaling $245K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.70 total nursing hours per resident day (national average 3.89), with RN coverage at 0.94 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 50.9%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (48 most recent)

F — Widespread - Minimal harm May 2, 2025 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 20, 2025

D — Isolated - Minimal harm May 2, 2025 Tag: 0605

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 20, 2025

G — Isolated - Actual harm Mar 13, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 6, 2025

J — Isolated - Jeopardy Jan 17, 2025 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 15, 2025

D — Isolated - Minimal harm Sep 5, 2024 Tag: 0947

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 27, 2024

C — Widespread - No harm Sep 5, 2024 Tag: 0944

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Category: Administration Deficiencies

Corrected: Sep 27, 2024

J — Isolated - Jeopardy Sep 5, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2024

D — Isolated - Minimal harm Feb 16, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 15, 2024

E — Pattern - Minimal harm Feb 16, 2024 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Mar 15, 2024

E — Pattern - Minimal harm Feb 16, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 15, 2024

E — Pattern - Minimal harm Feb 16, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Mar 15, 2024

D — Isolated - Minimal harm Feb 16, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 15, 2024

E — Pattern - Minimal harm Feb 16, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 15, 2024

D — Isolated - Minimal harm Feb 16, 2024 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 18, 2024

C — Widespread - No harm Feb 16, 2024 Tag: 0577

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Category: Resident Rights Deficiencies

Corrected: Mar 15, 2024

D — Isolated - Minimal harm Nov 22, 2023 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Dec 27, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0557

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

F — Widespread - Minimal harm Jun 12, 2023 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Jul 16, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 26, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 26, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jul 26, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 26, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0659

Provide care by qualified persons according to each resident's written plan of care.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 24, 2023

E — Pattern - Minimal harm Jun 12, 2023 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0585

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0583

Keep residents' personal and medical records private and confidential.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

E — Pattern - Minimal harm Jun 12, 2023 Tag: 0567

Honor the resident's right to manage his or her financial affairs.

Category: Resident Rights Deficiencies

Corrected: Jul 26, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

D — Isolated - Minimal harm Jun 12, 2023 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jul 24, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 18.3% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.5% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 2.7% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 4.6% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 12.6% No
Percentage of long-stay residents who were physically restrained Long Stay 2.1% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.4% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 85.5% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 3.7% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 29.5% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 15.5% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 84.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 6.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 23.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 22.7% Yes

Penalty History 3 penalties totaling $245K

Date Type Amount
Mar 13, 2025 Fine $22K
Jan 17, 2025 Fine $26K
Sep 5, 2024 Fine $196K

Frequently Asked Questions

What is the overall CMS rating for HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS?
HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (1★).
What are the staffing levels at HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS?
HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS reports 3.70 total nursing hours per resident day (national average: 3.89). RN hours are 0.94 per resident day (national average: 0.68). Nursing staff turnover is 50.9%.
How many beds does HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS have?
HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS has 140 certified beds with approximately 103 residents. The facility is located at 2501 RICE LAKE ROAD, DULUTH, MN 55811.
Does HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS have any deficiencies on record?
Yes, HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS has 48 deficiencies on record from recent inspections. Of these, 3 are classified as causing actual harm or jeopardy.
Has HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS received any fines or penalties?
Yes, HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS has received 3 penalties totaling $245K.
Who owns HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS?
HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS last inspected?
The most recent health inspection for HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS was on May 2, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS?
HILLTOP HEALTHCARE REHABILITATION AND SKILLED NURS is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial