PlainNursing
CMS Nursing Home Compare · August 2026

Holy Cross Health Center

357 Island Pond Road, Manchester, NH 03109

Holy Cross Health Center, a 40-bed non profit - church related nursing facility in Manchester, NH, holds a 5-star CMS overall rating - well above the 3.0-star national average, ranking #7 of 72 rated homes in NH on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing above the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 6036283550

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5 / 5
Much above average · CMS overall · nat'l 3.0
#7 of 72
In-state rank among rated NH homes
4.70
Well above average · nurse hrs/day · nat'l 3.86
2
Inspection findings

The verdict

Holy Cross Health Center, a 40-bed non profit - church related nursing facility in Manchester, NH, holds a 5-star CMS overall rating - well above the 3.0-star national average, ranking #7 of 72 rated homes in NH on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing above the national norm. No recent finding reached the actual-harm level.

5 / 5
CMS overall · national 3.0
#7 of 72
In-state rank among rated NH homes
4.70
Nurse hrs/resident-day · national 3.86
2
Inspection findings on file

CMS force-curves overall stars within each state; read health, staffing, and quality sub-ratings alongside the headline.

In-state ownership mix · peer inventory

How 73 NH nursing homes split by ownership sector

This facility is recorded as Non profit - Church related. Sector buckets collapse CMS ownership_type into For-profit, Nonprofit, and Government, orthogonal to the RN/LPN/CNA hour bar below.

Health Inspection

4/5

Staffing

5/5

Quality Measures

3/5

Long-Stay Quality

3/5

Facility Information

Provider Number
305074
Ownership
Non profit - Church related
Provider Type
Medicare and Medicaid
Beds
40
Residents
24
In Hospital
No
County
Hillsborough
Last Inspection
Feb 25, 2026

Staffing Data

How the 4.70 total nursing hours per resident-day are staffed:

RN Hours
0.78 (nat'l avg: 0.69)
LPN Hours
0.92
CNA Hours
3.00
Total Nursing Hours
4.70 (nat'l avg: 3.86)
PT Hours
0.13
Nursing Turnover
34.3%
RN Turnover
20.0%

What the CMS Record Reveals About Holy Cross Health Center

According to CMS Nursing Home Compare, Holy Cross Health Center ranks #7 of 72 rated nursing homes in NH on overall stars (tie-broken by health+staffing+quality, then fewer fines). Holy Cross Health Center operates 40 certified beds in Manchester, NH with approximately 24 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars (health inspection 4★ · staffing 5★ · quality 3★).

The inspection file contains 2 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. CMS has not levied any fines or payment denials against this facility. Staffing is reported at 4.70 total nursing hours per resident day (national average 3.86), with RN coverage at 0.78 per resident day.

Classified as "Non profit - Church related" ownership and operating as a "Medicare and Medicaid" provider, Holy Cross Health Center falls into a category where comparative context matters. Reported nursing staff turnover at this facility is 34.3% (CMS payroll-based measure).

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify the same record on Medicare.gov Care Compare and with the facility or your state survey agency before making placement decisions.

Deficiency History (2 most recent)

F - Widespread - Minimal harm Feb 25, 2026 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 11, 2026

D - Isolated - Minimal harm Jan 3, 2025 Tag: 0868

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Category: Administration Deficiencies

Corrected: Jan 29, 2025

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 34.9% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 9.9% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 16.4% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 4.8% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 15.1% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay N/A Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.7% No
Percentage of long-stay residents who have depressive symptoms Long Stay 0.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 30.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 25.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay N/A No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay N/A No

Penalty History

No penalties on record.

Nationwide facilities with similar scale or staffing

Two data-derived peer sets for Holy Cross Health Center, both outside NH so the neighborhoods are not the same-state geography list below.

What the CMS records show for Holy Cross Health Center

The health, staffing, and quality sub-ratings above often diverge from the CMS overall headline. Use those components and the inspection findings to read the full file, not the overall star alone.

  • The NH registry aggregates state averages and the highest-rated homes in this cohort. View NH registry
  • Peer homes near 40 beds show how CMS stars vary at a similar scale in NH. Compare a similar-size peer
  • CMS publishes separate fields for inspections, nurse staffing hours, and quality measures; the guide explains how each star is computed. How CMS ratings work

CMS refreshes Nursing Home Compare quarterly (current extract: August 2026). PlainNursing describes published records; it does not establish suitability, availability, admissions, or individual outcomes.

Frequently Asked Questions

What is the overall CMS rating for Holy Cross Health Center?
Holy Cross Health Center has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (4★), staffing levels (5★), and quality measures (3★).
Where does Holy Cross Health Center rank among nursing homes in NH?
According to CMS Nursing Home Compare overall stars (with health+staffing+quality tie-breaks, then fewer fines), Holy Cross Health Center ranks 7th among 72 rated nursing homes in NH (#7 of 72). CMS force-curves the overall star within each state, so this peer set is the honest comparison.
What are the staffing levels at Holy Cross Health Center?
Holy Cross Health Center reports 4.70 total nursing hours per resident day (national average: 3.86). RN hours are 0.78 per resident day (national average: 0.69). Nursing staff turnover is 34.3%.
How many beds does Holy Cross Health Center have?
Holy Cross Health Center has 40 certified beds with approximately 24 residents. The facility is located at 357 Island Pond Road, Manchester, NH 03109.
Does Holy Cross Health Center have any deficiencies on record?
Yes, Holy Cross Health Center has 2 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has Holy Cross Health Center received any fines or penalties?
No, Holy Cross Health Center has no fines or penalties on record.
Who owns Holy Cross Health Center?
Holy Cross Health Center is classified as "Non profit - Church related" ownership. The facility type is "Medicare and Medicaid".
When was Holy Cross Health Center last inspected?
The most recent health inspection for Holy Cross Health Center was on Feb 25, 2026. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for Holy Cross Health Center?
Holy Cross Health Center is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Verify the same CCN on Medicare.gov Care Compare and with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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