PlainNursing
CMS Nursing Home Compare · August 2026

Marcella Post Acute

305 Marcella Road, Hampton, VA 23666

Marcella Post Acute, a 180-bed for profit - corporation nursing facility in Hampton, VA, holds a 2-star CMS overall rating - below the 3.0-star national average, ranking #190 of 286 rated homes in VA on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 7578278953

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2 / 5
Below average · CMS overall · nat'l 3.0
#190 of 286
In-state rank among rated VA homes
3.07
Well below average · nurse hrs/day · nat'l 3.86
50
Inspection findings · 1 serious

The verdict

Marcella Post Acute, a 180-bed for profit - corporation nursing facility in Hampton, VA, holds a 2-star CMS overall rating - below the 3.0-star national average, ranking #190 of 286 rated homes in VA on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

2 / 5
CMS overall · national 3.0
#190 of 286
In-state rank among rated VA homes
3.07
Nurse hrs/resident-day · national 3.86
50
Inspection findings · 1 serious

CMS force-curves overall stars within each state; read health, staffing, and quality sub-ratings alongside the headline.

In-state ownership mix · peer inventory

How 289 VA nursing homes split by ownership sector

This facility is recorded as For profit - Corporation. Sector buckets collapse CMS ownership_type into For-profit, Nonprofit, and Government, orthogonal to the RN/LPN/CNA hour bar below.

Health Inspection

2/5

Staffing

1/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
495305
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
180
Residents
158
In Hospital
No
County
Hampton City
Last Inspection
Oct 28, 2021

Staffing Data

How the 3.07 total nursing hours per resident-day are staffed:

RN Hours
0.44 (nat'l avg: 0.69)
LPN Hours
0.97
CNA Hours
1.65
Total Nursing Hours
3.07 (nat'l avg: 3.86)
PT Hours
0.01
Nursing Turnover
60.2%
RN Turnover
66.7%

What the CMS Record Reveals About Marcella Post Acute

According to CMS Nursing Home Compare, Marcella Post Acute ranks #190 of 286 rated nursing homes in VA on overall stars (tie-broken by health+staffing+quality, then fewer fines). Marcella Post Acute operates 180 certified beds in Hampton, VA with approximately 158 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars (health inspection 2★ · staffing 1★ · quality 5★).

The inspection file contains 50 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. CMS has not levied any fines or payment denials against this facility. Per resident day, this facility reports 3.07 total nursing hours (national average 3.86) and 0.44 RN hours.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Marcella Post Acute falls into a category where comparative context matters. Reported nursing staff turnover at this facility is 60.2% (CMS payroll-based measure).

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify the same record on Medicare.gov Care Compare and with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

D - Isolated - Minimal harm May 20, 2026 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Jun 30, 2026

D - Isolated - Minimal harm May 20, 2026 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2026

D - Isolated - Minimal harm May 20, 2026 Tag: 0628

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Category: Resident Rights Deficiencies

Corrected: Jun 30, 2026

D - Isolated - Minimal harm May 20, 2026 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

D - Isolated - Minimal harm May 20, 2026 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jun 30, 2026

D - Isolated - Minimal harm May 20, 2026 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0802

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Jun 30, 2026

E - Pattern - Minimal harm May 20, 2026 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2026

F - Widespread - Minimal harm May 20, 2026 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Jun 30, 2026

F - Widespread - Minimal harm May 20, 2026 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Jun 30, 2026

G - Isolated - Actual harm May 20, 2026 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2026

D - Isolated - Minimal harm May 30, 2024 Tag: 0840

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Category: Administration Deficiencies

Corrected: Jul 14, 2024

D - Isolated - Minimal harm May 30, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2024

D - Isolated - Minimal harm May 30, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 14, 2024

E - Pattern - Minimal harm May 30, 2024 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2024

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0744

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0700

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Oct 28, 2021 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Dec 10, 2021

E - Pattern - Minimal harm Oct 28, 2021 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Dec 10, 2021

E - Pattern - Minimal harm Oct 28, 2021 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Dec 10, 2021

F - Widespread - Minimal harm Oct 28, 2021 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Dec 10, 2021

D - Isolated - Minimal harm Dec 6, 2018 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 11, 2019

D - Isolated - Minimal harm Dec 6, 2018 Tag: 0687

Provide appropriate foot care.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 11, 2019

D - Isolated - Minimal harm Dec 6, 2018 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 11, 2019

D - Isolated - Minimal harm Dec 6, 2018 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 11, 2019

E - Pattern - Minimal harm Dec 6, 2018 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Jan 11, 2019

E - Pattern - Minimal harm Dec 6, 2018 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Jan 11, 2019

E - Pattern - Minimal harm Dec 6, 2018 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Jan 11, 2019

E - Pattern - Minimal harm Dec 6, 2018 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Jan 11, 2019

E - Pattern - Minimal harm Dec 6, 2018 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Jan 11, 2019

D - Isolated - Minimal harm May 18, 2017 Tag: 0514

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Category: Administration Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0507

Keep complete, dated laboratory records in the resident's file.

Category: Administration Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0505

Quickly tell the resident's doctor the results of laboratory tests.

Category: Administration Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0441

Have a program that investigates, controls and keeps infection from spreading.

Category: Environmental Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0328

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0315

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0309

Provide necessary care and services to maintain or improve the highest well being of each resident .

Category: Quality of Life and Care Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0278

Ensure each resident receives an accurate assessment by a qualified health professional.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0246

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0166

Try to resolve each resident's complaints quickly.

Category: Resident Rights Deficiencies

Corrected: Jul 2, 2017

D - Isolated - Minimal harm May 18, 2017 Tag: 0164

Keep residents' personal and medical records private and confidential.

Category: Resident Rights Deficiencies

Corrected: Jul 2, 2017

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.7% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.5% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.9% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 15.9% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 1.2% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 6.3% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.6% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.4% No
Percentage of long-stay residents who have depressive symptoms Long Stay 4.3% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 93.8% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 21.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 98.4% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 18.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 67.7% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 75.0% No

Penalty History

No penalties on record.

Nationwide facilities with similar scale or staffing

Two data-derived peer sets for Marcella Post Acute, both outside VA so the neighborhoods are not the same-state geography list below.

What the CMS records show for Marcella Post Acute

The health, staffing, and quality sub-ratings above often diverge from the CMS overall headline. Use those components and the inspection findings to read the full file, not the overall star alone.

  • The VA registry aggregates state averages and the highest-rated homes in this cohort. View VA registry
  • Peer homes near 180 beds show how CMS stars vary at a similar scale in VA. Compare a similar-size peer
  • CMS publishes separate fields for inspections, nurse staffing hours, and quality measures; the guide explains how each star is computed. How CMS ratings work

CMS refreshes Nursing Home Compare quarterly (current extract: August 2026). PlainNursing describes published records; it does not establish suitability, availability, admissions, or individual outcomes.

Frequently Asked Questions

What is the overall CMS rating for Marcella Post Acute?
Marcella Post Acute has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (1★), and quality measures (5★).
Where does Marcella Post Acute rank among nursing homes in VA?
According to CMS Nursing Home Compare overall stars (with health+staffing+quality tie-breaks, then fewer fines), Marcella Post Acute ranks 190th among 286 rated nursing homes in VA (#190 of 286). CMS force-curves the overall star within each state, so this peer set is the honest comparison.
What are the staffing levels at Marcella Post Acute?
Marcella Post Acute reports 3.07 total nursing hours per resident day (national average: 3.86). RN hours are 0.44 per resident day (national average: 0.69). Nursing staff turnover is 60.2%.
How many beds does Marcella Post Acute have?
Marcella Post Acute has 180 certified beds with approximately 158 residents. The facility is located at 305 Marcella Road, Hampton, VA 23666.
Does Marcella Post Acute have any deficiencies on record?
Yes, Marcella Post Acute has 50 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has Marcella Post Acute received any fines or penalties?
No, Marcella Post Acute has no fines or penalties on record.
Who owns Marcella Post Acute?
Marcella Post Acute is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Marcella Post Acute last inspected?
The most recent health inspection for Marcella Post Acute was on Oct 28, 2021. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for Marcella Post Acute?
Marcella Post Acute is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Verify the same CCN on Medicare.gov Care Compare and with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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