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MEDICAL SUITES AT OAK CREEK (THE)

Open-data reference.

MEDICAL SUITES AT OAK CREEK (THE) is a for profit - corporation facility in OAK CREEK, WI with 144 certified beds and a 1-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $187K.

2700 HONADEL BOULEVARD, OAK CREEK, WI 53154

Phone: 4144352005

Overall Rating

1/5

Health Inspection

1/5

Staffing

1/5

Quality Measures

2/5

Long-Stay Quality

2/5

Facility Information

Provider Number
525730
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
144
Residents
127
In Hospital
No
County
Milwaukee
Last Inspection
Oct 3, 2025
Special Focus
SFF Candidate
Abuse citation on record

Staffing Data

RN Hours
0.52 (nat'l avg: 0.68)
LPN Hours
1.24
CNA Hours
1.82
Total Nursing Hours
3.59 (nat'l avg: 3.89)
PT Hours
0.00
Nursing Turnover
72.8%
RN Turnover
65.0%

What the CMS Record Reveals About MEDICAL SUITES AT OAK CREEK (THE)

MEDICAL SUITES AT OAK CREEK (THE) operates 144 certified beds in OAK CREEK, WI with approximately 127 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (1★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 4 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 3 penalties totaling $187K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.59 total nursing hours per resident day (national average 3.89), with RN coverage at 0.52 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature. This facility is currently designated "SFF Candidate" under the CMS Special Focus Facility program, reserved for providers with a persistent pattern of serious quality problems.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, MEDICAL SUITES AT OAK CREEK (THE) falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 72.8%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

D — Isolated - Minimal harm Dec 18, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

D — Isolated - Minimal harm Dec 18, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

D — Isolated - Minimal harm Dec 18, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0849

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Category: Administration Deficiencies

Corrected: Nov 10, 2025

F — Widespread - Minimal harm Oct 3, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Nov 10, 2025

E — Pattern - Minimal harm Oct 3, 2025 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0773

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Category: Administration Deficiencies

Corrected: Nov 10, 2025

G — Isolated - Actual harm Oct 3, 2025 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Nov 10, 2025

F — Widespread - Minimal harm Oct 3, 2025 Tag: 0865

Have a plan that describes the process for conducting QAPI and QAA activities.

Category: Administration Deficiencies

Corrected: Nov 10, 2025

F — Widespread - Minimal harm Oct 3, 2025 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0628

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Category: Resident Rights Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Oct 3, 2025 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Nov 10, 2025

E — Pattern - Minimal harm Oct 3, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Nov 10, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Sep 10, 2025

D — Isolated - Minimal harm Jul 8, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2025

D — Isolated - Minimal harm Jul 8, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 4, 2025

D — Isolated - Minimal harm Jun 4, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 1, 2025

D — Isolated - Minimal harm Jun 4, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 1, 2025

E — Pattern - Minimal harm Apr 3, 2025 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Apr 28, 2025

D — Isolated - Minimal harm Apr 3, 2025 Tag: 0770

Provide timely, quality laboratory services/tests to meet the needs of residents.

Category: Administration Deficiencies

Corrected: Apr 28, 2025

E — Pattern - Minimal harm Apr 3, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Apr 28, 2025

D — Isolated - Minimal harm Apr 3, 2025 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Apr 28, 2025

D — Isolated - Minimal harm Apr 3, 2025 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Apr 28, 2025

D — Isolated - Minimal harm Apr 3, 2025 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Apr 28, 2025

D — Isolated - Minimal harm Dec 4, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 19, 2024

D — Isolated - Minimal harm Dec 4, 2024 Tag: 0559

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Category: Resident Rights Deficiencies

Corrected: Dec 19, 2024

F — Widespread - Minimal harm Sep 11, 2024 Tag: 0940

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Category: Administration Deficiencies

Corrected: Oct 1, 2024

D — Isolated - Minimal harm Sep 11, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 1, 2024

D — Isolated - Minimal harm Sep 11, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 1, 2024

J — Isolated - Jeopardy Jul 15, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 12, 2024

J — Isolated - Jeopardy Jul 15, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 1, 2024

J — Isolated - Jeopardy Jul 15, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 12, 2024

D — Isolated - Minimal harm Jul 15, 2024 Tag: 0679

Provide activities to meet all resident's needs.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 12, 2024

D — Isolated - Minimal harm Jul 15, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 1, 2024

E — Pattern - Minimal harm Jul 15, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Aug 12, 2024

F — Widespread - Minimal harm Jul 15, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 12, 2024

D — Isolated - Minimal harm Jul 15, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 12, 2024

D — Isolated - Minimal harm Jul 15, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 12, 2024

F — Widespread - Minimal harm Jul 15, 2024 Tag: 0947

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 12, 2024

F — Widespread - Minimal harm Jul 15, 2024 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Aug 12, 2024

E — Pattern - Minimal harm Jul 15, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Aug 12, 2024

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 15.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 12.3% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.2% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 8.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 5.6% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 90.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 78.6% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 23.4% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 11.8% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 51.7% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 64.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 5.7% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 30.2% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 4.9% Yes

Penalty History 3 penalties totaling $187K

Date Type Amount
Jul 15, 2024 Fine $65K
Jul 15, 2024 Payment Denial -
Apr 17, 2024 Fine $28K
Jul 27, 2023 Fine $94K
Jul 27, 2023 Payment Denial -

Frequently Asked Questions

What is the overall CMS rating for MEDICAL SUITES AT OAK CREEK (THE)?
MEDICAL SUITES AT OAK CREEK (THE) has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (1★), and quality measures (2★).
What are the staffing levels at MEDICAL SUITES AT OAK CREEK (THE)?
MEDICAL SUITES AT OAK CREEK (THE) reports 3.59 total nursing hours per resident day (national average: 3.89). RN hours are 0.52 per resident day (national average: 0.68). Nursing staff turnover is 72.8%.
How many beds does MEDICAL SUITES AT OAK CREEK (THE) have?
MEDICAL SUITES AT OAK CREEK (THE) has 144 certified beds with approximately 127 residents. The facility is located at 2700 HONADEL BOULEVARD, OAK CREEK, WI 53154.
Does MEDICAL SUITES AT OAK CREEK (THE) have any deficiencies on record?
Yes, MEDICAL SUITES AT OAK CREEK (THE) has 50 deficiencies on record from recent inspections. Of these, 4 are classified as causing actual harm or jeopardy.
Has MEDICAL SUITES AT OAK CREEK (THE) received any fines or penalties?
Yes, MEDICAL SUITES AT OAK CREEK (THE) has received 3 penalties totaling $187K.
Who owns MEDICAL SUITES AT OAK CREEK (THE)?
MEDICAL SUITES AT OAK CREEK (THE) is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was MEDICAL SUITES AT OAK CREEK (THE) last inspected?
The most recent health inspection for MEDICAL SUITES AT OAK CREEK (THE) was on Oct 3, 2025. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for MEDICAL SUITES AT OAK CREEK (THE)?
MEDICAL SUITES AT OAK CREEK (THE) is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial