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MONTOWESE CENTER FOR HEALTH & REHABILITATION

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MONTOWESE CENTER FOR HEALTH & REHABILITATION is a for profit - limited liability company facility in NORTH HAVEN, CT with 120 certified beds and a 1-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $19K.

163 QUINNIPIAC AVENUE, NORTH HAVEN, CT 06473

Phone: 2036243303

Overall Rating

1/5

Health Inspection

1/5

Staffing

3/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
075017
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
120
Residents
107
In Hospital
No
County
South Central Ct
Last Inspection
Oct 24, 2024

Staffing Data

RN Hours
0.49 (nat'l avg: 0.68)
LPN Hours
1.20
CNA Hours
2.16
Total Nursing Hours
3.85 (nat'l avg: 3.89)
PT Hours
0.08
Nursing Turnover
52.3%
RN Turnover
72.7%

What the CMS Record Reveals About MONTOWESE CENTER FOR HEALTH & REHABILITATION

MONTOWESE CENTER FOR HEALTH & REHABILITATION operates 120 certified beds in NORTH HAVEN, CT with approximately 107 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (3★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $19K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.85 total nursing hours per resident day (national average 3.89), with RN coverage at 0.49 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, MONTOWESE CENTER FOR HEALTH & REHABILITATION falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 52.3%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

E — Pattern - Minimal harm May 22, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 9, 2025

D — Isolated - Minimal harm May 5, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 12, 2025

G — Isolated - Actual harm Jan 15, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 14, 2025

D — Isolated - Minimal harm Dec 23, 2024 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 21, 2025

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0711

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Category: Nursing and Physician Services Deficiencies

Corrected: Dec 5, 2024

D — Isolated - Minimal harm Oct 24, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 5, 2024

D — Isolated - Minimal harm Oct 24, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 5, 2024

E — Pattern - Minimal harm Oct 24, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Dec 5, 2024

D — Isolated - Minimal harm Sep 30, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 11, 2024

D — Isolated - Minimal harm Sep 30, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Nov 11, 2024

D — Isolated - Minimal harm Jul 17, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 8, 2024

D — Isolated - Minimal harm Jun 26, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 6, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0776

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Category: Administration Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0775

Keep complete, dated laboratory records in the resident's record.

Category: Administration Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0770

Provide timely, quality laboratory services/tests to meet the needs of residents.

Category: Administration Deficiencies

Corrected: Jul 3, 2024

E — Pattern - Minimal harm May 23, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 9, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0635

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0624

Prepare residents for a safe transfer or discharge from the nursing home.

Category: Resident Rights Deficiencies

Corrected: Jul 3, 2024

E — Pattern - Minimal harm May 23, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0577

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Category: Resident Rights Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm May 23, 2024 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jul 3, 2024

D — Isolated - Minimal harm Mar 14, 2024 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: May 4, 2024

D — Isolated - Minimal harm Mar 14, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 4, 2024

D — Isolated - Minimal harm Mar 14, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 4, 2024

D — Isolated - Minimal harm Mar 14, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 4, 2024

D — Isolated - Minimal harm Mar 14, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 4, 2024

D — Isolated - Minimal harm Dec 7, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Dec 30, 2023

D — Isolated - Minimal harm Dec 7, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 30, 2023

D — Isolated - Minimal harm Nov 13, 2023 Tag: 0694

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 9, 2023

D — Isolated - Minimal harm Nov 13, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 9, 2023

D — Isolated - Minimal harm Oct 24, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 10, 2023

G — Isolated - Actual harm Jun 7, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: May 19, 2023

D — Isolated - Minimal harm Jun 7, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 10, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 7.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 5.9% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.7% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.4% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 8.8% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.5% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 84.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 74.3% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.3% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 9.5% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 16.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 86.7% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 71.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 7.9% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 28.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 11.2% Yes

Penalty History 2 penalties totaling $19K

Date Type Amount
Dec 23, 2024 Fine $10K
Jun 7, 2023 Fine $9K

Frequently Asked Questions

What is the overall CMS rating for MONTOWESE CENTER FOR HEALTH & REHABILITATION?
MONTOWESE CENTER FOR HEALTH & REHABILITATION has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (3★), and quality measures (4★).
What are the staffing levels at MONTOWESE CENTER FOR HEALTH & REHABILITATION?
MONTOWESE CENTER FOR HEALTH & REHABILITATION reports 3.85 total nursing hours per resident day (national average: 3.89). RN hours are 0.49 per resident day (national average: 0.68). Nursing staff turnover is 52.3%.
How many beds does MONTOWESE CENTER FOR HEALTH & REHABILITATION have?
MONTOWESE CENTER FOR HEALTH & REHABILITATION has 120 certified beds with approximately 107 residents. The facility is located at 163 QUINNIPIAC AVENUE, NORTH HAVEN, CT 06473.
Does MONTOWESE CENTER FOR HEALTH & REHABILITATION have any deficiencies on record?
Yes, MONTOWESE CENTER FOR HEALTH & REHABILITATION has 50 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has MONTOWESE CENTER FOR HEALTH & REHABILITATION received any fines or penalties?
Yes, MONTOWESE CENTER FOR HEALTH & REHABILITATION has received 2 penalties totaling $19K.
Who owns MONTOWESE CENTER FOR HEALTH & REHABILITATION?
MONTOWESE CENTER FOR HEALTH & REHABILITATION is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was MONTOWESE CENTER FOR HEALTH & REHABILITATION last inspected?
The most recent health inspection for MONTOWESE CENTER FOR HEALTH & REHABILITATION was on Oct 24, 2024. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for MONTOWESE CENTER FOR HEALTH & REHABILITATION?
MONTOWESE CENTER FOR HEALTH & REHABILITATION is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial