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NANS POINTE REHABILITATION AND NURSING

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NANS POINTE REHABILITATION AND NURSING is a for profit - limited liability company facility in SUFFOLK, VA with 148 certified beds and a 2-star overall CMS rating. The facility has 47 deficiency records on file. Total penalties: $5K.

200 WEST CONSTANCE ROAD, SUFFOLK, VA 23434

Phone: 7575398744

Overall Rating

2/5

Health Inspection

1/5

Staffing

1/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
495247
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
148
Residents
127
In Hospital
No
County
Suffolk City
Last Inspection
Jul 12, 2022

Staffing Data

RN Hours
0.31 (nat'l avg: 0.68)
LPN Hours
1.15
CNA Hours
1.88
Total Nursing Hours
3.34 (nat'l avg: 3.89)
PT Hours
0.07
Nursing Turnover
58.3%
RN Turnover
80.0%

What the CMS Record Reveals About NANS POINTE REHABILITATION AND NURSING

NANS POINTE REHABILITATION AND NURSING operates 148 certified beds in SUFFOLK, VA with approximately 127 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (1★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 47 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $5K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.34 total nursing hours per resident day (national average 3.89), with RN coverage at 0.31 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, NANS POINTE REHABILITATION AND NURSING falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 58.3%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (47 most recent)

D — Isolated - Minimal harm Oct 23, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

D — Isolated - Minimal harm Oct 23, 2025 Tag: 0825

Provide or get specialized rehabilitative services as required for a resident.

Category: Quality of Life and Care Deficiencies

D — Isolated - Minimal harm Oct 23, 2025 Tag: 0773

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Category: Administration Deficiencies

D — Isolated - Minimal harm Oct 23, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

D — Isolated - Minimal harm Oct 23, 2025 Tag: 0577

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Category: Resident Rights Deficiencies

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Category: Environmental Deficiencies

Corrected: Dec 15, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0886

Perform COVID19 testing on residents and staff.

Category: Infection Control Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0885

Report COVID19 data to residents and families.

Category: Infection Control Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Dec 15, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0868

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Category: Administration Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0865

Have a plan that describes the process for conducting QAPI and QAA activities.

Category: Administration Deficiencies

Corrected: Dec 15, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0840

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Category: Administration Deficiencies

Corrected: Aug 19, 2022

F — Widespread - Minimal harm Jul 12, 2022 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Aug 19, 2022

F — Widespread - Minimal harm Jul 12, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 15, 2022

F — Widespread - Minimal harm Jul 12, 2022 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Dec 15, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0727

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Category: Nursing and Physician Services Deficiencies

Corrected: Aug 19, 2022

G — Isolated - Actual harm Jul 12, 2022 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 15, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 15, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 15, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0620

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Category: Resident Rights Deficiencies

Corrected: Aug 19, 2022

E — Pattern - Minimal harm Jul 12, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm Jul 12, 2022 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Aug 19, 2022

D — Isolated - Minimal harm May 16, 2019 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jun 20, 2019

E — Pattern - Minimal harm May 16, 2019 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0727

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Category: Nursing and Physician Services Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0712

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Category: Nursing and Physician Services Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 20, 2019

E — Pattern - Minimal harm May 16, 2019 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm May 16, 2019 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Jun 20, 2019

D — Isolated - Minimal harm Aug 10, 2017 Tag: 0431

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Category: Pharmacy Service Deficiencies

Corrected: Sep 22, 2017

E — Pattern - Minimal harm Aug 10, 2017 Tag: 0333

Ensure that residents are safe from serious medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Sep 22, 2017

D — Isolated - Minimal harm Aug 10, 2017 Tag: 0315

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 22, 2017

D — Isolated - Minimal harm Aug 10, 2017 Tag: 0285

Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 22, 2017

E — Pattern - Minimal harm Aug 10, 2017 Tag: 0278

Ensure each resident receives an accurate assessment by a qualified health professional.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 22, 2017

D — Isolated - Minimal harm Aug 10, 2017 Tag: 0224

Protect each resident from mistreatment, neglect and misappropriation of personal property.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 22, 2017

B — Pattern - No harm Aug 10, 2017 Tag: 0167

Allow residents to easily view the results of the nursing home's most recent inspection.

Category: Resident Rights Deficiencies

Corrected: Sep 22, 2017

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 13.3% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.5% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.4% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.7% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 14.4% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 70.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 20.4% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.3% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 13.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 12.3% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 68.1% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 14.4% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 22.7% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 5.4% Yes

Penalty History 1 penalties totaling $5K

Date Type Amount
Jun 12, 2023 Fine $5K

Frequently Asked Questions

What is the overall CMS rating for NANS POINTE REHABILITATION AND NURSING?
NANS POINTE REHABILITATION AND NURSING has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (1★), staffing levels (1★), and quality measures (5★).
What are the staffing levels at NANS POINTE REHABILITATION AND NURSING?
NANS POINTE REHABILITATION AND NURSING reports 3.34 total nursing hours per resident day (national average: 3.89). RN hours are 0.31 per resident day (national average: 0.68). Nursing staff turnover is 58.3%.
How many beds does NANS POINTE REHABILITATION AND NURSING have?
NANS POINTE REHABILITATION AND NURSING has 148 certified beds with approximately 127 residents. The facility is located at 200 WEST CONSTANCE ROAD, SUFFOLK, VA 23434.
Does NANS POINTE REHABILITATION AND NURSING have any deficiencies on record?
Yes, NANS POINTE REHABILITATION AND NURSING has 47 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has NANS POINTE REHABILITATION AND NURSING received any fines or penalties?
Yes, NANS POINTE REHABILITATION AND NURSING has received 1 penalties totaling $5K.
Who owns NANS POINTE REHABILITATION AND NURSING?
NANS POINTE REHABILITATION AND NURSING is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was NANS POINTE REHABILITATION AND NURSING last inspected?
The most recent health inspection for NANS POINTE REHABILITATION AND NURSING was on Jul 12, 2022. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for NANS POINTE REHABILITATION AND NURSING?
NANS POINTE REHABILITATION AND NURSING is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial