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NORTH CENTRAL HEALTH CARE

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NORTH CENTRAL HEALTH CARE is a government - county facility in WAUSAU, WI with 159 certified beds and a 2-star overall CMS rating. The facility has 19 deficiency records on file. Total penalties: $14K.

2400 MARSHALL STREET, STE A, WAUSAU, WI 54403

Phone: 7158415178

Overall Rating

2/5

Health Inspection

2/5

Staffing

4/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
525132
Ownership
Government - County
Provider Type
Medicare and Medicaid
Beds
159
Residents
121
In Hospital
No
County
Marathon
Last Inspection
Aug 21, 2025

Staffing Data

RN Hours
1.32 (nat'l avg: 0.68)
LPN Hours
0.32
CNA Hours
2.79
Total Nursing Hours
4.43 (nat'l avg: 3.89)
PT Hours
0.01
Nursing Turnover
36.2%
RN Turnover
28.2%

What the CMS Record Reveals About NORTH CENTRAL HEALTH CARE

NORTH CENTRAL HEALTH CARE operates 159 certified beds in WAUSAU, WI with approximately 121 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 19 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $14K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.43 total nursing hours per resident day (national average 3.89), with RN coverage at 1.32 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Government - County" ownership and operating as a "Medicare and Medicaid" provider, NORTH CENTRAL HEALTH CARE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 36.2%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (19 most recent)

F — Widespread - Minimal harm Aug 21, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Sep 18, 2025

E — Pattern - Minimal harm Aug 21, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

G — Isolated - Actual harm Aug 21, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 18, 2025

F — Widespread - Minimal harm Aug 21, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 18, 2025

E — Pattern - Minimal harm Aug 21, 2025 Tag: 0628

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Category: Resident Rights Deficiencies

Corrected: Sep 18, 2025

D — Isolated - Minimal harm Aug 21, 2025 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Sep 18, 2025

J — Isolated - Jeopardy Sep 10, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 19, 2024

D — Isolated - Minimal harm Jun 6, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 31, 2024

E — Pattern - Minimal harm Jun 6, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 31, 2024

F — Widespread - Minimal harm Jun 6, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 31, 2024

D — Isolated - Minimal harm Mar 19, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 7, 2024

F — Widespread - Minimal harm May 17, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 30, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 9.9% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.3% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.9% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 1.8% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.2% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 92.4% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 97.1% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 11.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 18.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 99.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 97.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.5% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 20.5% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 17.7% Yes

Penalty History 1 penalties totaling $14K

Date Type Amount
Sep 10, 2024 Fine $14K

Frequently Asked Questions

What is the overall CMS rating for NORTH CENTRAL HEALTH CARE?
NORTH CENTRAL HEALTH CARE has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (4★).
What are the staffing levels at NORTH CENTRAL HEALTH CARE?
NORTH CENTRAL HEALTH CARE reports 4.43 total nursing hours per resident day (national average: 3.89). RN hours are 1.32 per resident day (national average: 0.68). Nursing staff turnover is 36.2%.
How many beds does NORTH CENTRAL HEALTH CARE have?
NORTH CENTRAL HEALTH CARE has 159 certified beds with approximately 121 residents. The facility is located at 2400 MARSHALL STREET, STE A, WAUSAU, WI 54403.
Does NORTH CENTRAL HEALTH CARE have any deficiencies on record?
Yes, NORTH CENTRAL HEALTH CARE has 19 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has NORTH CENTRAL HEALTH CARE received any fines or penalties?
Yes, NORTH CENTRAL HEALTH CARE has received 1 penalties totaling $14K.
Who owns NORTH CENTRAL HEALTH CARE?
NORTH CENTRAL HEALTH CARE is classified as "Government - County" ownership. The facility type is "Medicare and Medicaid".
When was NORTH CENTRAL HEALTH CARE last inspected?
The most recent health inspection for NORTH CENTRAL HEALTH CARE was on Aug 21, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for NORTH CENTRAL HEALTH CARE?
NORTH CENTRAL HEALTH CARE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial