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PARK MANOR OF WESTCHASE

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PARK MANOR OF WESTCHASE is a for profit - individual facility in HOUSTON, TX with 125 certified beds and a 1-star overall CMS rating. The facility has 28 deficiency records on file. Total penalties: $110K.

11910 RICHMOND AVE, HOUSTON, TX 77082

Phone: 2814972838

Overall Rating

1/5

Health Inspection

1/5

Staffing

1/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
676059
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
Beds
125
Residents
109
In Hospital
No
County
Harris
Last Inspection
Feb 22, 2025

Staffing Data

RN Hours
0.36 (nat'l avg: 0.68)
LPN Hours
0.75
CNA Hours
2.13
Total Nursing Hours
3.23 (nat'l avg: 3.89)
PT Hours
0.02
Nursing Turnover
51.5%
RN Turnover
62.5%

What the CMS Record Reveals About PARK MANOR OF WESTCHASE

PARK MANOR OF WESTCHASE operates 125 certified beds in HOUSTON, TX with approximately 109 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (1★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 28 deficiency records from recent surveys, of which 6 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $110K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.23 total nursing hours per resident day (national average 3.89), with RN coverage at 0.36 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Individual" ownership and operating as a "Medicare and Medicaid" provider, PARK MANOR OF WESTCHASE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 51.5%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (28 most recent)

D — Isolated - Minimal harm Jun 11, 2025 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 30, 2025

E — Pattern - Minimal harm Feb 22, 2025 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 15, 2025

E — Pattern - Minimal harm Feb 22, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 15, 2025

E — Pattern - Minimal harm Feb 22, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Mar 15, 2025

D — Isolated - Minimal harm Feb 22, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 15, 2025

D — Isolated - Minimal harm Feb 22, 2025 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 15, 2025

D — Isolated - Minimal harm Feb 22, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 15, 2025

J — Isolated - Jeopardy Feb 22, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 23, 2025

D — Isolated - Minimal harm Feb 22, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 15, 2025

D — Isolated - Minimal harm Feb 22, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Mar 15, 2025

D — Isolated - Minimal harm Jun 6, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 8, 2024

D — Isolated - Minimal harm Jun 6, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 8, 2024

D — Isolated - Minimal harm Jan 31, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Feb 29, 2024

E — Pattern - Minimal harm Dec 22, 2023 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 31, 2024

E — Pattern - Minimal harm Dec 22, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 31, 2024

D — Isolated - Minimal harm Dec 22, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 31, 2024

K — Pattern - Jeopardy Sep 19, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 26, 2023

G — Isolated - Actual harm Sep 1, 2023 Tag: 0777

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Category: Administration Deficiencies

Corrected: Sep 8, 2023

J — Isolated - Jeopardy Sep 1, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 8, 2023

E — Pattern - Minimal harm Sep 1, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Sep 1, 2023 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Sep 1, 2023 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 8, 2023

J — Isolated - Jeopardy Sep 1, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 8, 2023

J — Isolated - Jeopardy Sep 1, 2023 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Aug 24, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 15, 2023

D — Isolated - Minimal harm Aug 24, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 15, 2023

D — Isolated - Minimal harm Oct 6, 2022 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Oct 21, 2022

D — Isolated - Minimal harm Oct 6, 2022 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Oct 21, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.2% Yes
Percentage of long-stay residents who lose too much weight Long Stay 0.3% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.3% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.3% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 3.5% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 95.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 36.6% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.9% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 6.2% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 9.5% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 92.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.9% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 9.3% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 5.2% Yes

Penalty History 2 penalties totaling $110K

Date Type Amount
Feb 22, 2025 Fine $16K
Aug 24, 2023 Fine $94K

Frequently Asked Questions

What is the overall CMS rating for PARK MANOR OF WESTCHASE?
PARK MANOR OF WESTCHASE has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (1★), and quality measures (4★).
What are the staffing levels at PARK MANOR OF WESTCHASE?
PARK MANOR OF WESTCHASE reports 3.23 total nursing hours per resident day (national average: 3.89). RN hours are 0.36 per resident day (national average: 0.68). Nursing staff turnover is 51.5%.
How many beds does PARK MANOR OF WESTCHASE have?
PARK MANOR OF WESTCHASE has 125 certified beds with approximately 109 residents. The facility is located at 11910 RICHMOND AVE, HOUSTON, TX 77082.
Does PARK MANOR OF WESTCHASE have any deficiencies on record?
Yes, PARK MANOR OF WESTCHASE has 28 deficiencies on record from recent inspections. Of these, 6 are classified as causing actual harm or jeopardy.
Has PARK MANOR OF WESTCHASE received any fines or penalties?
Yes, PARK MANOR OF WESTCHASE has received 2 penalties totaling $110K.
Who owns PARK MANOR OF WESTCHASE?
PARK MANOR OF WESTCHASE is classified as "For profit - Individual" ownership. The facility type is "Medicare and Medicaid".
When was PARK MANOR OF WESTCHASE last inspected?
The most recent health inspection for PARK MANOR OF WESTCHASE was on Feb 22, 2025. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for PARK MANOR OF WESTCHASE?
PARK MANOR OF WESTCHASE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial