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QUALITY LIFE SERVICES - WESTMONT

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QUALITY LIFE SERVICES - WESTMONT is a for profit - partnership facility in JOHNSTOWN, PA with 41 certified beds and a 2-star overall CMS rating. The facility has 39 deficiency records on file.

787 GOUCHER STREET, JOHNSTOWN, PA 15905

Phone: 8142555539

Overall Rating

2/5

Health Inspection

2/5

Staffing

4/5

Quality Measures

4/5

Long-Stay Quality

4/5

Facility Information

Provider Number
396132
Ownership
For profit - Partnership
Provider Type
Medicare and Medicaid
Beds
41
Residents
35
In Hospital
No
County
Cambria
Last Inspection
Feb 20, 2025

Staffing Data

RN Hours
1.07 (nat'l avg: 0.68)
LPN Hours
0.87
CNA Hours
1.84
Total Nursing Hours
3.78 (nat'l avg: 3.89)
PT Hours
0.06
Nursing Turnover
41.2%
RN Turnover
36.4%

What the CMS Record Reveals About QUALITY LIFE SERVICES - WESTMONT

QUALITY LIFE SERVICES - WESTMONT operates 41 certified beds in JOHNSTOWN, PA with approximately 35 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 39 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues — if any — did not rise to the enforcement threshold. Staffing is reported at 3.78 total nursing hours per resident day (national average 3.89), with RN coverage at 1.07 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Partnership" ownership and operating as a "Medicare and Medicaid" provider, QUALITY LIFE SERVICES - WESTMONT falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 41.2%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (39 most recent)

E — Pattern - Minimal harm Feb 20, 2025 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: Mar 31, 2025

E — Pattern - Minimal harm Feb 20, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 31, 2025

E — Pattern - Minimal harm Feb 20, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Feb 1, 2025

E — Pattern - Minimal harm Feb 20, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 31, 2025

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 7, 2024

D — Isolated - Minimal harm Feb 20, 2025 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 7, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: May 21, 2024

E — Pattern - Minimal harm Apr 3, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2024

E — Pattern - Minimal harm Apr 3, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2024

E — Pattern - Minimal harm Apr 3, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 21, 2024

D — Isolated - Minimal harm Apr 3, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: May 21, 2024

E — Pattern - Minimal harm Dec 26, 2023 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Feb 13, 2024

D — Isolated - Minimal harm Oct 12, 2023 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 7, 2023

D — Isolated - Minimal harm Oct 12, 2023 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 7, 2023

D — Isolated - Minimal harm Aug 31, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 10, 2023

E — Pattern - Minimal harm May 18, 2023 Tag: 0867

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Category: Administration Deficiencies

Corrected: Jul 5, 2023

E — Pattern - Minimal harm May 18, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0638

Assure that each resident’s assessment is updated at least once every 3 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 5, 2023

D — Isolated - Minimal harm Mar 7, 2023 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: May 1, 2023

D — Isolated - Minimal harm Mar 7, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: May 1, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 23.9% Yes
Percentage of long-stay residents who lose too much weight Long Stay 9.2% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 40.4% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 0.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 99.4% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.1% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 25.8% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 33.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 95.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 20.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 20.5% Yes

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for QUALITY LIFE SERVICES - WESTMONT?
QUALITY LIFE SERVICES - WESTMONT has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (4★).
What are the staffing levels at QUALITY LIFE SERVICES - WESTMONT?
QUALITY LIFE SERVICES - WESTMONT reports 3.78 total nursing hours per resident day (national average: 3.89). RN hours are 1.07 per resident day (national average: 0.68). Nursing staff turnover is 41.2%.
How many beds does QUALITY LIFE SERVICES - WESTMONT have?
QUALITY LIFE SERVICES - WESTMONT has 41 certified beds with approximately 35 residents. The facility is located at 787 GOUCHER STREET, JOHNSTOWN, PA 15905.
Does QUALITY LIFE SERVICES - WESTMONT have any deficiencies on record?
Yes, QUALITY LIFE SERVICES - WESTMONT has 39 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has QUALITY LIFE SERVICES - WESTMONT received any fines or penalties?
No, QUALITY LIFE SERVICES - WESTMONT has no fines or penalties on record.
Who owns QUALITY LIFE SERVICES - WESTMONT?
QUALITY LIFE SERVICES - WESTMONT is classified as "For profit - Partnership" ownership. The facility type is "Medicare and Medicaid".
When was QUALITY LIFE SERVICES - WESTMONT last inspected?
The most recent health inspection for QUALITY LIFE SERVICES - WESTMONT was on Feb 20, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for QUALITY LIFE SERVICES - WESTMONT?
QUALITY LIFE SERVICES - WESTMONT is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial