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SAUGUS CENTER

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SAUGUS CENTER is a for profit - limited liability company facility in SAUGUS, MA with 80 certified beds and a 1-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $66K.

266 LINCOLN AVENUE, SAUGUS, MA 01906

Phone: 7812336830

Overall Rating

1/5

Health Inspection

1/5

Staffing

1/5

Quality Measures

4/5

Long-Stay Quality

3/5

Facility Information

Provider Number
225147
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
80
Residents
64
In Hospital
No
County
Essex
Last Inspection
Jun 16, 2025
Special Focus
SFF Candidate

Staffing Data

RN Hours
0.52 (nat'l avg: 0.68)
LPN Hours
0.62
CNA Hours
1.96
Total Nursing Hours
3.10 (nat'l avg: 3.89)
PT Hours
0.00
Nursing Turnover
40.0%
RN Turnover
85.7%

What the CMS Record Reveals About SAUGUS CENTER

SAUGUS CENTER operates 80 certified beds in SAUGUS, MA with approximately 64 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (1★), staffing levels (1★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 4 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $66K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.10 total nursing hours per resident day (national average 3.89), with RN coverage at 0.52 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature. This facility is currently designated "SFF Candidate" under the CMS Special Focus Facility program, reserved for providers with a persistent pattern of serious quality problems.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, SAUGUS CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 40.0%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

E — Pattern - Minimal harm Jun 16, 2025 Tag: 0887

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Category: Infection Control Deficiencies

Corrected: Jul 17, 2025

E — Pattern - Minimal harm Jun 16, 2025 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jul 17, 2025

E — Pattern - Minimal harm Jun 16, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0865

Have a plan that describes the process for conducting QAPI and QAA activities.

Category: Administration Deficiencies

Corrected: Jul 17, 2025

J — Isolated - Jeopardy Jun 16, 2025 Tag: 0835

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Category: Administration Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0805

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0770

Provide timely, quality laboratory services/tests to meet the needs of residents.

Category: Administration Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0744

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

F — Widespread - Minimal harm Jun 16, 2025 Tag: 0730

Observe each nurse aide's job performance and give regular training.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 17, 2025

J — Isolated - Jeopardy Jun 16, 2025 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0699

Provide care or services that was trauma informed and/or culturally competent.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

J — Isolated - Jeopardy Jun 16, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0685

Assist a resident in gaining access to vision and hearing services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0679

Provide activities to meet all resident's needs.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Jun 16, 2025 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 17, 2025

E — Pattern - Minimal harm Jun 16, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 17, 2025

J — Isolated - Jeopardy Jun 16, 2025 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Jul 17, 2025

D — Isolated - Minimal harm Apr 1, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Apr 29, 2025

D — Isolated - Minimal harm Apr 1, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 29, 2025

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Jul 25, 2024

F — Widespread - Minimal harm Jul 9, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 25, 2024

E — Pattern - Minimal harm Jul 9, 2024 Tag: 0790

Provide routine and 24-hour emergency dental care for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

E — Pattern - Minimal harm Jul 9, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

F — Widespread - Minimal harm Jul 9, 2024 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 25, 2024

E — Pattern - Minimal harm Jul 9, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jul 25, 2024

E — Pattern - Minimal harm Jul 9, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0691

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 25, 2024

D — Isolated - Minimal harm Jul 9, 2024 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 25, 2024

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 12.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 7.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.8% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 18.6% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 3.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 94.3% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 48.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 16.0% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 20.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 86.4% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 34.3% No
Percentage of long-stay residents with pressure ulcers Long Stay 6.1% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 30.2% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 25.7% Yes

Penalty History 2 penalties totaling $66K

Date Type Amount
Jun 16, 2025 Fine $56K
Apr 1, 2024 Fine $10K

Frequently Asked Questions

What is the overall CMS rating for SAUGUS CENTER?
SAUGUS CENTER has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (1★), and quality measures (4★).
What are the staffing levels at SAUGUS CENTER?
SAUGUS CENTER reports 3.10 total nursing hours per resident day (national average: 3.89). RN hours are 0.52 per resident day (national average: 0.68). Nursing staff turnover is 40.0%.
How many beds does SAUGUS CENTER have?
SAUGUS CENTER has 80 certified beds with approximately 64 residents. The facility is located at 266 LINCOLN AVENUE, SAUGUS, MA 01906.
Does SAUGUS CENTER have any deficiencies on record?
Yes, SAUGUS CENTER has 50 deficiencies on record from recent inspections. Of these, 4 are classified as causing actual harm or jeopardy.
Has SAUGUS CENTER received any fines or penalties?
Yes, SAUGUS CENTER has received 2 penalties totaling $66K.
Who owns SAUGUS CENTER?
SAUGUS CENTER is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was SAUGUS CENTER last inspected?
The most recent health inspection for SAUGUS CENTER was on Jun 16, 2025. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for SAUGUS CENTER?
SAUGUS CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial