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SKILLED NURSING FACILITY AT NORTH HILL (THE)

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SKILLED NURSING FACILITY AT NORTH HILL (THE) is a non profit - corporation facility in NEEDHAM, MA with 72 certified beds and a 4-star overall CMS rating. The facility has 11 deficiency records on file. Total penalties: $16K.

865 CENTRAL AVENUE, NEEDHAM, MA 02492

Phone: 7814449910

Overall Rating

4/5

Health Inspection

3/5

Staffing

5/5

Quality Measures

3/5

Long-Stay Quality

1/5

Facility Information

Provider Number
225281
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
72
Residents
65
In Hospital
No
County
Norfolk
Last Inspection
Jul 18, 2025

Staffing Data

RN Hours
1.47 (nat'l avg: 0.68)
LPN Hours
0.74
CNA Hours
4.12
Total Nursing Hours
6.33 (nat'l avg: 3.89)
PT Hours
0.07
Nursing Turnover
17.3%
RN Turnover
15.8%

What the CMS Record Reveals About SKILLED NURSING FACILITY AT NORTH HILL (THE)

SKILLED NURSING FACILITY AT NORTH HILL (THE) operates 72 certified beds in NEEDHAM, MA with approximately 65 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (5★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 11 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $16K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 6.33 total nursing hours per resident day (national average 3.89), with RN coverage at 1.47 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, SKILLED NURSING FACILITY AT NORTH HILL (THE) falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 17.3%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (11 most recent)

D — Isolated - Minimal harm Jul 18, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Aug 21, 2025

D — Isolated - Minimal harm Jul 18, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 21, 2025

E — Pattern - Minimal harm Jul 18, 2025 Tag: 0605

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 21, 2025

J — Isolated - Jeopardy Jan 15, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 29, 2025

J — Isolated - Jeopardy Jan 15, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 29, 2025

E — Pattern - Minimal harm Jul 11, 2024 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Aug 5, 2024

D — Isolated - Minimal harm Jul 11, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Aug 5, 2024

D — Isolated - Minimal harm Jul 11, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 5, 2024

D — Isolated - Minimal harm May 18, 2023 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 19, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 19, 2023

D — Isolated - Minimal harm May 18, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 19, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 31.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 2.5% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 4.1% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 1.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 5.8% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.6% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 98.8% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.8% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 27.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 11.4% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 100.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 1.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 17.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 21.8% Yes

Penalty History 1 penalties totaling $16K

Date Type Amount
Jan 15, 2025 Fine $16K

Frequently Asked Questions

What is the overall CMS rating for SKILLED NURSING FACILITY AT NORTH HILL (THE)?
SKILLED NURSING FACILITY AT NORTH HILL (THE) has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (3★), staffing levels (5★), and quality measures (3★).
What are the staffing levels at SKILLED NURSING FACILITY AT NORTH HILL (THE)?
SKILLED NURSING FACILITY AT NORTH HILL (THE) reports 6.33 total nursing hours per resident day (national average: 3.89). RN hours are 1.47 per resident day (national average: 0.68). Nursing staff turnover is 17.3%.
How many beds does SKILLED NURSING FACILITY AT NORTH HILL (THE) have?
SKILLED NURSING FACILITY AT NORTH HILL (THE) has 72 certified beds with approximately 65 residents. The facility is located at 865 CENTRAL AVENUE, NEEDHAM, MA 02492.
Does SKILLED NURSING FACILITY AT NORTH HILL (THE) have any deficiencies on record?
Yes, SKILLED NURSING FACILITY AT NORTH HILL (THE) has 11 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has SKILLED NURSING FACILITY AT NORTH HILL (THE) received any fines or penalties?
Yes, SKILLED NURSING FACILITY AT NORTH HILL (THE) has received 1 penalties totaling $16K.
Who owns SKILLED NURSING FACILITY AT NORTH HILL (THE)?
SKILLED NURSING FACILITY AT NORTH HILL (THE) is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was SKILLED NURSING FACILITY AT NORTH HILL (THE) last inspected?
The most recent health inspection for SKILLED NURSING FACILITY AT NORTH HILL (THE) was on Jul 18, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for SKILLED NURSING FACILITY AT NORTH HILL (THE)?
SKILLED NURSING FACILITY AT NORTH HILL (THE) is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial