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SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER

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SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER is a for profit - partnership facility in RICHMOND, VA with 195 certified beds and a 2-star overall CMS rating. The facility has 50 deficiency records on file. Total penalties: $39K.

7246 FOREST HILL AVE, RICHMOND, VA 23225

Phone: 8043207901

Overall Rating

2/5

Health Inspection

2/5

Staffing

1/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
495423
Ownership
For profit - Partnership
Provider Type
Medicare and Medicaid
Beds
195
Residents
177
In Hospital
No
County
Richmond City
Last Inspection
Sep 3, 2021

Staffing Data

RN Hours
0.54 (nat'l avg: 0.68)
LPN Hours
1.13
CNA Hours
1.88
Total Nursing Hours
3.55 (nat'l avg: 3.89)
PT Hours
0.05
Nursing Turnover
51.2%
RN Turnover
52.6%

What the CMS Record Reveals About SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER

SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER operates 195 certified beds in RICHMOND, VA with approximately 177 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (1★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 50 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 4 penalties totaling $39K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.55 total nursing hours per resident day (national average 3.89), with RN coverage at 0.54 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Partnership" ownership and operating as a "Medicare and Medicaid" provider, SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 51.2%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

D — Isolated - Minimal harm Jun 12, 2025 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 18, 2025

E — Pattern - Minimal harm Jun 12, 2025 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 18, 2025

E — Pattern - Minimal harm Jun 12, 2025 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 18, 2025

D — Isolated - Minimal harm Jun 12, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 18, 2025

D — Isolated - Minimal harm Jun 12, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jul 18, 2025

D — Isolated - Minimal harm Nov 7, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 22, 2024

D — Isolated - Minimal harm Nov 7, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 22, 2024

D — Isolated - Minimal harm Nov 7, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 22, 2024

E — Pattern - Minimal harm Feb 27, 2024 Tag: 0921

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Category: Environmental Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Feb 27, 2024 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Apr 1, 2024

E — Pattern - Minimal harm Feb 27, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Feb 27, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 8, 2024

D — Isolated - Minimal harm Feb 27, 2024 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 8, 2024

G — Isolated - Actual harm Feb 27, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jan 8, 2024

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 11, 2023

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 11, 2023

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 11, 2023

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Aug 11, 2023

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Aug 11, 2023

D — Isolated - Minimal harm Jul 17, 2023 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Aug 11, 2023

E — Pattern - Minimal harm Sep 3, 2021 Tag: 0886

Perform COVID19 testing on residents and staff.

Category: Infection Control Deficiencies

Corrected: Oct 12, 2021

F — Widespread - Minimal harm Sep 3, 2021 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Oct 12, 2021

F — Widespread - Minimal harm Sep 3, 2021 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0687

Provide appropriate foot care.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 12, 2021

E — Pattern - Minimal harm Sep 3, 2021 Tag: 0680

Ensure the activities program is directed by a qualified professional.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0583

Keep residents' personal and medical records private and confidential.

Category: Resident Rights Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Sep 3, 2021 Tag: 0573

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Category: Resident Rights Deficiencies

Corrected: Oct 12, 2021

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0801

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Category: Nutrition and Dietary Deficiencies

Corrected: Nov 6, 2018

E — Pattern - Minimal harm Oct 4, 2018 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Nov 6, 2018

E — Pattern - Minimal harm Oct 4, 2018 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0744

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 6, 2018

G — Isolated - Actual harm Oct 4, 2018 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0606

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 6, 2018

D — Isolated - Minimal harm Oct 4, 2018 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 6, 2018

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 3.9% Yes
Percentage of long-stay residents who lose too much weight Long Stay 9.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.2% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.3% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 78.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 2.9% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 83.2% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 75.7% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 7.5% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 13.6% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 81.8% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 58.9% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.9% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 15.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 12.3% Yes

Penalty History 4 penalties totaling $39K

Date Type Amount
Feb 27, 2024 Fine $12K
Jan 22, 2024 Fine $7K
Dec 26, 2023 Fine $3K

Frequently Asked Questions

What is the overall CMS rating for SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER?
SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (1★), and quality measures (5★).
What are the staffing levels at SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER?
SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER reports 3.55 total nursing hours per resident day (national average: 3.89). RN hours are 0.54 per resident day (national average: 0.68). Nursing staff turnover is 51.2%.
How many beds does SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER have?
SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER has 195 certified beds with approximately 177 residents. The facility is located at 7246 FOREST HILL AVE, RICHMOND, VA 23225.
Does SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER have any deficiencies on record?
Yes, SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER has 50 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER received any fines or penalties?
Yes, SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER has received 4 penalties totaling $39K.
Who owns SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER?
SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER is classified as "For profit - Partnership" ownership. The facility type is "Medicare and Medicaid".
When was SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER last inspected?
The most recent health inspection for SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER was on Sep 3, 2021. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER?
SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial