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CMS Nursing Home Compare · March 2026

Sunterra Springs Independence

19200 E 37th Terrace S, Independence, MO 64057 · All homes in Independence

Sunterra Springs Independence, a 38-bed for profit - limited liability company nursing facility in Independence, MO, holds a 5-star CMS overall rating - well above the 3.0-star national average, with nurse staffing above the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 8163353008

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5 / 5
Much above average · CMS overall · nat'l 3.0
4.00
About average · nurse hrs/day · nat'l 3.89
22
Inspection findings
$0
Federal penalties (0)

Health Inspection

4/5

Staffing

2/5

Quality Measures

5/5

Long-Stay Quality

N/A

Facility Information

Provider Number
265864
Ownership
For profit - Limited Liability company
Provider Type
Medicare
Beds
38
Residents
36
In Hospital
No
County
Jackson
Last Inspection
Feb 10, 2025

Staffing Data

How the 4.00 total nursing hours per resident-day are staffed:

RN Hours
0.73 (nat'l avg: 0.68)
LPN Hours
1.20
CNA Hours
2.07
Total Nursing Hours
4.00 (nat'l avg: 3.89)
PT Hours
0.33
Nursing Turnover
68.9%
RN Turnover
42.9%

What the CMS Record Reveals About Sunterra Springs Independence

Sunterra Springs Independence operates 38 certified beds in Independence, MO with approximately 36 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (4★), staffing levels (2★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 22 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues, if any, did not rise to the enforcement threshold. Staffing is reported at 4.00 total nursing hours per resident day (national average 3.89), with RN coverage at 0.73 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare" provider, Sunterra Springs Independence falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 68.9%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (22 most recent)

D - Isolated - Minimal harm Feb 10, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 27, 2025

D - Isolated - Minimal harm Feb 10, 2025 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Mar 27, 2025

D - Isolated - Minimal harm Feb 10, 2025 Tag: 0699

Provide care or services that was trauma informed and/or culturally competent.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 27, 2025

D - Isolated - Minimal harm Dec 10, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 15, 2025

D - Isolated - Minimal harm Dec 26, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Dec 2, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0848

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Category: Administration Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0847

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Category: Administration Deficiencies

Corrected: Jul 21, 2023

D - Isolated - Minimal harm Jun 8, 2023 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 21, 2023

D - Isolated - Minimal harm Jun 8, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 21, 2023

D - Isolated - Minimal harm Jun 8, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 21, 2023

D - Isolated - Minimal harm Jun 8, 2023 Tag: 0661

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Jun 8, 2023 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jul 21, 2023

E - Pattern - Minimal harm Sep 29, 2021 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Nov 12, 2021

E - Pattern - Minimal harm Sep 29, 2021 Tag: 0730

Observe each nurse aide's job performance and give regular training.

Category: Nursing and Physician Services Deficiencies

Corrected: Nov 12, 2021

D - Isolated - Minimal harm Sep 29, 2021 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 12, 2021

D - Isolated - Minimal harm Sep 29, 2021 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 12, 2021

E - Pattern - Minimal harm Sep 29, 2021 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 12, 2021

D - Isolated - Minimal harm Sep 29, 2021 Tag: 0602

Protect each resident from the wrongful use of the resident's belongings or money.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 12, 2021

D - Isolated - Minimal harm Sep 29, 2021 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Nov 12, 2021

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay N/A Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay N/A Yes
Percentage of long-stay residents with a urinary tract infection Long Stay N/A Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay N/A Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay N/A Yes
Percentage of long-stay residents with pressure ulcers Long Stay N/A Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay N/A Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.1% Yes
Percentage of long-stay residents who lose too much weight Long Stay N/A No
Percentage of long-stay residents who have depressive symptoms Long Stay N/A No
Percentage of long-stay residents who were physically restrained Long Stay N/A No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay N/A No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay N/A No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay N/A No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay N/A No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 98.8% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 96.8% No

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for Sunterra Springs Independence?
Sunterra Springs Independence has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (4★), staffing levels (2★), and quality measures (5★).
What are the staffing levels at Sunterra Springs Independence?
Sunterra Springs Independence reports 4.00 total nursing hours per resident day (national average: 3.89). RN hours are 0.73 per resident day (national average: 0.68). Nursing staff turnover is 68.9%.
How many beds does Sunterra Springs Independence have?
Sunterra Springs Independence has 38 certified beds with approximately 36 residents. The facility is located at 19200 E 37th Terrace S, Independence, MO 64057.
Does Sunterra Springs Independence have any deficiencies on record?
Yes, Sunterra Springs Independence has 22 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has Sunterra Springs Independence received any fines or penalties?
No, Sunterra Springs Independence has no fines or penalties on record.
Who owns Sunterra Springs Independence?
Sunterra Springs Independence is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare".
When was Sunterra Springs Independence last inspected?
The most recent health inspection for Sunterra Springs Independence was on Feb 10, 2025. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for Sunterra Springs Independence?
Sunterra Springs Independence is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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