PlainNursing
CMS Nursing Home Compare · March 2026

Sunterra Springs Springfield

4935 S National Ave, Springfield, MO 65810 · All homes in Springfield

Sunterra Springs Springfield, a 38-bed for profit - limited liability company nursing facility in Springfield, MO, holds a 2-star CMS overall rating - below the 3.0-star national average, with nurse staffing above the national norm. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 4177208050

Build a private shortlist as you compare, saved on this device, no account needed.

2 / 5
Below average · CMS overall · nat'l 3.0
4.02
About average · nurse hrs/day · nat'l 3.89
21
Inspection findings · 1 serious
$70K
Federal penalties (13)

Health Inspection

2/5

Staffing

4/5

Quality Measures

4/5

Long-Stay Quality

N/A

Facility Information

Provider Number
265871
Ownership
For profit - Limited Liability company
Provider Type
Medicare
Beds
38
Residents
37
In Hospital
No
County
Greene
Last Inspection
Jun 2, 2025

Staffing Data

How the 4.02 total nursing hours per resident-day are staffed:

RN Hours
1.34 (nat'l avg: 0.68)
LPN Hours
0.88
CNA Hours
1.80
Total Nursing Hours
4.02 (nat'l avg: 3.89)
PT Hours
0.32
Nursing Turnover
58.1%
RN Turnover
36.4%

What the CMS Record Reveals About Sunterra Springs Springfield

Sunterra Springs Springfield operates 38 certified beds in Springfield, MO with approximately 37 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 21 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 13 penalties totaling $70K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.02 total nursing hours per resident day (national average 3.89), with RN coverage at 1.34 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare" provider, Sunterra Springs Springfield falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 58.1%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (21 most recent)

D - Isolated - Minimal harm Jun 2, 2025 Tag: 0697

Provide safe, appropriate pain management for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 11, 2025

D - Isolated - Minimal harm Mar 4, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 18, 2025

D - Isolated - Minimal harm Aug 5, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 19, 2024

D - Isolated - Minimal harm Aug 5, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 19, 2024

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 21, 2023

F - Widespread - Minimal harm Nov 9, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Dec 21, 2023

E - Pattern - Minimal harm Nov 9, 2023 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Nov 9, 2023 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Dec 21, 2023

D - Isolated - Minimal harm Sep 12, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 11, 2023

D - Isolated - Minimal harm Sep 12, 2023 Tag: 0602

Protect each resident from the wrongful use of the resident's belongings or money.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 11, 2023

J - Isolated - Jeopardy Jul 18, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Jul 14, 2023

D - Isolated - Minimal harm Jul 18, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 3, 2023

E - Pattern - Minimal harm Jul 29, 2021 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Oct 20, 2021

D - Isolated - Minimal harm Jul 29, 2021 Tag: 0806

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 20, 2021

E - Pattern - Minimal harm Jul 29, 2021 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 20, 2021

D - Isolated - Minimal harm Jul 18, 2019 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Aug 16, 2019

D - Isolated - Minimal harm Jul 18, 2019 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Aug 16, 2019

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay N/A Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay N/A Yes
Percentage of long-stay residents with a urinary tract infection Long Stay N/A Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay N/A Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay N/A Yes
Percentage of long-stay residents with pressure ulcers Long Stay N/A Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay N/A Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay N/A No
Percentage of long-stay residents who have depressive symptoms Long Stay N/A No
Percentage of long-stay residents who were physically restrained Long Stay N/A No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay N/A No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay N/A No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay N/A No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay N/A No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 62.5% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 54.4% No

Penalty History 13 penalties totaling $70K

Date Type Amount
Jun 2, 2025 Payment Denial -
Oct 10, 2023 Fine $5K
Oct 2, 2023 Fine $5K
Sep 25, 2023 Fine $5K
Sep 18, 2023 Fine $5K
Sep 11, 2023 Fine $5K
Sep 5, 2023 Fine $5K
Aug 28, 2023 Fine $5K
Aug 21, 2023 Fine $5K
Aug 14, 2023 Fine $4K
Aug 7, 2023 Fine $4K
Jul 18, 2023 Fine $13K
Jul 17, 2023 Fine $10K
Jun 26, 2023 Fine $2K

Frequently Asked Questions

What is the overall CMS rating for Sunterra Springs Springfield?
Sunterra Springs Springfield has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (4★).
What are the staffing levels at Sunterra Springs Springfield?
Sunterra Springs Springfield reports 4.02 total nursing hours per resident day (national average: 3.89). RN hours are 1.34 per resident day (national average: 0.68). Nursing staff turnover is 58.1%.
How many beds does Sunterra Springs Springfield have?
Sunterra Springs Springfield has 38 certified beds with approximately 37 residents. The facility is located at 4935 S National Ave, Springfield, MO 65810.
Does Sunterra Springs Springfield have any deficiencies on record?
Yes, Sunterra Springs Springfield has 21 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has Sunterra Springs Springfield received any fines or penalties?
Yes, Sunterra Springs Springfield has received 13 penalties totaling $70K.
Who owns Sunterra Springs Springfield?
Sunterra Springs Springfield is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare".
When was Sunterra Springs Springfield last inspected?
The most recent health inspection for Sunterra Springs Springfield was on Jun 2, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for Sunterra Springs Springfield?
Sunterra Springs Springfield is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

Found this useful? Share Sunterra Springs Springfield's record.