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CMS Nursing Home Compare · March 2026

The Cardinal at North Hills

311 Garden at North Hills Street, Raleigh, NC 27609 · All homes in Raleigh

The Cardinal at North Hills, a 15-bed for profit - limited liability company nursing facility in Raleigh, NC, holds a 4-star CMS overall rating - well above the 3.0-star national average. 1 inspection finding reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 9842048444

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4 / 5
Above average · CMS overall · nat'l 3.0
N/A
nurse hrs/day · nat'l 3.89
4
Inspection findings · 1 serious
$8K
Federal penalties (1)

Health Inspection

4/5

Staffing

N/A

Quality Measures

3/5

Long-Stay Quality

N/A

Facility Information

Provider Number
345572
Ownership
For profit - Limited Liability company
Provider Type
Medicare
Beds
15
Residents
13
In Hospital
No
County
Wake
Last Inspection
Sep 10, 2025

Staffing Data

RN Hours
N/A (nat'l avg: 0.68)
LPN Hours
N/A
CNA Hours
N/A
Total Nursing Hours
N/A (nat'l avg: 3.89)
PT Hours
N/A

What the CMS Record Reveals About The Cardinal at North Hills

The Cardinal at North Hills operates 15 certified beds in Raleigh, NC with approximately 13 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (4★), staffing levels (N/A★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 4 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $8K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare" provider, The Cardinal at North Hills falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (4 most recent)

D - Isolated - Minimal harm Sep 10, 2025 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Oct 8, 2025

F - Widespread - Minimal harm Sep 10, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 8, 2025

F - Widespread - Minimal harm Sep 21, 2023 Tag: 0851

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Category: Administration Deficiencies

Corrected: Oct 13, 2023

G - Isolated - Actual harm Sep 21, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 16, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay N/A Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 3.0% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 11.4% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay N/A Yes
Percentage of long-stay residents with pressure ulcers Long Stay 5.4% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay N/A Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 6.5% Yes
Percentage of long-stay residents who lose too much weight Long Stay 12.5% No
Percentage of long-stay residents who have depressive symptoms Long Stay 0.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 60.0% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 46.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay N/A No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 22.2% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 32.2% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 40.6% No

Penalty History 1 penalties totaling $8K

Date Type Amount
Sep 21, 2023 Fine $8K

Frequently Asked Questions

What is the overall CMS rating for The Cardinal at North Hills?
The Cardinal at North Hills has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (4★), staffing levels (null★), and quality measures (3★).
What are the staffing levels at The Cardinal at North Hills?
The Cardinal at North Hills reports N/A total nursing hours per resident day (national average: 3.89). RN hours are N/A per resident day (national average: 0.68).
How many beds does The Cardinal at North Hills have?
The Cardinal at North Hills has 15 certified beds with approximately 13 residents. The facility is located at 311 Garden at North Hills Street, Raleigh, NC 27609.
Does The Cardinal at North Hills have any deficiencies on record?
Yes, The Cardinal at North Hills has 4 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has The Cardinal at North Hills received any fines or penalties?
Yes, The Cardinal at North Hills has received 1 penalties totaling $8K.
Who owns The Cardinal at North Hills?
The Cardinal at North Hills is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare".
When was The Cardinal at North Hills last inspected?
The most recent health inspection for The Cardinal at North Hills was on Sep 10, 2025. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for The Cardinal at North Hills?
The Cardinal at North Hills is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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