PlainNursing
CMS Nursing Home Compare · August 2026

The Center at Advocate

111 Orient Avenue, East Boston, MA 02128

The Center at Advocate, a 190-bed for profit - limited liability company nursing facility in East Boston, MA, holds a 1-star CMS overall rating - below the 3.0-star national average, ranking #318 of 338 rated homes in MA on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 6 inspection findings reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 6174556115

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1 / 5
Much below average · CMS overall · nat'l 3.0
#318 of 338
In-state rank among rated MA homes
3.28
Well below average · nurse hrs/day · nat'l 3.86
50
Inspection findings · 6 serious

The verdict

The Center at Advocate, a 190-bed for profit - limited liability company nursing facility in East Boston, MA, holds a 1-star CMS overall rating - below the 3.0-star national average, ranking #318 of 338 rated homes in MA on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 6 inspection findings reached the actual-harm or immediate-jeopardy level.

1 / 5
CMS overall · national 3.0
#318 of 338
In-state rank among rated MA homes
3.28
Nurse hrs/resident-day · national 3.86
50
Inspection findings · 6 serious

CMS force-curves overall stars within each state; read health, staffing, and quality sub-ratings alongside the headline.

In-state ownership mix · peer inventory

How 341 MA nursing homes split by ownership sector

This facility is recorded as For profit - Limited Liability company. Sector buckets collapse CMS ownership_type into For-profit, Nonprofit, and Government, orthogonal to the RN/LPN/CNA hour bar below.

Health Inspection

1/5

Staffing

2/5

Quality Measures

2/5

Long-Stay Quality

2/5

Facility Information

Provider Number
225413
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
190
Residents
158
In Hospital
No
County
Suffolk
Last Inspection
Jun 5, 2025

Staffing Data

How the 3.28 total nursing hours per resident-day are staffed:

RN Hours
0.38 (nat'l avg: 0.69)
LPN Hours
0.99
CNA Hours
1.90
Total Nursing Hours
3.28 (nat'l avg: 3.86)
PT Hours
0.07
Nursing Turnover
41.5%
RN Turnover
44.4%

What the CMS Record Reveals About The Center at Advocate

According to CMS Nursing Home Compare, The Center at Advocate ranks #318 of 338 rated nursing homes in MA on overall stars (tie-broken by health+staffing+quality, then fewer fines). The Center at Advocate operates 190 certified beds in East Boston, MA with approximately 158 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars (health inspection 1★ · staffing 2★ · quality 2★).

The inspection file contains 50 deficiency records from recent surveys, of which 6 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. CMS enforcement records show 2 penalties totaling $69K levied against this facility. Staffing is reported at 3.28 total nursing hours per resident day (national average 3.86), with RN coverage at 0.38 per resident day.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, The Center at Advocate falls into a category where comparative context matters. Reported nursing staff turnover at this facility is 41.5% (CMS payroll-based measure).

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify the same record on Medicare.gov Care Compare and with the facility or your state survey agency before making placement decisions.

Deficiency History (50 most recent)

D - Isolated - Minimal harm Dec 19, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Feb 11, 2026

D - Isolated - Minimal harm Dec 19, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 11, 2026

D - Isolated - Minimal harm Dec 19, 2025 Tag: 0561

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Category: Resident Rights Deficiencies

Corrected: Nov 21, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0699

Provide care or services that was trauma informed and/or culturally competent.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Jun 5, 2025 Tag: 0585

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Category: Resident Rights Deficiencies

Corrected: Jun 30, 2025

D - Isolated - Minimal harm Apr 23, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Apr 23, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Mar 29, 2025

D - Isolated - Minimal harm Apr 23, 2025 Tag: 0700

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Apr 23, 2025 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Apr 23, 2025 Tag: 0553

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Category: Resident Rights Deficiencies

Corrected: May 21, 2025

G - Isolated - Actual harm Apr 23, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 21, 2025

D - Isolated - Minimal harm Nov 4, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 20, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0838

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Category: Administration Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0805

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0699

Provide care or services that was trauma informed and/or culturally competent.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0645

PASARR screening for Mental disorders or Intellectual Disabilities

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jun 27, 2024

D - Isolated - Minimal harm Jun 10, 2024 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jun 27, 2024

E - Pattern - Minimal harm Jun 10, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 27, 2024

E - Pattern - Minimal harm Jun 10, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 27, 2024

E - Pattern - Minimal harm Jun 10, 2024 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Jun 27, 2024

E - Pattern - Minimal harm Jun 10, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 27, 2024

F - Widespread - Minimal harm Jun 10, 2024 Tag: 0882

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Category: Infection Control Deficiencies

Corrected: Jun 27, 2024

F - Widespread - Minimal harm Jun 10, 2024 Tag: 0730

Observe each nurse aide's job performance and give regular training.

Category: Nursing and Physician Services Deficiencies

Corrected: Jun 27, 2024

G - Isolated - Actual harm Jun 10, 2024 Tag: 0745

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

G - Isolated - Actual harm Jun 10, 2024 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

J - Isolated - Jeopardy Jun 10, 2024 Tag: 0835

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Category: Administration Deficiencies

Corrected: Jun 27, 2024

J - Isolated - Jeopardy Jun 10, 2024 Tag: 0742

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

J - Isolated - Jeopardy Jun 10, 2024 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 27, 2024

B - Pattern - No harm Apr 26, 2023 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: May 22, 2023

B - Pattern - No harm Apr 26, 2023 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: May 22, 2023

D - Isolated - Minimal harm Apr 26, 2023 Tag: 0808

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Category: Nutrition and Dietary Deficiencies

Corrected: May 22, 2023

D - Isolated - Minimal harm Apr 26, 2023 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: May 22, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 13.0% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.6% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.9% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.2% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 13.6% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 6.7% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 20.9% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 11.4% No
Percentage of long-stay residents who have depressive symptoms Long Stay 35.9% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 97.3% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 12.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 30.9% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 94.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 95.8% No

Penalty History 2 penalties totaling $69K

Date Type Amount
Apr 23, 2025 Fine $15K
Jun 10, 2024 Fine $54K

Nationwide facilities with similar scale or staffing

Two data-derived peer sets for The Center at Advocate, both outside MA so the neighborhoods are not the same-state geography list below.

What the CMS records show for The Center at Advocate

The health, staffing, and quality sub-ratings above often diverge from the CMS overall headline. Use those components and the inspection findings to read the full file, not the overall star alone.

  • The MA registry aggregates state averages and the highest-rated homes in this cohort. View MA registry
  • Peer homes near 190 beds show how CMS stars vary at a similar scale in MA. Compare a similar-size peer
  • CMS publishes separate fields for inspections, nurse staffing hours, and quality measures; the guide explains how each star is computed. How CMS ratings work

CMS refreshes Nursing Home Compare quarterly (current extract: August 2026). PlainNursing describes published records; it does not establish suitability, availability, admissions, or individual outcomes.

Frequently Asked Questions

What is the overall CMS rating for The Center at Advocate?
The Center at Advocate has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (1★), staffing levels (2★), and quality measures (2★).
Where does The Center at Advocate rank among nursing homes in MA?
According to CMS Nursing Home Compare overall stars (with health+staffing+quality tie-breaks, then fewer fines), The Center at Advocate ranks 318th among 338 rated nursing homes in MA (#318 of 338). CMS force-curves the overall star within each state, so this peer set is the honest comparison.
What are the staffing levels at The Center at Advocate?
The Center at Advocate reports 3.28 total nursing hours per resident day (national average: 3.86). RN hours are 0.38 per resident day (national average: 0.69). Nursing staff turnover is 41.5%.
How many beds does The Center at Advocate have?
The Center at Advocate has 190 certified beds with approximately 158 residents. The facility is located at 111 Orient Avenue, East Boston, MA 02128.
Does The Center at Advocate have any deficiencies on record?
Yes, The Center at Advocate has 50 deficiencies on record from recent inspections. Of these, 6 are classified as causing actual harm or jeopardy.
Has The Center at Advocate received any fines or penalties?
Yes, The Center at Advocate has received 2 penalties totaling $69K.
Who owns The Center at Advocate?
The Center at Advocate is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was The Center at Advocate last inspected?
The most recent health inspection for The Center at Advocate was on Jun 5, 2025. The facility received a health inspection rating of 1 out of 5 stars.
What quality measures are tracked for The Center at Advocate?
The Center at Advocate is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Verify the same CCN on Medicare.gov Care Compare and with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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