THE SUITES AT JORDAN RIVER
Open-data reference.
THE SUITES AT JORDAN RIVER is a non profit - corporation facility in COLLIERVILLE, TN with 60 certified beds and a 2-star overall CMS rating. The facility has 8 deficiency records on file. Total penalties: $27K.
10001 CROOKED CREEK RD, SUITE 501, COLLIERVILLE, TN 38017
Phone: 9017798200
Overall Rating
Health Inspection
Staffing
Quality Measures
Long-Stay Quality
Facility Information
- Provider Number
- 445541
- Ownership
- Non profit - Corporation
- Provider Type
- Medicare
- Beds
- 60
- Residents
- 54
- In Hospital
- No
- County
- Shelby
- Last Inspection
- Mar 27, 2025
Staffing Data
- RN Hours
- 0.46 (nat'l avg: 0.68)
- LPN Hours
- 1.25
- CNA Hours
- 2.68
- Total Nursing Hours
- 4.40 (nat'l avg: 3.89)
- PT Hours
- 0.14
- Nursing Turnover
- 70.9%
- RN Turnover
- 70.6%
What the CMS Record Reveals About THE SUITES AT JORDAN RIVER
THE SUITES AT JORDAN RIVER operates 60 certified beds in COLLIERVILLE, TN with approximately 54 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (2★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.
The inspection file contains 8 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 7 penalties totaling $27K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.40 total nursing hours per resident day (national average 3.89), with RN coverage at 0.46 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.
Classified as "Non profit - Corporation" ownership and operating as a "Medicare" provider, THE SUITES AT JORDAN RIVER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 70.9%, above the level where continuity of care typically begins to suffer. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.
Deficiency History (8 most recent)
Ensure a qualified health professional conducts resident assessments.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Apr 25, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Apr 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
Corrected: Apr 25, 2025
Provide and implement an infection prevention and control program.
Category: Infection Control Deficiencies
Corrected: Apr 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Category: Nutrition and Dietary Deficiencies
Corrected: Apr 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Category: Quality of Life and Care Deficiencies
Corrected: Apr 25, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Category: Resident Assessment and Care Planning Deficiencies
Corrected: Apr 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Category: Resident Rights Deficiencies
Corrected: Apr 25, 2025
Quality Measures
| Measure | Type | Score | Used in Rating |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 23.5% | Yes |
| Percentage of long-stay residents who lose too much weight | Long Stay | 2.7% | No |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.7% | Yes |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.6% | Yes |
| Percentage of long-stay residents who have depressive symptoms | Long Stay | 0.0% | No |
| Percentage of long-stay residents who were physically restrained | Long Stay | 0.0% | No |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | Yes |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | Long Stay | 40.2% | No |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | Short Stay | 25.4% | No |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.5% | Yes |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | N/A | Yes |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | Long Stay | 22.1% | No |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Long Stay | 45.5% | No |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Short Stay | 29.8% | No |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.1% | Yes |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | Long Stay | 13.0% | No |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.5% | Yes |
Penalty History 7 penalties totaling $27K
| Date | Type | Amount |
|---|---|---|
| Aug 14, 2023 | Fine | $4K |
| Aug 7, 2023 | Fine | $4K |
| Jul 17, 2023 | Fine | $10K |
| Jun 26, 2023 | Fine | $2K |
| Jun 20, 2023 | Fine | $2K |
| Jun 12, 2023 | Fine | $2K |
| May 23, 2023 | Fine | $3K |
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County Health Data
Health outcomes, access, and quality metrics for Shelby on PlainHealth
Frequently Asked Questions
What is the overall CMS rating for THE SUITES AT JORDAN RIVER?
What are the staffing levels at THE SUITES AT JORDAN RIVER?
How many beds does THE SUITES AT JORDAN RIVER have?
Does THE SUITES AT JORDAN RIVER have any deficiencies on record?
Has THE SUITES AT JORDAN RIVER received any fines or penalties?
Who owns THE SUITES AT JORDAN RIVER?
When was THE SUITES AT JORDAN RIVER last inspected?
What quality measures are tracked for THE SUITES AT JORDAN RIVER?
Data Sources
Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.
Read our methodology — how this data is sourced, computed, and verified.