PlainNursing
CMS Nursing Home Compare · August 2026

The Villa at West Branch

445 South Valley Street, West Branch, MI 48661

The Villa at West Branch, a 70-bed for profit - corporation nursing facility in West Branch, MI, holds a 3-star CMS overall rating - right around the 3.0-star national average, ranking #238 of 420 rated homes in MI on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 5 inspection findings reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 9893453600

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3 / 5
Average · CMS overall · nat'l 3.0
#238 of 420
In-state rank among rated MI homes
3.77
About average · nurse hrs/day · nat'l 3.86
40
Inspection findings · 5 serious

The verdict

The Villa at West Branch, a 70-bed for profit - corporation nursing facility in West Branch, MI, holds a 3-star CMS overall rating - right around the 3.0-star national average, ranking #238 of 420 rated homes in MI on CMS overall stars (with health+staffing+quality tie-breaks), with nurse staffing below the national norm. 5 inspection findings reached the actual-harm or immediate-jeopardy level.

3 / 5
CMS overall · national 3.0
#238 of 420
In-state rank among rated MI homes
3.77
Nurse hrs/resident-day · national 3.86
40
Inspection findings · 5 serious

CMS force-curves overall stars within each state; read health, staffing, and quality sub-ratings alongside the headline.

In-state ownership mix · peer inventory

How 422 MI nursing homes split by ownership sector

This facility is recorded as For profit - Corporation. Sector buckets collapse CMS ownership_type into For-profit, Nonprofit, and Government, orthogonal to the RN/LPN/CNA hour bar below.

Health Inspection

2/5

Staffing

3/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
235414
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
70
Residents
59
In Hospital
No
County
Ogemaw
Last Inspection
Apr 29, 2025

Staffing Data

How the 3.77 total nursing hours per resident-day are staffed:

RN Hours
0.75 (nat'l avg: 0.69)
LPN Hours
0.72
CNA Hours
2.30
Total Nursing Hours
3.77 (nat'l avg: 3.86)
PT Hours
0.02
Nursing Turnover
58.7%
RN Turnover
73.7%

What the CMS Record Reveals About The Villa at West Branch

According to CMS Nursing Home Compare, The Villa at West Branch ranks #238 of 420 rated nursing homes in MI on overall stars (tie-broken by health+staffing+quality, then fewer fines). The Villa at West Branch operates 70 certified beds in West Branch, MI with approximately 59 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars (health inspection 2★ · staffing 3★ · quality 5★).

The inspection file contains 40 deficiency records from recent surveys, of which 5 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $56K against this provider. Per resident day, this facility reports 3.77 total nursing hours (national average 3.86) and 0.75 RN hours.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, The Villa at West Branch falls into a category where comparative context matters. Reported nursing staff turnover at this facility is 58.7% (CMS payroll-based measure).

Why sub-scores and the CMS methodology matter

The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results, staffing levels, and quality measures. Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. The staffing metric in particular is the one most strongly tied to resident outcomes in peer-reviewed literature.

For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify the same record on Medicare.gov Care Compare and with the facility or your state survey agency before making placement decisions.

Deficiency History (40 most recent)

D - Isolated - Minimal harm Aug 22, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 15, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0803

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Category: Nutrition and Dietary Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0700

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Category: Quality of Life and Care Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: May 28, 2025

D - Isolated - Minimal harm Apr 29, 2025 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: May 28, 2025

E - Pattern - Minimal harm Apr 29, 2025 Tag: 0847

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Category: Administration Deficiencies

Corrected: May 28, 2025

E - Pattern - Minimal harm Apr 29, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: May 28, 2025

F - Widespread - Minimal harm Apr 29, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: May 28, 2025

F - Widespread - Minimal harm Apr 29, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: May 28, 2025

F - Widespread - Minimal harm Apr 29, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: May 28, 2025

G - Isolated - Actual harm May 9, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0851

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Category: Administration Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

D - Isolated - Minimal harm May 9, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

E - Pattern - Minimal harm May 9, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jun 13, 2024

E - Pattern - Minimal harm May 9, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jun 13, 2024

E - Pattern - Minimal harm May 9, 2024 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Jun 13, 2024

F - Widespread - Minimal harm May 9, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jun 13, 2024

G - Isolated - Actual harm May 9, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 13, 2024

G - Isolated - Actual harm Sep 7, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 14, 2023

D - Isolated - Minimal harm May 24, 2023 Tag: 0881

Implement a program that monitors antibiotic use.

Category: Infection Control Deficiencies

Corrected: Jul 12, 2023

D - Isolated - Minimal harm May 24, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jul 12, 2023

D - Isolated - Minimal harm May 24, 2023 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 12, 2023

D - Isolated - Minimal harm May 24, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 12, 2023

D - Isolated - Minimal harm May 24, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 12, 2023

E - Pattern - Minimal harm May 24, 2023 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jul 12, 2023

E - Pattern - Minimal harm May 24, 2023 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jul 12, 2023

E - Pattern - Minimal harm May 24, 2023 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Jul 12, 2023

F - Widespread - Minimal harm May 24, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 12, 2023

F - Widespread - Minimal harm May 24, 2023 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Jul 12, 2023

G - Isolated - Actual harm May 24, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 12, 2023

G - Isolated - Actual harm May 24, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 12, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 9.9% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 7.8% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 13.3% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 0.4% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 13.7% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.0% No
Percentage of long-stay residents who have depressive symptoms Long Stay 76.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.5% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 22.6% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 95.8% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 23.5% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 94.9% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 87.3% No

Penalty History 1 penalties totaling $56K

Date Type Amount
May 9, 2024 Fine $56K

Nationwide facilities with similar scale or staffing

Two data-derived peer sets for The Villa at West Branch, both outside MI so the neighborhoods are not the same-state geography list below.

What the CMS records show for The Villa at West Branch

The health, staffing, and quality sub-ratings above often diverge from the CMS overall headline. Use those components and the inspection findings to read the full file, not the overall star alone.

  • The MI registry aggregates state averages and the highest-rated homes in this cohort. View MI registry
  • Peer homes near 70 beds show how CMS stars vary at a similar scale in MI. Compare a similar-size peer
  • CMS publishes separate fields for inspections, nurse staffing hours, and quality measures; the guide explains how each star is computed. How CMS ratings work

CMS refreshes Nursing Home Compare quarterly (current extract: August 2026). PlainNursing describes published records; it does not establish suitability, availability, admissions, or individual outcomes.

Frequently Asked Questions

What is the overall CMS rating for The Villa at West Branch?
The Villa at West Branch has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (5★).
Where does The Villa at West Branch rank among nursing homes in MI?
According to CMS Nursing Home Compare overall stars (with health+staffing+quality tie-breaks, then fewer fines), The Villa at West Branch ranks 238th among 420 rated nursing homes in MI (#238 of 420). CMS force-curves the overall star within each state, so this peer set is the honest comparison.
What are the staffing levels at The Villa at West Branch?
The Villa at West Branch reports 3.77 total nursing hours per resident day (national average: 3.86). RN hours are 0.75 per resident day (national average: 0.69). Nursing staff turnover is 58.7%.
How many beds does The Villa at West Branch have?
The Villa at West Branch has 70 certified beds with approximately 59 residents. The facility is located at 445 South Valley Street, West Branch, MI 48661.
Does The Villa at West Branch have any deficiencies on record?
Yes, The Villa at West Branch has 40 deficiencies on record from recent inspections. Of these, 5 are classified as causing actual harm or jeopardy.
Has The Villa at West Branch received any fines or penalties?
Yes, The Villa at West Branch has received 1 penalties totaling $56K.
Who owns The Villa at West Branch?
The Villa at West Branch is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was The Villa at West Branch last inspected?
The most recent health inspection for The Villa at West Branch was on Apr 29, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for The Villa at West Branch?
The Villa at West Branch is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.
Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Verify the same CCN on Medicare.gov Care Compare and with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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