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CMS Nursing Home Compare · March 2026

The Willows at Springhurst

3001 N. Hurstbourne Parkway, Louisville, KY 40241 · All homes in Louisville

The Willows at Springhurst, a 52-bed for profit - corporation nursing facility in Louisville, KY, holds a 3-star CMS overall rating - right around the 3.0-star national average, with nurse staffing above the national norm. No recent finding reached the actual-harm level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 5024123775

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3 / 5
Average · CMS overall · nat'l 3.0
4.13
Above average · nurse hrs/day · nat'l 3.89
11
Inspection findings
$0
Federal penalties (0)

Health Inspection

2/5

Staffing

4/5

Quality Measures

5/5

Long-Stay Quality

4/5

Facility Information

Provider Number
185305
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
52
Residents
48
In Hospital
No
County
Jefferson
Last Inspection
Dec 3, 2025

Staffing Data

How the 4.13 total nursing hours per resident-day are staffed:

RN Hours
1.13 (nat'l avg: 0.68)
LPN Hours
0.77
CNA Hours
2.23
Total Nursing Hours
4.13 (nat'l avg: 3.89)
PT Hours
0.10
Nursing Turnover
35.6%
RN Turnover
33.3%

What the CMS Record Reveals About The Willows at Springhurst

The Willows at Springhurst operates 52 certified beds in Louisville, KY with approximately 48 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 11 deficiency records from recent surveys, all falling in the no-harm or minimal-harm bands of the CMS scope-and-severity grid. No fines or payment denials have been assessed against this provider, suggesting issues, if any, did not rise to the enforcement threshold. Staffing is reported at 4.13 total nursing hours per resident day (national average 3.89), with RN coverage at 1.13 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, The Willows at Springhurst falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 35.6%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (11 most recent)

D - Isolated - Minimal harm Dec 3, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 19, 2025

F - Widespread - Minimal harm Dec 3, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 19, 2025

D - Isolated - Minimal harm Dec 3, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Dec 19, 2025

D - Isolated - Minimal harm Dec 3, 2025 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Dec 19, 2025

D - Isolated - Minimal harm Sep 3, 2021 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 12, 2021

F - Widespread - Minimal harm Sep 3, 2021 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Oct 12, 2021

E - Pattern - Minimal harm Sep 3, 2021 Tag: 0730

Observe each nurse aide's job performance and give regular training.

Category: Nursing and Physician Services Deficiencies

Corrected: Oct 12, 2021

D - Isolated - Minimal harm Sep 3, 2021 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 12, 2021

D - Isolated - Minimal harm Sep 3, 2021 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 12, 2021

D - Isolated - Minimal harm Mar 5, 2021 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Apr 19, 2021

D - Isolated - Minimal harm Mar 5, 2021 Tag: 0838

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Category: Administration Deficiencies

Corrected: Apr 19, 2021

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 6.4% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.3% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 3.9% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 7.5% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay N/A Yes
Percentage of long-stay residents with pressure ulcers Long Stay 2.0% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 8.2% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.9% Yes
Percentage of long-stay residents who lose too much weight Long Stay 5.3% No
Percentage of long-stay residents who have depressive symptoms Long Stay 0.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 34.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 92.6% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 25.7% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 91.1% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 90.4% No

Penalty History

No penalties on record.

Frequently Asked Questions

What is the overall CMS rating for The Willows at Springhurst?
The Willows at Springhurst has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (5★).
What are the staffing levels at The Willows at Springhurst?
The Willows at Springhurst reports 4.13 total nursing hours per resident day (national average: 3.89). RN hours are 1.13 per resident day (national average: 0.68). Nursing staff turnover is 35.6%.
How many beds does The Willows at Springhurst have?
The Willows at Springhurst has 52 certified beds with approximately 48 residents. The facility is located at 3001 N. Hurstbourne Parkway, Louisville, KY 40241.
Does The Willows at Springhurst have any deficiencies on record?
Yes, The Willows at Springhurst has 11 deficiencies on record from recent inspections. Most deficiencies are classified as no harm or minimal harm.
Has The Willows at Springhurst received any fines or penalties?
No, The Willows at Springhurst has no fines or penalties on record.
Who owns The Willows at Springhurst?
The Willows at Springhurst is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was The Willows at Springhurst last inspected?
The most recent health inspection for The Willows at Springhurst was on Dec 3, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for The Willows at Springhurst?
The Willows at Springhurst is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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