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THREE RIVERS HEALTH & REHAB CENTER

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THREE RIVERS HEALTH & REHAB CENTER is a for profit - limited liability company facility in WEST POINT, VA with 60 certified beds and a 4-star overall CMS rating. The facility has 36 deficiency records on file. Total penalties: $8K.

2960 CHELSEA ROAD, WEST POINT, VA 23181

Phone: 7578434323

Overall Rating

4/5

Health Inspection

3/5

Staffing

2/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
495303
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
60
Residents
50
In Hospital
No
County
King William
Last Inspection
Mar 1, 2024

Staffing Data

RN Hours
0.53 (nat'l avg: 0.68)
LPN Hours
0.94
CNA Hours
1.94
Total Nursing Hours
3.41 (nat'l avg: 3.89)
PT Hours
0.04
Nursing Turnover
50.0%
RN Turnover
40.0%

What the CMS Record Reveals About THREE RIVERS HEALTH & REHAB CENTER

THREE RIVERS HEALTH & REHAB CENTER operates 60 certified beds in WEST POINT, VA with approximately 50 residents currently in care, and carries a CMS overall rating of 4 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (2★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 36 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $8K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.41 total nursing hours per resident day (national average 3.89), with RN coverage at 0.53 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, THREE RIVERS HEALTH & REHAB CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 50.0%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (36 most recent)

E — Pattern - Minimal harm Mar 1, 2024 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Apr 1, 2024

E — Pattern - Minimal harm Mar 1, 2024 Tag: 0727

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Category: Nursing and Physician Services Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 1, 2024

D — Isolated - Minimal harm Mar 1, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Apr 1, 2024

G — Isolated - Actual harm Sep 13, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Oct 24, 2023

D — Isolated - Minimal harm Sep 13, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Oct 24, 2023

D — Isolated - Minimal harm Sep 13, 2023 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 24, 2023

D — Isolated - Minimal harm Sep 13, 2023 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 24, 2023

D — Isolated - Minimal harm Sep 13, 2023 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Dec 15, 2023

D — Isolated - Minimal harm Sep 13, 2023 Tag: 0552

Ensure that residents are fully informed and understand their health status, care and treatments.

Category: Resident Rights Deficiencies

Corrected: Oct 24, 2023

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0840

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Category: Administration Deficiencies

Corrected: Sep 1, 2021

E — Pattern - Minimal harm Jul 29, 2021 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 1, 2021

G — Isolated - Actual harm Jul 29, 2021 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 1, 2021

E — Pattern - Minimal harm Jul 29, 2021 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0582

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Category: Resident Rights Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0574

The resident has the right to receive notices in a format and a language he or she understands.

Category: Resident Rights Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Jul 29, 2021 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Sep 1, 2021

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0582

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Category: Resident Rights Deficiencies

Corrected: Dec 7, 2018

D — Isolated - Minimal harm Nov 1, 2018 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Dec 7, 2018

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 11.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.6% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.6% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 7.4% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.3% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 99.4% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 94.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 24.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 28.2% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 94.7% No
Percentage of long-stay residents with pressure ulcers Long Stay 0.5% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 19.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 16.3% Yes

Penalty History 1 penalties totaling $8K

Date Type Amount
Sep 13, 2023 Fine $8K

Frequently Asked Questions

What is the overall CMS rating for THREE RIVERS HEALTH & REHAB CENTER?
THREE RIVERS HEALTH & REHAB CENTER has an overall CMS rating of 4 out of 5 stars. This rating combines health inspection results (3★), staffing levels (2★), and quality measures (5★).
What are the staffing levels at THREE RIVERS HEALTH & REHAB CENTER?
THREE RIVERS HEALTH & REHAB CENTER reports 3.41 total nursing hours per resident day (national average: 3.89). RN hours are 0.53 per resident day (national average: 0.68). Nursing staff turnover is 50.0%.
How many beds does THREE RIVERS HEALTH & REHAB CENTER have?
THREE RIVERS HEALTH & REHAB CENTER has 60 certified beds with approximately 50 residents. The facility is located at 2960 CHELSEA ROAD, WEST POINT, VA 23181.
Does THREE RIVERS HEALTH & REHAB CENTER have any deficiencies on record?
Yes, THREE RIVERS HEALTH & REHAB CENTER has 36 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has THREE RIVERS HEALTH & REHAB CENTER received any fines or penalties?
Yes, THREE RIVERS HEALTH & REHAB CENTER has received 1 penalties totaling $8K.
Who owns THREE RIVERS HEALTH & REHAB CENTER?
THREE RIVERS HEALTH & REHAB CENTER is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was THREE RIVERS HEALTH & REHAB CENTER last inspected?
The most recent health inspection for THREE RIVERS HEALTH & REHAB CENTER was on Mar 1, 2024. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for THREE RIVERS HEALTH & REHAB CENTER?
THREE RIVERS HEALTH & REHAB CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial