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VETERANS HOME OF CALIFORNIA - CHULA VISTA

Open-data reference.

VETERANS HOME OF CALIFORNIA - CHULA VISTA is a government - state facility in CHULA VISTA, CA with 180 certified beds and a 5-star overall CMS rating. The facility has 37 deficiency records on file. Total penalties: $8K.

700 EAST NAPLES COURT, CHULA VISTA, CA 91911

Phone: 6194826010

Overall Rating

5/5

Health Inspection

4/5

Staffing

5/5

Quality Measures

4/5

Long-Stay Quality

4/5

Facility Information

Provider Number
555795
Ownership
Government - State
Provider Type
Medicare and Medicaid
Beds
180
Residents
105
In Hospital
No
County
San Diego
Last Inspection
Jan 16, 2026

Staffing Data

RN Hours
1.11 (nat'l avg: 0.68)
LPN Hours
0.57
CNA Hours
3.08
Total Nursing Hours
4.76 (nat'l avg: 3.89)
PT Hours
0.07
Nursing Turnover
15.3%
RN Turnover
14.3%

What the CMS Record Reveals About VETERANS HOME OF CALIFORNIA - CHULA VISTA

VETERANS HOME OF CALIFORNIA - CHULA VISTA operates 180 certified beds in CHULA VISTA, CA with approximately 105 residents currently in care, and carries a CMS overall rating of 5 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (4★), staffing levels (5★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 37 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $8K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.76 total nursing hours per resident day (national average 3.89), with RN coverage at 1.11 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Government - State" ownership and operating as a "Medicare and Medicaid" provider, VETERANS HOME OF CALIFORNIA - CHULA VISTA falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 15.3%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (37 most recent)

E — Pattern - Minimal harm Jan 16, 2026 Tag: 0865

Have a plan that describes the process for conducting QAPI and QAA activities.

Category: Administration Deficiencies

D — Isolated - Minimal harm Jan 16, 2026 Tag: 0814

Dispose of garbage and refuse properly.

Category: Nutrition and Dietary Deficiencies

E — Pattern - Minimal harm Jan 16, 2026 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

D — Isolated - Minimal harm Nov 19, 2025 Tag: 0620

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Category: Resident Rights Deficiencies

Corrected: Dec 18, 2025

D — Isolated - Minimal harm Sep 3, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Sep 19, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Mar 6, 2025

E — Pattern - Minimal harm Jan 30, 2025 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0804

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Category: Nutrition and Dietary Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0791

Provide or obtain dental services for each resident.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Jan 30, 2025 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Mar 6, 2025

D — Isolated - Minimal harm Oct 1, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Oct 16, 2024

G — Isolated - Actual harm Jun 5, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 16, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Category: Environmental Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 5, 2024

E — Pattern - Minimal harm Mar 7, 2024 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0638

Assure that each resident’s assessment is updated at least once every 3 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 5, 2024

E — Pattern - Minimal harm Mar 7, 2024 Tag: 0908

Keep all essential equipment working safely.

Category: Environmental Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0849

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Category: Administration Deficiencies

Corrected: Apr 5, 2024

E — Pattern - Minimal harm Mar 7, 2024 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 5, 2024

E — Pattern - Minimal harm Mar 7, 2024 Tag: 0803

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Category: Nutrition and Dietary Deficiencies

Corrected: Apr 5, 2024

E — Pattern - Minimal harm Mar 7, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Mar 7, 2024 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Apr 5, 2024

D — Isolated - Minimal harm Feb 14, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 8, 2024

D — Isolated - Minimal harm Dec 22, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: May 24, 2024

D — Isolated - Minimal harm Sep 19, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 15, 2023

D — Isolated - Minimal harm Sep 19, 2023 Tag: 0602

Protect each resident from the wrongful use of the resident's belongings or money.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 15, 2023

D — Isolated - Minimal harm Feb 22, 2023 Tag: 0573

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Category: Resident Rights Deficiencies

Corrected: Apr 7, 2023

D — Isolated - Minimal harm Feb 21, 2023 Tag: 0625

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Category: Resident Rights Deficiencies

Corrected: Mar 14, 2023

D — Isolated - Minimal harm Feb 21, 2023 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Mar 14, 2023

B — Pattern - No harm Feb 16, 2023 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 14, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 10.3% Yes
Percentage of long-stay residents who lose too much weight Long Stay 4.7% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.6% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 2.1% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.8% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.8% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 98.1% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 84.4% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 6.3% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 12.1% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 8.7% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 85.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 5.0% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 11.0% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 11.6% Yes

Penalty History 1 penalties totaling $8K

Date Type Amount
Jun 5, 2024 Fine $8K

Frequently Asked Questions

What is the overall CMS rating for VETERANS HOME OF CALIFORNIA - CHULA VISTA?
VETERANS HOME OF CALIFORNIA - CHULA VISTA has an overall CMS rating of 5 out of 5 stars. This rating combines health inspection results (4★), staffing levels (5★), and quality measures (4★).
What are the staffing levels at VETERANS HOME OF CALIFORNIA - CHULA VISTA?
VETERANS HOME OF CALIFORNIA - CHULA VISTA reports 4.76 total nursing hours per resident day (national average: 3.89). RN hours are 1.11 per resident day (national average: 0.68). Nursing staff turnover is 15.3%.
How many beds does VETERANS HOME OF CALIFORNIA - CHULA VISTA have?
VETERANS HOME OF CALIFORNIA - CHULA VISTA has 180 certified beds with approximately 105 residents. The facility is located at 700 EAST NAPLES COURT, CHULA VISTA, CA 91911.
Does VETERANS HOME OF CALIFORNIA - CHULA VISTA have any deficiencies on record?
Yes, VETERANS HOME OF CALIFORNIA - CHULA VISTA has 37 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has VETERANS HOME OF CALIFORNIA - CHULA VISTA received any fines or penalties?
Yes, VETERANS HOME OF CALIFORNIA - CHULA VISTA has received 1 penalties totaling $8K.
Who owns VETERANS HOME OF CALIFORNIA - CHULA VISTA?
VETERANS HOME OF CALIFORNIA - CHULA VISTA is classified as "Government - State" ownership. The facility type is "Medicare and Medicaid".
When was VETERANS HOME OF CALIFORNIA - CHULA VISTA last inspected?
The most recent health inspection for VETERANS HOME OF CALIFORNIA - CHULA VISTA was on Jan 16, 2026. The facility received a health inspection rating of 4 out of 5 stars.
What quality measures are tracked for VETERANS HOME OF CALIFORNIA - CHULA VISTA?
VETERANS HOME OF CALIFORNIA - CHULA VISTA is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial