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WEST CARROLL CARE CENTER, INC

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WEST CARROLL CARE CENTER, INC is a for profit - corporation facility in OAK GROVE, LA with 80 certified beds and a 1-star overall CMS rating. The facility has 21 deficiency records on file. Total penalties: $55K.

706 ROSS STREET, OAK GROVE, LA 71263

Phone: 3184289612

Overall Rating

1/5

Health Inspection

2/5

Staffing

3/5

Quality Measures

1/5

Long-Stay Quality

1/5

Facility Information

Provider Number
195398
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
80
Residents
74
In Hospital
No
County
West Carroll
Last Inspection
Aug 13, 2025

Staffing Data

RN Hours
0.18 (nat'l avg: 0.68)
LPN Hours
0.99
CNA Hours
2.30
Total Nursing Hours
3.47 (nat'l avg: 3.89)
PT Hours
0.02
Nursing Turnover
32.1%

What the CMS Record Reveals About WEST CARROLL CARE CENTER, INC

WEST CARROLL CARE CENTER, INC operates 80 certified beds in OAK GROVE, LA with approximately 74 residents currently in care, and carries a CMS overall rating of 1 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (3★), and quality measures (1★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 21 deficiency records from recent surveys, of which 4 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 4 penalties totaling $55K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.47 total nursing hours per resident day (national average 3.89), with RN coverage at 0.18 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, WEST CARROLL CARE CENTER, INC falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 32.1%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (21 most recent)

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Sep 27, 2025

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Sep 27, 2025

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0725

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 27, 2025

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2025

D — Isolated - Minimal harm Aug 13, 2025 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2025

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2025

E — Pattern - Minimal harm Aug 13, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 27, 2025

D — Isolated - Minimal harm Aug 13, 2025 Tag: 0640

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 27, 2025

D — Isolated - Minimal harm Aug 13, 2025 Tag: 0584

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Category: Resident Rights Deficiencies

Corrected: Sep 27, 2025

J — Isolated - Jeopardy Feb 18, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 31, 2025

E — Pattern - Minimal harm Aug 14, 2024 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Sep 28, 2024

E — Pattern - Minimal harm Aug 14, 2024 Tag: 0726

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Category: Nursing and Physician Services Deficiencies

Corrected: Sep 28, 2024

E — Pattern - Minimal harm Aug 14, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 28, 2024

J — Isolated - Jeopardy May 7, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 2, 2024

J — Isolated - Jeopardy Apr 25, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 21, 2024

E — Pattern - Minimal harm Jan 3, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 1, 2024

J — Isolated - Jeopardy Jan 3, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Dec 20, 2023

E — Pattern - Minimal harm Aug 9, 2023 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 22, 2023

D — Isolated - Minimal harm Aug 9, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 22, 2023

E — Pattern - Minimal harm Aug 9, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 22, 2023

D — Isolated - Minimal harm Aug 9, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 22, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 31.2% Yes
Percentage of long-stay residents who lose too much weight Long Stay 7.0% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 2.1% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.4% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 0.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 7.2% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 100.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.0% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 33.5% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 25.5% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 100.0% No
Percentage of long-stay residents with pressure ulcers Long Stay 4.4% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 16.4% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 24.8% Yes

Penalty History 4 penalties totaling $55K

Date Type Amount
Feb 18, 2025 Fine $17K
May 7, 2024 Fine $16K
Apr 25, 2024 Fine $9K
Jan 3, 2024 Fine $13K

Frequently Asked Questions

What is the overall CMS rating for WEST CARROLL CARE CENTER, INC?
WEST CARROLL CARE CENTER, INC has an overall CMS rating of 1 out of 5 stars. This rating combines health inspection results (2★), staffing levels (3★), and quality measures (1★).
What are the staffing levels at WEST CARROLL CARE CENTER, INC?
WEST CARROLL CARE CENTER, INC reports 3.47 total nursing hours per resident day (national average: 3.89). RN hours are 0.18 per resident day (national average: 0.68). Nursing staff turnover is 32.1%.
How many beds does WEST CARROLL CARE CENTER, INC have?
WEST CARROLL CARE CENTER, INC has 80 certified beds with approximately 74 residents. The facility is located at 706 ROSS STREET, OAK GROVE, LA 71263.
Does WEST CARROLL CARE CENTER, INC have any deficiencies on record?
Yes, WEST CARROLL CARE CENTER, INC has 21 deficiencies on record from recent inspections. Of these, 4 are classified as causing actual harm or jeopardy.
Has WEST CARROLL CARE CENTER, INC received any fines or penalties?
Yes, WEST CARROLL CARE CENTER, INC has received 4 penalties totaling $55K.
Who owns WEST CARROLL CARE CENTER, INC?
WEST CARROLL CARE CENTER, INC is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was WEST CARROLL CARE CENTER, INC last inspected?
The most recent health inspection for WEST CARROLL CARE CENTER, INC was on Aug 13, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for WEST CARROLL CARE CENTER, INC?
WEST CARROLL CARE CENTER, INC is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial